Bridgewater, M.J., & Buzzanell, P.M. (2010). Caribbean immigrants' discourses:
Cultural, moral, and personal stories about workplace communication in the United

Journal Of Business Communication, 47(3), 235-265.

doi:10.1177/0021943610369789

This report studies how Caribbean immigrants position themselves and make sense of their overall workplace communication standing. They do so through storytelling a lot of the time. They often adhere to the commonly-cited narrative of the "American Dream" but they also talk about stories that reproduce and "resist" certain specific intercultural workplace communication. They make sense of their experiences through "invocation of different discourses -- race, class, gender and immigration status."

Chrobot-Mason, D. (2012). Developing multicultural competence to improve cross-race work relationships. The Psychologist-Manager Journal, 15(4), 199-218.

doi:10.1080/10887156.2012.730440

This report talks about how the developing of multi-cultural competence training can aid and assist in helping communication between management and regular personnel alike when there are multiple races involved. The study notes that employee retention of diversity candidates has been a…...

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Semien, D.S. (2013). THE DIVERSITY OF RE-ENTRY SOCIAL NETWORKS. Race,

Gender & Class, 20(3/4), 205-225.

This report talks about the re-entry of convicted felons and minor criminals and how hard it can be to reintegrate such people back into the workplace. Of course, these people are commonly minorities and thus face a proverbial double-whammy when trying to regain gainful employment. The report covers how community leaders and workers can serve as a linchpin to bridge the cultural and communication divide to make such programs work.

Communicating in the Virtual Workplace
Communication is an integral part of every workplace because it makes it possible for all the employees to work together as a cohesive unit. Globalization and Internet have dramatically changed the business environment and has led to the development of a global and virtual workplace. Today, technology has made it possible for people to work from home and communicate with team mates who are working on the other part of the world. This necessitates a more effective communication that will cut across cultural and linguistic barriers. Also, the absence of non-verbal gestures make it all the more imperative that communication should be clear, crisp and unambiguous.

Communication has been defined by Guffey, hodes and ogin (2010) as, "the transmission of information and meaning from one individual or group to another." The communication process that makes it possible to transmit ideas start with the sender. The sender thinks…...

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References

Institute of Leadership & Mana. (2007). Understanding the Communication Process in the Workplace. Burlington, MA: Elseiver Ltd.

Guffey, Mary; Rhodes, Kathleen; Rogin, Patricia. (2010).Business Communication Process and Product. Toronto: Thomas South-western

Lehman, Carol; Dufrene, Debbie. (2007). Business Communication. Mason, OH: Thompson Learning.

Virtual Workplace Communication
Cons or Disadvantages of Using DIVA in Amazon.com

Amazon.com has one of the most diverse business models of any e-commerce retailer today, including their fastest growing business unit, Amazon Web Services (AWS) which is revolutionizing cloud computing. Amazon's depth of expertise in online retailing, recommendation engines that present customers books, products and subscriptions that align with their specific needs of customers is unmatched. The nature of Amazon.com and its many businesses is virtual and global, which makes the need for supporting a virtual workforce communications strategy and platform essential for their success. Amazon.com needs to pay attention to the downside or cons of virtual workforce communication and collaboration to succeed.

Cons of Virtual Workforce Collaboration at Amazon.com

The first significant disadvantage is that virtual communication and collaboration tools often become a crutch that employees rely on instead of regularly traveling to visit regional offices or headquarters. There are a myriad of…...

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References

Sohlenkamp, M., & Chwelos, G. (1994, October). Integrating communication, cooperation, and awareness: the DIVA virtual office environment. In Proceedings of the 1994 ACM conference on Computer supported cooperative work (pp. 331-343). ACM. Retrieved from:  http://pdf.aminer.org/000/121/938/integrating_communication_cooperation_and_awareness_the_diva_virtual_office_environment.pdf 

Steir, R. (2007). The on-demand virtual advisory team: A new consulting paradigm?. Global Business & Organizational Excellence, 26(2), 37-46. doi:10.1002/joe.20131

Conflicts in Workplace Communications Cause Stress
Workplace communication, like any communication, is basic to the interaction and subsequent performance of the participants. What are the causes of conflict in workplace communication and what are the ways in which employees experience this stress?

Workplace communication is different from social communication due to the contrived hierarchy one finds in the workplace. One communicates in the workplace with employees who are in subordinate positions as well as with those who occupy equal or superior positions within the company. Each type of communication requires different levels of formality. Like any form of communication, workplace communication has differing styles. Styles of communication, coupled with the workplace hierarchy, create interesting and stressful results. Finally, workplace diversity leads to communication problems and stress. As the workplace becomes more diversified, methods of communication must become more precise. Let us first approach this subject from the subordinate employees' point-of-view.

One must…...

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References

 http://www.questia.com /PM.qst?a=o&d=5000899239

Black, S. (2001, October). CORRECTIONAL EMPLOYEE Stress & Strain. Corrections Today, 63, 83.

Darby, Mark. Dealing with Difficult People. Contemporary Long-Term Care. March/April 2004. www.questia.com/PM.qst?a=o&d=5000788007

Johansen, J.T. (2002). Stress and Communication. Business Communication Quarterly, 65(2), Healthnet Information Services: Los Angeles, CA. (14-17).86+.

This would be developed in order to determine employees to reveal their funny side, to become more receptive to jokes made by others, and to create their own jokes, within limits. It has been reported that offensive workplace humor refers to age, sexual orientation, weight, accents, personal hygiene, and work behavior (Scott, 2009).
The manager's reluctance to humor will be a major obstacle to be surpassed. It will probably take more than three weeks to convince the boss to embrace humor as a means of communication at work.

The results after three weeks did not produce exactly the expected outcome, but were productive enough in order to encourage continuing with this project. The team building mentioned above produced significant effects within the work group. For example, participants opened up more on their lives, preferences, experiences, new employees integrated quickly within the group.

One of the most important aspect that was observed consists…...

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Reference list:

1. Klein, K. (2007). Humor in the Workplace. Businessweek. Retrieved December 5, 2009 from  http://www.businessweek.com/smallbiz/content/nov2007/sb2007115_185030.htm .

2. Scott, E. (2009). Workplace Humor: How to Reduce Stress with Inoffensive Office Humor. Retrieved December 5, 2009 from  http://stress.about.com/od/workplacestress/a/officehumor.htm .

Skillful Writing in the Workplace
Communication is important is the workplace and it can affect the relationships between employees and management. Good communication can also be essential to a company's relationship with their clientele and can mean the difference in the success or failure of a business. Written communication can be especially significant because it can be referred to over and over, which be a good or bad thing, depending on how well it is written.

The following is a scenario that has occurred in many work places. A mid-level manager has written a memo and his writing skills are inadequate. He has inadvertently hurt the feelings of some of the employees. Despite his efforts to assuage their feelings, he has been unsuccessful. The employees have become sullen and uncommunicative to him and other managers and he has noticed that they have been short with customers on the phone and in…...

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Reference List

Gurliacci, D. (2004). Bringing the Classroom to the Workplace. Fairfield County Business

Journal. Retrieved September 4, 2004, at  http://web3.infotrac.galegroup.com/itw/ 

Infomark/523/463.

Hershberg, J. (2004). Investing in Writing Skills Pays Off in Many Ways. The National Law

Problem at Work Memos To Department Management,
I would like to take this opportunity to offer a solution to a problem that I know we have all been experiencing here at work lately—and that is an issue related to communication among the various teams. The problem, as I see it, is that at some point during the week there is a crunch that occurs as orders become bottle-necked and emails start flying in a flurry of activity from various managers and employees seeking an explanation as to why there is a hold-up, who is causing the delay, what the problems with the spots that are supposed to air are, and why no one has brought these issues to anyone’s attention. What follows is always a litany of finger-pointing, with one worker pointing to another saying that he or she was waiting for so-and-so to finish such-and-such, and so-and-so pointing to another worker…...

Communication Climate at the Workplace The communication climate at Digital Prints is supportive. This is mainly because the workplace is warm, supportive, and open. A supportive climate is encouraging to the subordinates as compared to the defensive climate that puts an individual on the guard. It is easy for an employee to talk to each other and understand one another. With an open exchange of ideas and everyone is open to listening and discussing projects it is easy for the employees to get work done. Employees are allowed to test out their ideas and the management is more accommodative. This support has been beneficial to the employees in terms of being open and sharing their perceptions. Communication at the workplace is supportive in that employees will respond to emails promptly and they will listen to one another without interruption (Mohammed & Hussein, 2008). The viewpoints of each other are considered and…...

Employees become frustrated and develop negative views concerning management. Any animosity that the employee may exhibit could result in workplace violence. If employees are terminated or laid off under such conditions, resentment could lead to violence (Chenier 1998)." stressful work environment can also lead to poor service and customer dissatisfaction (aner 1995). In severe cases, problems communicating in the workplace can lead to the demise of a business or enterprise. Therefore, it is vitally important that workplace communications problems are addressed in a timely and appropriate manner. Over the next few paragraphs, we will discuss how communication problems in the workplace can be resolves.
Resolving Communications Problems in the orkplace

Stoppler (2005) explains that problems communication in the workplace will always exist to some extent. Therefore, managers and employees alike must find ways to resolve these conflicts. The author argues there are ten ways that communication problems in the workplace can…...

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Works Cited

References

Brownell, J. (1994). Managerial listening and career development in the hospitality industry. Journal of the International Listening Association, 8, 31-49.

Carmichael, K. (1996). Conceptualizing Business Communication. The Journal of Business Communication, 33(3), 327+. Retrieved Chenier E. (1998) the Workplace: A Battleground for Violence. Public Personnel Management. Page Number: 557.

Cooper, L.O. (1997). Listening Competency in the Workplace: A Model for Training. Business Communication Quarterly, 60(4), 75+..

This is exacerbated by the problem that Carmen is close friends with the owner Kenneth. Kenneth has a similar conflict management style to Carmen. He can be extremely nice when dealing with people casually, but whenever a problem arises like Carmen he makes excuses, avoids the problem, tries to pass it on to someone else, or resorts to texting or faxing messages rather than confronting complaints. Their favorite 'nonverbal' communication strategy is simply not being there.

A failure to listen is one of the most common workplace communication problems. "When people or groups are in conflict, communication between them tends to get worse and worse. As a conflict escalates, people limit their direct contact with people on the other side, because such conflict is uncomfortable or threatening….Eventually all direct communication between parties may be cut off. Sometimes, communication is cut off in protest" (Lack of communication channels/avoided communication, 2005, OTPIC). The…...

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References

Craig, Suzanne. (2012). What restaurants know (about you). The New York Times. Retrieved:

 http://www.nytimes.com/2012/09/05/dining/what-restaurants-know-about-you.html?pagewanted=all&_r=0 

Lack of communication channels/avoided communication. (2005). Online Training Program

on Intractable Conflict (OTPIC). Retrieved:

What are the main communication channels you will apply in your business? Justify
Communication channels are the ways through which individuals within an organization communicate. The communication channel or medium employed to convey a message influences how correctly the message will be received. One of the key communication channels that will be used in the business will be face-to-face communication. This is one of the richest communication channels and will be employed within the organization as it has staff of less than 30 people (Williams, 2016). In addition, this communication channel will facilitate interaction between the speaker and recipients and in elucidating any vagueness. Moreover, as a verbal form of communication, face-to-face communication channel is fitting with respect to obtaining immediate feedback and when there is urgency to communicate (Bauer and Erdogan, 2016). A second communication channel that will be used in the organization is mobile communication. This communication channel is…...

communications skills to solve problems they are likely to encounter in the workplace.
Communication is the process of sharing information, expression, feeling, and thought between two or more people. Effective communication plays an important role in the organizational development, and communication forms an important constituent of every aspect of an organization. To maintain good working relations, it critical for the entire workforce to communicate with one another to enhance coordination, as well maintaining good working relations.

Evidence of communication skills is the ability of an individual or business organization to persuade and negotiate within business environment. Persuading and negotiating is one of the important aspects within business environment. Arriving at a concrete agreement within a business environment involves using effective communication skills. Persuasion involves ability to convince others to reach appropriate course actions, while negotiating involves ability to reach a mutually satisfactory agreement.

eflective Practice

Evidence of communication skills is reflected within my…...

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References

Australian Computer Society (2011).Case Studies and their clauses in the Code. Australia.

Wheeler, S. (2003). Comparing Three IS Codes of Ethics -- ACM, ACS and BCS . 7th Pacific Asia Conference on Information Systems, 10-13 July 2003, Adelaide, South Australia. 1576- 1587.

Race, class, gender, ethnicity, and religion are all variables that impact a person’s identity, worldview, communication style, and behaviors. Applying the sociological imagination to the workplace environment enables a greater understanding of how these factors impact daily interactions and events, with the goals of promoting harmony and resolving conflict. Being aware of race, gender, and religion has helped me function better in teams. The times that I neglected to recognize race, religion, and gender taught me valuable lessons and helped me to become more emotionally and socially intelligent. Race, gender, and religion are all socially constructed variables rather than being absolute categories; therefore it is always important to remember the fluidity of these constructs and to relate to each person individually as opposed to making sweeping generalizations based on stereotypes and assumptions. Moreover, categories and definitions of race, gender, and religion are not monolithic. What it means to be white, black,…...

In light of the new information provided in the case, it is clear that both sides have legitimate concerns. Max is concerned about employee morale as well as productivity. Sue is also concerned with employee morale and productivity, but also organizational culture. Although Sues communication style seems abrasive and defensive, she makes some valid points that should be heard rather than dismissed out of hand. For one, Sue is correct that simply asking others if she can help them should not be misinterpreted as criticism. If Sue is faster and more productive than her colleagues, her supervisors should commend her behavior and call upon the other members of the team to improve their performance outputs, rather than asking Sue to change. Second, Sue is right that some of the engineers have been setting an artificially slow pace. In so doing, the workers are not just harming productivity and outputs for…...

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ReferencesAranda, E.K. (2000). Costs and constraints in the Arizona inmate medical transport system.

Insomuch, Angela felt that she was being penalized because she worked from home. Although alph tried to explain that this was not the case, he was unsuccessful in conveying the real issue of missing a deadline. Consequently, the focus shifted to more of a personal nature because Angela felt unappreciated so they decided to reconvene to another meeting two weeks later.
Unfortunately, the meeting started with some hostility from Angela. She was very cold and nonresponsive to alph's questions regarding her well-being. Because Angela did not feel positive about the last exchange, she missed another meeting, plus she failed to submit a report. Her actions are labeled as passive aggressive because her lack of apathy has now transferred into a performance issue. With her constant interruptions and frustrations, Angela refuses to communicate and wants to resign. Clearly, conflict is an issue in which resolution is needed in the form of…...

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References

Communication for Organizations. (2010). Communication process: The basics. Retrieved from http://communicationprocess.net/

Jehn, K.A., Greer, L., Levine, S., & Szulanski, G. (2008). The Effects of conflict types, dimensions, and emergent states on group outcomes. Group Decision & Negotiation, 17(6), 465-495. doi:10.1007/s10726-008-9107-0

Mind Tools. (2012). Active listening: Hear what people are really saying. Retrieved from  http://www.mindtools.com/CommSkll/ActiveListening.htm 

Mind Tools. (2012). Conflict resolution: Resolving conflict rationally and effectively. Retrieved from  http://www.mindtools.com/pages/article/newLDR_81.htm