Telephone and its impact on Communication and Technology
The humanities generally encompass such subjects as languages, history, philosophy, religion, music and theater, literature, and law; but they also include what is referred to as the "social sciences," which include anthropology, cultural studies, as well as technology and communication. As part of the "social science" discipline, the telephone has had an enormous impact. Not only has the telephone allowed individuals to communicate over long distances, but by the ancillary technologies it has created (wireless communication, internet, etc.), the telephone has completely transformed society. The telephone has also created an entirely new field of study called "digital humanities," or the combination of computer technology and the humanities. ("Manifesto," 2009) This essay will discuss the impact of the telephone, and it's subsequent offspring technologies, and their impact on the discipline of communication and technology.
In 1876, Alexander Graham Bell may have been credited with…...
mlaReferences
"About ADHO." (n.d.) Retrieved from Alliance of Digital Humanities Organizations. http://digitalhumanities.org/
Bruce, Robert. (1973). Bell: Alexander Graham Bell and the Conquest of Solitude. Boston: Little, Brown, and Co.
Coe, Lewis. (1995). The Telephone and it's Several Inventors. Jefferson, North Carolina: McFarland and Co.
Shulman, Seth. (2008). The Telephone Gambit: Chasing Alexander Graham Bell's Secret. New York: W.W. Norton.
Cellular Telephones Pros and Cons
The esearch Project a separate project student, student researches a topic web produces a report-based research. Assignment: Each student choose topic, list an interest . Several students choose topic, work independent.
Cellular Telephones
The increasing high demand for communication has necessitated the invention of cellular telephones in the world. Advancements in technology have also played a critical part to see to it that communication technology serves the needs of people efficiently. Over the years the use of cellular telephone has moved from a luxurious to an essential. This is to the extent that people consider life without them as impossible. Behind the increasing popularity of Cellular telephones there are dozens of reason that include; technological offers, entertainment, growth in the cellular manufacturing industry and connectivity in the social networks (Aylor, 2012).
The growth in the cellular industry has contributed to higher competition and lower prices that lead to affordability…...
mlaReferences
Aylor, M. (2012). The Mobile Wave: How Mobile Intelligence Will Change Everything. United States Vanguard Press.
Brewin, B. (2009). Report on health risks from cell phones inconclusive: Techno World United States Yale-New Haven Teachers Institute.
Trusov, M., Bucklin, R., & Pauwels, K. (2009). Effects of Word-of-Mouth vs. Traditional Marketing: Findings from an Internet Social Networking Site. Journal of Marketing 73(5), 90-102.
Prestige Telephone Company
The theme of the given case study revolves around the motive of the managing authorities of the Prestige Telephone Company to analyze the standing of the corporation and developing the action plan that will serve the purpose to enhance the profitability and effectiveness of the newly introduced subsidiary, known as the Prestige Data Service. The subsidiary was acquired as a facilitator of the company profits on non-regulatory bases as well as ensuring the computer service in the vicinity of the Prestige Telephone Company. As a matter of facts the case study indicates that Prestige Data service is unable to meet the required task for which it was formulated in the Prestige Telephone Company. But after two years it began its operations at a pace that was required by the organization. In the entire case description the managing authorities of the Prestige Telephone Company are trying to come up…...
Distance Communication and the Invention of the Telegraph & Telephone
When Scottish-born Alexander Graham Bell invented the first working telephone in 1876, he never could have envisioned the modern masses glued to their wireless devices. The wooden stand, funnel, copper wire, and acid used to form the first telephone could not be farther removed from the digital universe we live in now. What arose out of a general knowledge about acoustics and electricity became a revolution in technology and communications. The age-old human dream of long distance communication became a reality with the invention of the telephone.
What was once termed "talking by lightening" evolved out of many years of investigation into potential voice transmission devices. Samuel Morse's telegraph paved the way for future developments on the telephone, but early phones served more as novelty items than practical devices. Nevertheless, during the late 1800s, a plethora of patents were issued for…...
Work Flow Analysis
Workflow of Answering a Telephone in an Office
Workflow is a series of tasks that an organization undertakes to achieve the desired outcome. A workflow analysis assists an organization to automate, streamline and improve efficiency. (McGonigle, & Mastrian, 2012). In other words, a workflow analysis assists in maximizing an effective use of essential resources, and minimize the activities that are not adding values to organizations. In the United States, the operations of healthcare environment are increasing and require a streamlined business process to enhance safety and quality of healthcare delivery. Workflow is a crucial aspect of information technology to achieve intended business outcome. In a healthcare environment, a workflow is a process of interaction through which hospitals deliver efficient healthcare to patients. While there are different types of workflow, a flowchart is an effective tool to address inefficiencies. Answering a telephone in an office is a common event that…...
mlaReference
McGonigle, D., & Mastrian, K. G. (2012). Nursing informatics and the foundation of knowledge (Laureate Education, Inc., custom Ed.). Burlington, MA: Jones and Bartlett Learning.
Strother, J.B. (2006). Call Centers in Health Care: Effect on Patient Satisfaction. IEEE.
Appendix 1: Answering Telephone Flowchart No
Yes
Business
Preparing for a Telephone Interview
Telephone interviews are becoming increasingly popular; they may be used for screening of potential applicants, and have been noted as particularly prevalent in agencies specializing in graduate placements (Silvester et al., 2000). The process has the potential to increase efficiency in the recruitment process, allowing screening to take place effectively in terms of time and resource use, which is usually followed by a more in-depth face-to-face interview (Arthur, 2012). For an interview candidate to be successful in a telephone interview there needs to be a careful consideration of what the interviewer will be looking for; this will include interest in the job and the ability to satisfy the relevant criteria needed by a successful candidate (Arthur, 2012).
Before a telephone interview a candidate should ensure they are prepared. This preparation will include thoroughly rereading the job advertisement as well as undertaking some background research. eading the advertisement…...
mlaReferences
Arthur D, (2012), Recruiting, Interviewing, Selecting & Orienting New Employees, AMACOM
Silvester, Joanne; Anderson, Neil; Haddleton, Emma; Cunningham-Snell, Nicole; Gibb, Andy, (2000), A Cross-Modal Comparison of Telephone and Face-to-Face Selection Interviews in Graduate Recruitment, International Journal of Selection and Assessment, 8(1), 16
Security Assessment Services, Inc.
ew York ew York 10201
Ms J.S. Johnson, Security Director
Company Z
ew York, ew York 10211
Enclosure: Company Z. Security Assessment
etwork security threat assessment
Company Z. is faced with some serious challenges in responding to a number of significant trends that have emerged in recent years that will invariably affect security procedures and processes. For example, in 2013, there were more smartphones in use than personal computers as more telephony customers abandoned their landlines and wired Internet services and replaced them with Web-enabled mobile handheld devices (Booth, 2009). The typical method for the transmission of VoIP digital information between stations is through the use of a network of expensive microwave transmitters (Spasic & esic, 2008).
It is important to point out, though, that even VoIP transmissions that are routinely transmitted between microwave transmitters are frequently routed through analog systems as well as part of the connection process. For instance, Booth (2010) reports…...
mlaNetwork security vulnerability assessment
Because of their near-universal use, telephone networks security systems are vital to telephone service providers as well as their customers. In this regard, Zirille (2009) emphasizes that, "In this high-technology world, the ubiquitous telephone has become a powerful weapon in the hands of thieves. It can be used as a 'key' to unlock a wide assortment of confidential data" (p. 22). Currently, Company Z. simply discards all internally generated paperwork concerning customer accounts and applications. Therefore, it is recommended that Company Z. improve its physical and environmental security by shredding all internal fax sheets and identification codes for telephony applications (Zirille, 2009). According to Zirille, "Some thieves, known in the trade as "dumpster divers," go through garbage dumpsters looking for such proprietary data" (2009l p. 22).
Company Z's security network is also deficient in virus detection and protections for its VoIP services, an issue that has assumed increased importance in recent years (Bagchi & Tang, 2004; van Burken, 2013). According to Panettieri (2009), "More than 100 viruses now target smart phones running mobile operating systems from Microsoft Corp., PalmSource Inc. And Research in Motion Ltd. To name a few" (p. 18). As an example of how such viruses could disrupt Company Z's operations, Panettieri cites the Cabir and Commwarrior worms that target mobile telephones. For instance, Panettieri advises, "Consider the Cabir worm, which targets mobile phones running Symbian OS and Nokia's Series 60 user interface. Once triggered, Cabir uses Bluetooth to send itself from one phone to another" (2009, p. 19). Likewise, the Commwarrior worm also uses Bluetooth and multimedia messaging service to achieve the same outcome that adversely affect network operations and consumer convenience (Panettieri, 2009). In addition, Unuth (2013) reports that, "VoIP is particularly vulnerable to man-in-the-middle attacks, in which the attacker intercepts call-signaling SIP message traffic and masquerades as the calling party to the called party, or vice versa. Once the attacker has gained this position, he can hijack calls via a redirection server" para. 3). Other common types of security threats to
Color Priming
Discuss the advantages and disadvantages of self-administered interviewing, face-to-face interviewing, and telephone interviewing?
Interviewing in many instances relies heavily on first impressions and communication amplitude. Depending on the form of interview, non-verbal cues, appearance, and disposition all created a framework in which to properly evaluate an individual. When looking at the three forms of interviewing: self-administered, face-to-face, and telephone, each has its own distinct advantages relative its peers.
To begin, self-administered interviewing arguable provides the most freedom in regards to interviewee response. Self-administered interviewing utilizes a standardized protocol of clear instructions and questions that enable witnesses to provide their own statement. As such, this method is therefore ideal for use when restricted resources mean that a traditional interview is not possible. This form of interviewing is particularly useful in sudden, unexpected events. Examples include, terrorist attacks, insurance claims, or criminal activity. In many of these instances, information is needed in a…...
Introduction
Nationwide telephone has been in the business of manufacturing low-cost and high-quality telephones from 2001. The company is reliant on local suppliers in order to minimize lead times and at the same time utilizing the number of suppliers. This facilitates faster delivery times and also decreasing the travel costs. In the past 6 months, Roger Stoga who is the president of the company has seen a decline in sales of the company. Subsequent to further analysis, he was able to determine the issue to be linked to a rise in the prices of plastic components, supplied by ABC Plastics. The main aim of this analysis is to ascertain why the price of the components has increased.
1. What analytical tools can be used by the supply group to determine the right price?
There are different analytical tools that can be employed by the supply group to make a determination of the right…...
The means to do business was changing as people realized the phone was a quick and convenient way to order goods and services.
The rest of the world was eager to adopt the use of the telephone. Transatlantic cable, first used in the 1940s, was the beginning of the global telephone network. Telephones are now used around the world and have become one of the most fundamental tools of modern society (Hays, 1991).
IV. Evolution of the Advancement of the Telephone
The telephone, as a device, has evolved from Bell's original model into small, handheld devices that people can use anywhere. They no longer have to be tethered by cords to homes or offices. Phones are used worldwide (Museum of American Heritage, 2010).
Hays (1991) pointed out negative effects of phone communication, claiming that the telephone enables war to be waged more easily and human conflict extended along telephone lines. The time-space contiuum…...
mlaReferences
Brooks, J. (1976). Telephone: the first hundred years. New York: Harper and Row.
Hays, D. (1991). The evolution of technology. New York: Connected Education.
Krupa, F. (1992). The evolution of the telephone system: From Bell's electric toy to the internet.
Swimtank.com. Retrieved from http://www/translucency.com/frede/telephone.html
Customers and Self-Service |
Why Customers Don't Want to Talk to You
This article written by Matthew Dixon, Nick Toman and ick Delisi (2013) clarifies why most customers prefer self-service when they are in firms and service/ product providers. As indicated by Atkinson and Cohen (2015) half of associated customers lean toward self-service while tending to post-purchase item issues. 32% like to use self-service along with access to an actual expert support representative. This information is vital for organizations as they get the chance to comprehend that connected customers have a special service demand that is specifically with a longing to make sense of specialized item issues by themselves, without expert, live help. The part of self-service both inside for firms, and remotely for consumer-facing self-service choices has come about as an emerging significance to companies and organizations. This could be highly favorable to firms from both a customer satisfaction and cost…...
mlaREFERENCES
Atkinson, R., & Cohen, S. (2015, December 10). Why Self-Service is the Secret Sauce for Customer Satisfaction. Retrieved November 9, 2016, from ICMI: http://www.icmi.com/Resources/Webinars/Why-Self-Service-is-the-Secret-Sauce-for-Customer-Satisfaction
Dixon, M., & Ponomareff, L. (2010, July 28). Why Your Customers Don't Want to Talk to You. Retrieved November 9, 2016, from Harvard Business Review: https://hbr.org/2010/07/why-your-customers-dont-want-to-talk-to-you
Dixon, M., Toman, N., & Delisi, R. (2013, October). Why Your Customers Don't Want to Talk to You. Retrieved November 9, 2016, from The Conference Board: https://www.conference-board.org
Smith, T. (2013, August 13). Why Don't Your Customers Want to Talk to You? Retrieved November 9, 2016, from Insights From Analytics: http://www.insightsfromanalytics.com/blog/bid/324641/Why-Don-t-Your-Customers-Want-to-Talk-to-You
Flea by John Donne
In the 1500's, Europe was a very dirty place, and fleas were a major problem. It was, in fact, fleas that were responsible for the Black Death, or Plague, that had ravaged Europe since the 1300's. However, in the late 1500's, a flea landed on the breast of a certain lady in French Society by the name of Madame Des Roches, a writer of some fame, and this sparked off an obsession with the flea as the subject of literature. hole books were devoted to the flea, and the flea became a subject for comedy, romance, poetry, and all sorts of artistic expression. Around this time an English poet, named John Donne, wrote a poem entitled The Flea, in which he metaphorically compares a flea to the act of sex.
Structurally, The Flea is a poem that alternates its meter between lines of iambic tetrameter, and lines of…...
mlaWorks Cited
Donne, John. The Flea. Web. July 26, 2011. http://www.luminarium.org/sevenlit/donne/flea.php
modal time for dropouts in live surveys either short or long is the half-point mark in the survey, the researcher needs to get to the most crucial information needed early in the survey (Cape, 2010). Choosing crucial information depends on the focus of the researcher (except for demographic information, see below). Moreover, the questionnaire is a bit cumbersome and will require quite a bit of training before interviewers can use it effectively (especially sections like section F). Perhaps it would be better to put in more guidelines, simplify some content, and make it a bit more user friendly. The fewer experimenter errors one makes the lower the bias and the better the reliability (and hence validity) of the measure (Bradburn, Sudman, & Wansink, 2004; Kalton & Schuman, 1982). Some of the issues with specific sections are discussed next.
Question A4 asks about reading within the past week, whereas other questions…...
mlaReferences
Bradburn, N.M., Sudman, S., & Wansink, B. (2004). Asking questions: The definitive guide to questionnaire design -- for market research, political polls, and social and health questionnaires. New York: John Wiley & Sons.
Cape, P. (2010). Questionnaire length, fatigue effects and response quality revisited. Survey Sampling International.
Clarke, P.M., Fiebig, D.G., & Gerdtham, U.G. (2008). Optimal recall length in survey design. Journal of health economics, 27(5), 1275-1284.
Kalton, G., & Schuman, H. (1982). The effect of the question on survey responses: A
Employee Privacy
The objective of this study is to read the case Deal V. Spears United States Court Of Appeals, Eighth Circuit, 980 F. 2D 1153 (1992) and to answer the questions of whether it is lawful to monitor the telephone conversation of an employee if the employee has given prior consent and to answer if in this case whether Deal give her employer consent in this case? This study will additionally examine whether due to the recent burglary of the store, whether the employer had a legitimate business reason to record and review the employee's phone calls made or received at work. Finally, this study will consider what, under the Watkins precedent, is the extent to which an employer can monitor personal phone calls to employees within the ordinary course of business exemption of the federal wiretapping law where is no evidence of express consent here.
Background
The basis of the complaint…...
mlaReferences
Deal V. Spears United States Court Of Appeals, Eighth Circuit, 980 F. 2D 1153 (1992)
Marketing Information system is a management information system that supports decision making processes in marketing (Kotler & Keller, 2006). Marketing data is gathered, stored, and analyzed within this system and distributed on timely basis to managers to enhance decision making processes (Kotler, 1988). It is a continuing and an interactive structure of people, equipment and procedures to gather information that is used in decision making processes in an organization. The major components of management information system are internal reporting systems, marketing research system, marketing intelligence system, and marketing models. Information touching on finances, production, manpower, marketing, stockholding, and logistical data are normally stored in marketing information system. Orders received, stockholdings and sales are also stored in the marketing information system. Other than the above named information, marketers can also get information related to product type, size, and pack by territory, type of account, industry, and customer; average value and volume…...
mlaReferences List
Anonymous (2011). Marketing. Retrieved from http://www.freezingblue.com/iPhone/flashcards/printPreview.php?fileid=119645
Doherty, M. (1994) Probability vs. Non-Probability Sampling in Sample Surveys. The New
Zealand Statistics, 21-28.
Jeff Anderson Consulting (2013). Interviewing and Research Methods. Retrieved http://www.jeffandersonconsulting.com/marketing-research.php/survey-research/research-methods
Community relations is a catchall phrase that describes how a company or other organization relates to the stakeholders or communities with which it interacts. Building positive community relations is important for companies, because communities can have a significant impact on business, even communities that contain a significant percentage of people who are not customers or suppliers. It is often viewed in a negative context, with community relations only coming into the public discourse when an organization is experiencing problems with the community, such as in the context of police community relations. However, it is important....
Technology has had a profound impact on the evolution of transportation and communication methods.
In terms of transportation, advancements in technology have led to the development of faster, more efficient modes of travel, such as cars, airplanes, and high-speed trains. These advancements have made it easier for people to travel long distances in shorter amounts of time, which has in turn facilitated global trade and cultural exchange. Additionally, technology has enabled the development of more sustainable forms of transportation, such as electric and hybrid vehicles, which help reduce carbon emissions and combat climate change.
On the communication front, technology has revolutionized....
The Technological Revolution in Transportation and Communication
Technology has played a profound role in shaping the evolution of transportation and communication methods, transforming them from rudimentary means of travel and exchange into the sophisticated systems we rely on today. This technological revolution has dramatically altered the way we connect with others, explore the world, and conduct our daily lives.
Transportation
Steam Engine: The invention of the steam engine in the 18th century marked a pivotal point in transportation history. It enabled the development of steam-powered trains, ships, and automobiles, revolutionizing both long-distance travel and the movement of goods.
Internal Combustion Engine: The....
How Play-Based Learning Enhances Literacy Skills in Young Children
Play is an essential component of early childhood development, providing young children with opportunities to explore, learn, and grow. Research has shown that play-based learning can be an effective way to enhance literacy skills in young children.
Benefits of Play-Based Learning for Literacy Development
Play-based learning offers numerous benefits for the development of literacy skills in young children, including:
Enhances Vocabulary Development: Play involves rich language interactions, where children engage in conversations, storytelling, and pretend play. This exposure to language helps children expand their vocabulary and learn new words.
Promotes Phonological Awareness: Play....
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