Personal communication skills, as exemplified by talk show host Larry King, are crucial to success in today's interconnected world. King, one of America's most successful communicators, provides a valuable example of successful communication skills that have brought him world renown as a broadcaster, successful book career, and influence in the political arena. It is through the example of individuals like King that we can learn not only the value of personal communication skills, but the specifics of some of the most important of these skills. King himself notes that personal communication skills are based on a number of factors such as honesty, interest, attitude, and openness. Successful adaptation of such skills can help the individual both on a personal and professional level.
Larry King is one of America's best known talk show hosts. He hosts the well-known Larry King Live, the world's first phone-in television talk show. Larry King live is…...
mlaWorks Cited
CNN.com. Larry King. 11 October 2004.
http://www.cnn.com/CNN/anchors_reporters/king.larry.html
King, Larry. How to Talk to Anyone, Anytime, Anywhere: The Secrets of Good
Communication. Three Rivers Press, 1995.
Communication
The Application of Five Communication Theories
There are countless communication theories, with each one looking at a different aspect of communication or looking at communication in a new way. The number of theories that exist raises the question of how they can be used to understand communication. The answer is that every communication is complicated, with one single theory not being enough to understand every communication completely. For this reason, various theories can be applied to various situations, with each one helping us to understand something about the communication. To consider how real situations can be analyzed, five communication theories will be described. Each one will then be applied to a real situation to show how the theory helps create understanding of the communication events and processes that make up human life.
Theory of Feminine Style
The theory of feminine style argues that the difference in the way that men and women communicate…...
mlaWorks Cited
Dow, B.J. & Tonn, M.B. "Feminine Style and Political Judgment in the Rhetoric of Ann Richards." Quarterly Journal of Speech, 79(1993), 286-302.
McLuhan, M. Understanding Media: The Extensions of Men. New York: McGraw-Hill, 1964.
As a result, major changes have been introduced to the area of communication since it was difficult for junior personnel in aviation to present their opinions in the past. The junior personnel faced the difficulties in voicing their opinions because of fear of embarrassment and being reprimanded by the captain. Due to the change and the increase recognition of the significance of communication in aviation operations, the junior personnel and flight crew are incorporated to ensure that the best safety-related decisions are made.
Safety Program:
Since communication between managers, maintainers, pilots, and other crew is essential in enhancing aviation safety, the development of an efficient safety program that addresses communication problems is crucial. Aircraft accidents can be lessened significantly through efficient and consistent communication between all the stakeholders in the aviation industry and the parties in aviation operations. The safety program should address the proper encoding and decoding of messages, communication…...
mlaReferences:
Hill, a.C. (2011, November 5). An Approach to an Aviation Safety Program. Retrieved August
6, 2012, from http://www.scribd.com/doc/87126009/Aviation-Safety-Program
Krivonos, P.D. (2007, June 10). Communication in Aviation Safety: Lessons Learned and Lessons Required. Retrieved August 6, 2012, from http://www.asasi.org/papers/2007/Communication_in_Aviation_Safety_Paul_Krivonos.pdf
Madson, L. (n.d.). Human Factors in Aviation Communication. Retrieved August 4, 2012,
From the experiences, I have had in organizations that work to combine autonomy, mastery and purpose, the level of performance goes up and becomes the new norm of corporate performance. The many studies of motivation underscore that when autonomy, mastery and purpose are combined, long-term learning and motivation occur (amsey, 2010). The communication networks and channels within organizations are accentuated and made more effective when these three attributes become the foundation of long-term learning and growth over time.
In conclusion, the culture, incentive, and leadership within a given organization have a major impact on the effectiveness of communication networks and channels within organizations. When there is a transformational mindset about aggregating content, data and information then transforming it from a system of record to competitive advantage, companies can use their expertise to compete more effectively. In many respects, this ability to compete more effectively based on better use of information…...
mlaReferences
Andriole, S. (2010). Business Impact of Web 2.0 Technologies. Association for Computing Machinery. Communications of the ACM, 53(12), 67.
Bernoff, J., & Li, C. (2008). Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review, 49(3), 36-42.
Billington, C., & Davidson, R.. (2010). Using knowledge brokering to improve business processes. The McKinsey Quarterly,(2), 110.
Jeffrey H. Dyer, & Kentaro Nobeoka. (2000). Creating and managing a high-performance knowledge-sharing network: The Toyota case. Strategic Management Journal: Special Issue: Strategic Networks, 21(3), 345-367.
Often, in fact, there can be an overabundance of communication without any effective organization or leveraging of the information thus obtained, which can lead to serious detriments to any organization or endeavor (Lager 2006). It is bad enough when one arm of an organization doesn't seem to know what the other is doing, but the problem seems somehow conceptually worse when the various arms have information regarding the rest of the organization, but don't utilize it. This is, unfortunately, partly occurring in my organization, and is also an issue I need to deal with personally as I incorporate the organization's goals and actions into my own thinking and methods.
This concept of the correct processing and utilization of information goes further than simply making the organization run more efficiently on an internal level. Especially as new regions of the world are becoming increasingly important for business, the use of communication…...
mlaReferences
Fitzgerald, Neil. (2006). "Mind the gap." Information week 28 August, pp. 8.
Friedrich, N. (2008). "Disparate solutions work to fill communications gap." Microwaves & RF 47(6), pp. 44.
Lager, M. (2006). "Overcoming a bear of a communications gap." Customer relations management 10(7), pp. 51.
He is concerned that as the social sciences increasingly becomes more quantified, they loffer less understanding into the concepts behind symbols. This is especially of concern, since symbols have played such an important role throughout history. Duncan gives examples of symbol misunderstandings such as: confusion of the symbolic and subjective, failure to study symbolic forms, and sociologists' inability to use non-mechanistic models. Even worse, there is no agreement between scholars on how to define the concept of symbol nor explain the ambiguity of symbols. Is this lack of definitive agreement the reason why people perceive reality differently? Does this lead to misunderstandings and a failure to communicate?
Berger and Luckmann. Social construction.
QUESTION: Berger and Luckman state that society is a human product. Can it also be the product of lower animals? Recently, it was shown that chimpanzees actually are capable of culture or the passing of knowledge from one generation…...
communication chapter 3 Maximum Performance, describe develop enhance communication abilities skills future (15 marks). Part 2: EITHE: imagine brought a consultant offer advice communication processes business/organisation work ( worked recently).
Communications
The modern day business society is extremely dynamic and competitive. In the context of increasing forces of globalization, economic agents transcend boundaries and strengthen their competitive positions. This virtually means that the companies are presented with two different situations. For once, within the global community, they become able to access wider consumer markets and enhance their sales levels. On the other hand however, within the domestic community, they encounter increased competition as more foreign players enter the local market.
The business community as such becomes more and more competitive. But the complexities of the economic climate do not end with globalization, as these are enhanced by other elements as well. For instance, the demands of the customers exponentially increase when they…...
mlaReferences:
Forster, N.S., 2011, Maximum performance: a practical guide to leading and managing people, Edward Eldar Publishing
Active listening, Mind Tools, last accessed on January 11, 2012http://www.mindtools.com/CommSkll/ActiveListening.htm
2003, Managing people -- communication, Business Town, last accessed on January 11, 2012http://www.businesstown.com/people/communication-improving.asp
2004, Strategies for developing listening skills, National Capital Language Resource Center, last accessed on January 11, 2012http://www.nclrc.org/essentials/listening/stratlisten.htm
Sales
Value of Personal Selling
The Ideal Sales Professional
Personal selling can play a critical role in driving hotel sales. The industry has reached new levels competition than ever before. Having a competent sales force representing the organization on the front lines is more important than ever before. Potential clients are being constantly bombarded by media in various forms in today's hectic lives. Therefore the value of face-to-face communications is at an all-time high. Personal selling is valuable because it allows organizations to break through the noise as well as tailor a personalized message for potential clients. Although personalized selling can be more costly, it is also more effective than other forms of marketing in most cases.
The hotel and tourism industry typically makes use of personal selling to promote their business. However, this is not common in all industries. Much of it depends on the complexity of the product as well as the…...
mlaWorks Cited
Hotel Mule. (2009). Personal Selling. Retrieved from Hotel Mule: http://www.hotelmule.com/html/44/n-2044.html
Khan, A. (2011, May 14). Methods of Personal Selling. Retrieved from Hozpitality Plus: http://www.hozpitalityplus.com/profiles/blogs/methods-of-personal-selling
Shannahan, R., Bush, A., Moncrief, C., & Shannahan, K. (2013). Making Sense of the Customer's Role in the Personal Selling Process: A Theory of Organizing and Sensemaking Perspective. Journal of Personal Selling and Trade Management, 261-275.
Wang, E., Tsai, B., Chen, T., & Chang, S. (2010). The Influence of Emotions Displayed and Personal Selling on Customer Behavior Intention. The Service Industries Journal, 353-366.
Communication, particularly in a global economy is critical to success. Communication allows individuals to discuss ideas and notions in a common language and format. It allows for the exchange of ideas that can ultimately help improve the well being of an individual, a company, or society overall. The healthcare industry is no different in this regard. In fact communication is paramount to the success of the industry overall. Management must be able to properly disseminate information to subordinates to drive both profitability and service. Subordinates must be able to freely communicate findings or ideas that can help improve the healthcare facility overall. Management must be able to listen to recommendation to guide the overall direction of the healthcare firm. As such, communication skills are a key competency for a nurse manager.
To achieve better communication skills one must first practice communicating. It is through this practice that I personally developed my…...
mlaReferences:
1) Schramm, W. (1954). How communication works. In W. Schramm (Ed.), The process and effects of communication (pp. 3 -- 26). Urbana, Illinois: University of Illinois Press
No matter how adept we become in written communication, there is always room to improve upon what we are doing. Research continually underscores the importance of quality academic writing, as “an important aspect of academic performance as well as of subsequent work- related performance,” (Kellogg & Raulerson, 2007, p. 237). I would like to improve grammar, style, and tone in my writing. In terms of grammar, I would like to focus on some of the mistakes I make most commonly such as run-on sentences and misplaced modifiers. Stylistically, I could use some changes to my writing to avoid sounding the same in all my communications. I need to adjust the style for different classes, different types of communications such as emails versus essays, and formal versus informal writing. Similarly, I would like to learn how to master the art of tone in writing. When I read good writing, it seems…...
Insomuch, Angela felt that she was being penalized because she worked from home. Although alph tried to explain that this was not the case, he was unsuccessful in conveying the real issue of missing a deadline. Consequently, the focus shifted to more of a personal nature because Angela felt unappreciated so they decided to reconvene to another meeting two weeks later.
Unfortunately, the meeting started with some hostility from Angela. She was very cold and nonresponsive to alph's questions regarding her well-being. Because Angela did not feel positive about the last exchange, she missed another meeting, plus she failed to submit a report. Her actions are labeled as passive aggressive because her lack of apathy has now transferred into a performance issue. With her constant interruptions and frustrations, Angela refuses to communicate and wants to resign. Clearly, conflict is an issue in which resolution is needed in the form of…...
mlaReferences
Communication for Organizations. (2010). Communication process: The basics. Retrieved from http://communicationprocess.net/
Jehn, K.A., Greer, L., Levine, S., & Szulanski, G. (2008). The Effects of conflict types, dimensions, and emergent states on group outcomes. Group Decision & Negotiation, 17(6), 465-495. doi:10.1007/s10726-008-9107-0
Mind Tools. (2012). Active listening: Hear what people are really saying. Retrieved from http://www.mindtools.com/CommSkll/ActiveListening.htm
Mind Tools. (2012). Conflict resolution: Resolving conflict rationally and effectively. Retrieved from http://www.mindtools.com/pages/article/newLDR_81.htm
The Japanese man may fail to make eye contact, mumble his responses, and stand far away from his negotiating opposite, while, in frustration with this apparent diffidence, the Lebanese man may raise his voice, lean across the table, nod vigorously, do anything to raise the energy level of the room, potentially intimidate his opponent, but simply look weak because of his force and high level of animation. The plethora of courses in cross cultural communications show there is a need for future original study and analysis in this area, but it is an area that has not been addressed, except in passing, or in brackets, as of yet.
Describe what you envision as your own contributions to knowledge in these areas.
The use of body language, I believe, must be studied more not only in terms of how it is deployed, but also the question of how mutable it is, once…...
Communication
Personal Account upon Communication
Communication is an everyday necessity that is additionally a challenging endeavor. Though most everyone engages in communication, very few people are effective communicators. In reflecting on my on communication skills, I understand the necessity of adapting some of my communication methods to meet another individual's communications needs, wishes, and preferences. In a nursing home, I have had to speak louder or slower than my usual communications with others. I have also had to explain something repeatedly or in several ways because of some of the health conditions of the residents in the facility.
When it is evident that I am having problems in communication, I seek advice about it. I also seek advice about communication when I am about to enter into a new situation, such as beginning college, graduate school, a new job, or a new type of job environment, such as the corporate world and the…...
mlaReferences:
Colon-Emeric, C.S., Ammarell, N., Bailey, D., Corazzini, K., Lekan-Rutledge, D., Piven, M.L., Utley-Smith, Q., & Anderson, R.A. Patterns of Medical and Nursing Staff Communication in Nursing Homes: Implications and Insights From Complexity Science. Qualitative Health Research, 16(2), 173 -- 188, 2006.
Pillember, PhD, K., Suitor, PhD, J., Henderson, Jr., C.R., Meador, R., Schultz, L., Robison, PhD, J., & Hegeman, C. A Cooperative Communication Intervention for Nursing Home Staff and Family Members of Residents. The Gerontologist, 43, Special Issue II, 96 -- 106. 2003.
Communication Analysis
During the process of conducting an interview there is are selected approaches that are utilized to set the tone of the conversation. Depending upon the style, this can have an effect on the kind of questions and the answers that are provided. In the case of the interview between Michael Parkinson and Meg yan, his style had an effect on what was learned in the process. To fully understand what is taking place requires looking at how the interview was conducted. This will be accomplished by focusing on: the style, seating arrangement, questioning approach, purpose and how this could be improved. Together, these different elements will provide specific insights about how to conduct an effective interview. (Mestherie, 1999, pp. 93- 100) ("Meg yan on Parkinson," 2011)
Discussion
The interview Parkinson and Meg yan is taking a very confrontational style. This occurred when Parkinson began to have condescending responses to the answers…...
mlaReferences
Meg Ryan on Parkinson. (2011). You Tube. Retrieved from: http://www.youtube.com/watch?v=VF6l6k-3ods
Andrews, P. (2005). Sports Journalism. London: Sage.
Ansell, G. (2005). Introduction to Journalism. Johannesburg: Jacana.
Eadie, W. (2009). 21st Century Communication. Thousand Oaks, CA: Sage Publishing.
Communication Discussion
Discuss one principle you have learned in this class and already put into practice.
Unlike many other classes, it is relatively easy to see the applicability of the principles of this class in everyday life. Communication, as it is often observed, is something that takes place on a daily basis. One cannot escape the dialogue of communication with others and with the world. Even making the decision to be silent, when others are speaking, communicates something, if only sullenness. However, as 'easy' as it may be to communicate or to convey a message, it is not always easy to put into practice the principles learned in a communication class, such as the need not only to put forth one's own desired message, but to receive the communicative messages of other individuals.
One of the most key principles learned in this class is the need to respect other individual's viewpoints in such…...
1. Preparation: Before conducting the interview, thoroughly research the topic and the person being interviewed. Create a list of relevant questions to ask that will help gather the information you need.
2. Consent: It is important to obtain consent from the interviewee before recording or transcribing the interview. Make sure they understand the purpose of the interview and how the information will be used.
3. Setting: Choose a quiet and comfortable location for the interview to take place. Make sure there are no distractions or interruptions during the interview.
4. Recording: If possible, record the interview to ensure accurate information and quotes. Be....
Effectiveness of Modern Newsgathering Technologies
Modern newsgathering technologies have revolutionized the way journalists gather and report news. These technologies have brought about numerous benefits, enabling journalists to work more efficiently, effectively, and reach a wider audience.
Real-Time Reporting and Breaking News Coverage
One of the most significant advantages of modern newsgathering technologies is the ability to report breaking news events in real-time. Social media platforms, such as Twitter and Facebook, allow journalists to share updates, videos, and photos from the scene of an event almost instantly. Live streaming services enable news organizations to broadcast live video footage, providing viewers with an immersive....
The Technological Revolution in Transportation and Communication
Technology has played a profound role in shaping the evolution of transportation and communication methods, transforming them from rudimentary means of travel and exchange into the sophisticated systems we rely on today. This technological revolution has dramatically altered the way we connect with others, explore the world, and conduct our daily lives.
Transportation
Steam Engine: The invention of the steam engine in the 18th century marked a pivotal point in transportation history. It enabled the development of steam-powered trains, ships, and automobiles, revolutionizing both long-distance travel and the movement of goods.
Internal Combustion Engine: The....
Benefits of Therapy Interventions for Individuals with Social Anxiety and Shyness in College
Social anxiety and shyness are common mental health concerns among college students, often impacting their academic, social, and overall well-being. Therapy interventions can provide effective support for individuals struggling with these issues.
Cognitive-Behavioral Therapy (CBT)
CBT focuses on identifying and challenging negative thoughts and behaviors that contribute to social anxiety and shyness.
Individuals learn to recognize and question their irrational beliefs (e.g., "I'm not good enough") and develop healthier, more adaptive thought patterns.
CBT also involves practicing gradual exposure to feared social situations, gradually increasing the intensity and duration....
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