Role of Leadership in Change Management
Role of Leadership in Delivering Change-2
Other factors necessary in delivering Change-5
Arguments for and Against Change Management-6
Perspective towards Change Applications in an Organization-10
Any Topic on Organizational Development
The paper will tackle any topic from Organizational Development. The topic in this case that I choose to look at is Leadership Development but I will be narrowing it down to look at 'The Role of leadership in Change Management. In this case, the paper will attempt to look at how leadership affects change in an organization. It will also look at whether change is really necessary in an organization and what role the leaders have in effecting the change. hat are the implications of change to the organization and the entire structure including the employees? How should it be implemented? hat are the challenges? These are some of the questions that will be answered in the process of tackling…...
mlaWorks Cited
Agreras P.(2011 ) Change Management. Mumbai: Paper Solutions
Bacal R. (1983). Understanding the Cycle of Change and how People React to it. Mexico. Del Rey
Beach L. ((2006). Leadership and the Art of Change: A piratical Guide to Organizational Transformation. Arizona. SAGE Publications Inc.
Beerel A. (2009). Leadership and Change Management. UK. SAGE Publications Inc.
This will allow for the development of a financial plan.
Forecasting allows a company to make good decisions regarding its business model. It allows the management to resolve the dilemma of greater shareholder expectations and demanding customer requirements Palmatier, n.d ()
. Any company that is striving to achieve operational excellence, and gain competitive advantage will need to perform continuous forecasting in order for it to satisfy its customers and manage its resources.
Current conditions of fixed income and common stock securities
Fixed income is a type of investment where the borrower has to pay a fixed amount at a specific time Dwyer & Tkac, 2009.
Fixed income has to be paid whether the company is making a profit or not because there is an agreed payment schedule. If the borrower is misses to make a single payment on the fixed income, the payees can use the relevant law to force the issuer to…...
mlaReferences
Bertoneche, M., & Knight, R.F. (2001). Financial Performance. Maryland Heights, MO 63043: Elsevier Science & Technology Books.
Dwyer, G.P., & Tkac, P. (2009). The Financial Crisis of 2008 in Fixed Income Markets. Working Paper. Federal Reserve Bank of Atlanta. Retrieved from https://erms.tourolib.org/url/http://search.ebscohost.com/login.aspx?direct=true&db=a9h&an=44452120&site=ehost-live
Palmatier, G. (n.d). Forecast Measurement and Evaluation, from http://georgepalmatier.com/white-papers/whitepapers_forecast_measurement_evaluation_white_paper.pdf
Paramasivan C., S.T. (2009). Financial Management. New Delhi-110-002, INDIA: New Age International (P) Limited.
KELLOGG
Conflict management
ole conflict between marketing and production departments
Kellogg has insufficient communication between its product development and marketing departments. Increasingly, Americans are trying to eat more healthfully, which includes consuming fresher, sustainable, and unprocessed foods. Kellogg is a noted purveyor of cereals, including sugary cereals. A desire for less carbohydrate and sugar-dense breakfast options and the greater diversification of American tastes in general could mean that the company may face long-term demand-related problems later on."Kellogg, which had revenue of nearly $13 billion last year, is the world's largest cereal maker by sales as well as a leading producer of cookies, crackers, frozen waffles and toaster pastries" (Carey 2010). It must strive to retain this market base and cannot rest on its current laurels of success. Kellogg is insufficiently diversified in the healthy cereal market. However, there is a clear conflict between the missions of the marketing and production departments -- the…...
mlaReferences
Albertson AM, Thompson D, Franko DL, Kleinman RE, Barton BA, Crockett SJ. (2008).
Consumption of breakfast cereal is associated with positive health outcomes:
Evidence from the National Heart, Lung, and Blood Institute Growth and Health
Study. Nutr Res., (11):744-52. Retrieved:
Disaster Management
The Transformation of Disaster Management
The 20th century would see an evolution in nearly every area of federal management in public affairs, with the roles, responsibilities and resources required to do the duty of the people being perpetually clarified and refined. One area in particular which remains even today in a state of constant evolution is that of disaster management. Indeed, this stands among the most unpredictable, challenging and constantly shifting duties of the federal government. And with increasing coordination with agencies also at the state and local levels, disaster management has proven an extremely complex area in which obstacles are constantly showing themselves in the midst of catastrophe. How we prepare for and mitigate these obstacles and the disasters from which they originate is a strategy that is under constant revision.
From the start of the 20th century, there was an interesting in assigning federal management responsibilities to help local…...
mlaWorks Cited:
Act Alliance (AA). (2010). History of Disaster Preparedness. Psychosocial.actalliance.org.
ACF. (2011). Emergency Management History. www.phillipsburgnj.org.
FEMA. (2010). FEMA History. FEMA.gov.
National Emergency Management Association (NEMA). (2007). A Selective History of Emergency Management. NEMA.
The treasury works with the IT department to develop means of transmitting information to the managers with regards to risk management strategy and the firm's financial position. Thus, the way the treasury prepares and disseminates information can also contribute to better strategic decisions and cost reductions throughout the organization.
hile the treasury is a supporting component of the organization, it is one that can add a significant amount of value. The treasury manages money and it manages the firm's total risk as well. By reducing risk, the treasury reduces the costs associated with doing business and stabilizes the firm's profits and cash flows. This in turn gives management greater flexibility with regards to setting and executing strategy, resulting in greater exploitation of opportunities.
In understanding the degree to which the treasury is central to an organization's success, it must be considered what the outcomes might be if the treasury does not…...
mlaWorks Cited:
Duong, H. (no date). Introduction to treasury management. Deakin University.
San Jose, L., Iturralde, T., Maseda, A. (2008). Treasury management vs. cash management. International Research Journal of Finance and Economics. Vol. 2008 (19) 192-204.
Pan, L. (2006). Fine-tuning cash portfolios through liquidity management. Financial Executive. Retrieved March 27, 2010 from http://www.thefreelibrary.com/Fine-tuning+cash+portfolios+through+liquidity+management-a0151653038
Loth, R. (2010). Evaluating a company's capital structure. Investopedia. Retrieved March 27, 2010 from http://www.investopedia.com/articles/basics/06/capitalstructure.asp
When employees are managed for their potential in addition to their contribution, their willingness to openly share and contribute information significantly increases. esistance to change and fear are minimized and employees perceive their role as contributor and knowledge expert over time, not as an employee who is being automated out of a job for example. The critical factors that lead to a learning organization are put into motion by transformational leaders who seek to define a culture inside their organizations of professional growth for subordinates. The focus on autonomy, mastery and purpose is critically important for organizations to grow entrepreneurs (El Tarabishy, 2006) while at the same time overcoming resistance to change as employees don't see the need to hoard information but to add rapidly to it to master their field and be an acknowledged expert or guru in their fields. The difference in behaviors is mastery over one's…...
mlaReferences
Li Yueh Chen, & F. Barry Barnes. (2006). Leadership Behaviors and Knowledge Sharing in Professional Service Firms Engaged in Strategic Alliances. Journal of Applied Management and Entrepreneurship, 11(2), 51-69.
Karina Skovvang Christensen. (2005). Enabling intrapreneurship: the case of a knowledge-intensive industrial company. European Journal of Innovation Management, 8(3), 305-322.
El Tarabishy, Ayman (2006). An exploratory study investigating the relationship between the CEO's leadership and the organization's entrepreneurial orientation. Ed.D. dissertation, The George Washington University, United States -- District of Columbia.
Ling, Y., Simsek, Z., Lubatkin, M., & Veiga, J.. (2008). Transformational leadership's role in promoting corporate entrepreneurship: Examining the CEO and Top Management Team Interface. Academy of Management Journal, 51(3), 557.
Management
Yes, managers are important to organizational success. But this is a logical fallacy question. All organizations, both the successful ones and the utter failures, have managers. So the question isn't about whether managers are important to success -- mathematically there is 100% correlation between having managers and being successful, but also 100% correlation between having managers and being unsuccessful.
Then there is the issue of where organizational success comes from. First, one must define success -- is it profitability? Or exceptional profitability? Short-term, long-term? And there are a lot of variables that contribute to organizational success, not just the actions of management. Further, to determine whether managers are integral to success, and to what degree, would require a control. It is almost impossible to define a control. You could say the managers at Google are really good, but unless there is a parallel universe Google with different managers, how do we…...
mlaReferences
Burns, T. & Stalker, G. (1961). The management of innovation. University of Illinois at Urbana-Champaign's Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship
Courtright, J., Fairhurst, G. & Rogers, L. (1989). Interaction patterns in organic and mechanistic systems. The Academy of Management Journal. Vol. 32 (4) 773-802.
Eyre, E. (2015). Mintzberg's management roles. MindTools.com. Retrieved July 5, 2015 from http://www.mindtools.com/pages/article/management-roles.htm
MSG (2015). Steps in strategy formulation process. Management Study Guide. Retrieved July 6, 2015 from http://www.managementstudyguide.com/strategy-formulation-process.htm
ole and Improving Management Performance: Nurse Shift Leader
Management plays a key role towards improving performance in an organization. In the 21st century organizational setting, management is fundamental in ensuring that there is a high performance in an organization. Organizations are investing in developing the right management systems, people so that they boost the employee performance, and foster the realization of departmental objectives. This has become a critical thing in enhancing employee performance in the workplace. In this study, I have focused on various issues of management and the role that I, as the Nurse Shift Leader, will play in boosting the performance of employees under me in adult intensive care unit and the entire hospital.
Managers have a role to play to improve performance in an organization. In fact, all the success of an organization begins and ends with the form of management and style adopted. Effective organizations are the…...
mlaReferences
Armstrong, M. (2006). A handbook of management techniques. London: Kogan Page Publishers.
Awamleh, R., & Gardner, W.M. (2004). Perceptions of Management and its effectiveness. The Leadership Quarterly, 10(3), 345 -- 373.
Avolio, B.J., Bass, B.M., & Jung, D.I. (2009). Re-examining the components of transformational and transactional leadership, Journal of Occupational and Organizational Psychology, Vol. 72, Issue 2, p. 441 -- 462.
Alannah E. & Mark A. (2004). Transformational leadership, The Leadership Quarterly, Vol. 15, Issue 2, p. 329 -- 354.
Roles, Responsibilities and Staffing Requirements of esire2Learn (2L)
efining the Project Roles, Responsibilities and Staffing Requirements for esire2Learn (2L)
For any large-scale software implementation project to succeed there must be a galvanizing objective that unifies those inside and outside the organization to a common vision and goal. For the esire2Learn initiative, the communication, collaboration and continued support from outside the school district are just as critical as the need for support from individual schools, their principals and teachers. In setting the objective of upgrading classrooms to get the full benefit from the 2L learning management system, the project leaders will need to create a strong sense of ownership and support for positive outcomes across the district's entire ecosystem. The most important aspect of a project leader's role is to create and continually fuel high levels of authenticity, transparency and especially trust through and between project teams, including those outside the immediate…...
mlaDefining and Managing Roles Critical to Project Success
Ensuring that the project succeeds within the school district requires that both the Chief Information Officer (CIO) and Director of IT take leadership roles and provide guidance on the piloting, program management and project lifecycle management of the D2L system implementation. Both the CIO and Director of IT form a vital catalyst from a change management perspective as well, as entire organizations will more readily adopt to change when they see their leaders supporting a new strategic initiative or program (Sommerville, Craig, Hendry, 2010). The entire school district will see the D2L learning management system as worth investing their time and effort to learn and make successful with the CIO and Director of IT first endorsing the program and showing support. This also puts significant political support behind the D2L learning management system implementation as well, and that alone will solve many potential roadblocks to its success. The most critical element of success for any IT implementation is the support of the senior management team, and their combined efforts to reduce resistance to change through effective, clear communication that highlights the benefits of a new system or plan initiative (Peterson, 2010). The project leader must work closely with these two members of the school district's senior management team to ensure there is absolute support and continual reinforcement of the need for the D2L learning management system district-wide. The most effective project managers regularly meet with and gain support for their senior management team in explaining and illustrating the benefits of the new systems and programs being deployed (Anantatmula, 2010).
The implementation team also needs to include representatives from accounting, finance, the superintendent of the district, their staff, principals, learning program directors, the IT staff and teachers. All of these roles within the district have a vital role in the implementation of the D2L learning management system as each will be responsible for an aspect of the change management program, technology implementation, training, and daily value the system delivers in the form of specialized training. In addition to these team members throughout the district, the project leader must also coordinate each phase of the project plan with the professional services team from D2L, their configuration specialists, and the training specialists too. Each of these group['s input into
An understanding of the facts,
2. An understanding of the codes, roles and values at play,
3. A consideration of all alternatives,
4. A consideration of how you would feel if the plan/action was implemented,
5. A projection of consequences, and
6. A consideration of how you would justify your actions to the public.
arnard also develop a construct called, "moral basis for the solution of moral conflicts." In applying this construct to the police officer's situation, arnard suggests opening up to the co-workers/subordinates to tell them the rationale behind the decision and writing a letter to management perhaps discussing how your role is really an expanded version with duties to the subordinates along with duties and allegiance toward management.
Another potential conflict is within one's self and one's inner values. There might be conflicts between private goals and public goals or between objective and subjective responsibility. Tussman notes that in our society, individualism is a…...
mlaBarnard also develop a construct called, "moral basis for the solution of moral conflicts." In applying this construct to the police officer's situation, Barnard suggests opening up to the co-workers/subordinates to tell them the rationale behind the decision and writing a letter to management perhaps discussing how your role is really an expanded version with duties to the subordinates along with duties and allegiance toward management.
Another potential conflict is within one's self and one's inner values. There might be conflicts between private goals and public goals or between objective and subjective responsibility. Tussman notes that in our society, individualism is a prominent value and the public administrator will inevitably struggle to not act in his/her own self-interest and the administrator will also struggle just to not appear as though he/she is acting upon individualist notions. In the modern era, this tendency to not be able to clearly support the public interest over the private interest has increased.
The law provides the moral minimum by which a conflict of interest arises. Indeed, there are other situations which are not strictly delineated by law wherein a conflict of interest may arise. Just because an act is legal, it does not mean it is necessarily ethical. There will also be times when we will challenge a law because it conflicts with our morals or ethics such as the Civil Rights movement of the 1950's and 1960's. Bribery, influence peddling, and information peddling are three kinds of conflicts of interest to avoid in the public domain.
Managing the Total Quality Management (TQM)
Computer integrated manufacturing (CIM) is the amalgamation of diverse entities within the production system all the way through the use of information and computerization technologies for well-organized control and administration of manufacturing and related purposes (Francett, 1988; Gould, 1989; Groves, 1990; Sabbaghi, 1991). Some accounted profits of CIM (Aly, 1989, Chang and Wysk, 1985; Gaylord, 1987; Goldhar, 1985) are faster release of new goods, shorter production preparation, as well as development cycles, increased competence and elasticity, enhanced product quality, as well as serviceability.
Even though a lot of U.S. companies depend on the completion of CIM technologies to recover or uphold competitive gain (Doll and Vonderembske, 1987), a significant percentage has been unsuccessful to realize the expected benefits (De Meyer, 1990). One motive for this breakdown is their leading focus on the technological features of implementation at the same time as disregarding the critical success factors…...
mlaReferences
Aly, Nael A. (March 1989). A Survey on the Use of Computer-Integrated Manufacturing In Food Processing Companies, Food Technology: 82-87.
Blest, John P., (Spring 1992). Raymond G. Hunt and Carolyn C. Shadle, Action Teams in the Total Quality Process: Experience in a Job Shop, National Productivity Review: 195-202.
Camp, Robert C., (1989). Competitive Bench Marking: Xerox's Powerful Quality tool is making Total Quality Happen, Research Report, The Conference Board. 35-42.
Chang, Tien-Chien and Richard A. Wysk, (1985). An Introduction to Automated Process Planning System, Prentice Hall Inc., Englewood Cliffs, New Jersey.
Managing Diversity and Equal Opportunity
With the turn of the 21st century, a dramatic increase is being witnessed in the international flow of labor with repercussion for domestic labor supply and management. The native, racial and emigre mixture of the employees is predominantly important for the workplace. The importance of this domestic cultural multiplicity in the labor force, highlighted by worldwide influences and necessities, has lately encouraged the researchers to focus on the companies' and managers' response to diversity, be it of any form (Watson, Spoonley, & Fitzgerald, 2009).
If the workforce of the present times is compared with the one that was found 20 years ago, it will be easy to observe that there are "more white women, people of color, disabled persons, new and recent immigrants, gays and lesbians, and intergenerational mixes (i.e., baby boomers, Generation Xers, and Generation Nexters)" (iccucci, 2002) today. This situation has given birth to quite…...
mlaReferences
Hemphills, H., & Hayne, R. (1997). Discrimination, Harassment, and the Failure of Diversity Training: What to Do Now. Westport, CT: Quorum Book. Retrieved December 15, 2012, from http://www.questia.com/read/23366693/discrimination-harassment-and-the-failure-of-diversity
King, A.S. (1995, December). Capacity for Empathy: Confronting Discrimination in Managing Multicultural WorkForce Diversity. Business Communication Quarterly, 58(4), 46+. Retrieved December 14, 2012, from http://www.questia.com/read/1G1-18023663/capacity-for-empathy-confronting-discrimination-in
Ollapally, A., & Bhatnagar, J. The Holistic Approach to Diversity Management: HR Implications. Indian Journal of Industrial Relations, 44(3), 454+. Retrieved December 15, 2012, from http://www.questia.com/read/1G1-210224380/the-holistic-approach-to-diversity-management-hr
Riccucci, N.M. (2002). Managing Diversity in Public Sector Workforces. Boulder, CO: Westview Press. Retrieved December 14, 2012, from http://www.questia.com/read/100875091/managing-diversity-in-public-sector-workforces
The use of managerial accounting to keep profit margins where they need to be and make sure that individual product offerings are not a net drain on the company is not the only thing that Thai Airlines can and must do to keep a competitive edge and to protect themselves from things like corporate malfeasance and terrorists attacks, but it is certainly a major thing that should be take into account and otherwise dealt with in a timely and complete nature. It will not be easy for Thai Airlines to keep their competitive edge largely because other firms will be doing the exact same calculations and measurements. However, not doing so would be ceding progress and adeptness to their competitors. As such, not doing managerial accounting should be a non-starter for Thai Airlines.
eferences
AccountingExplained.com. (2013, May 12). Managerial Accounting Introduction | Accounting Explained. Accounting Explained | Financial and Managerial Accounting…...
mlaReferences
AccountingExplained.com. (2013, May 12). Managerial Accounting Introduction | Accounting Explained. Accounting Explained | Financial and Managerial Accounting Notes. Retrieved May 12, 2013, from http://accountingexplained.com/managerial/introduction/
CEIBS. (2013, May 12). Managerial Accounting for Decision-makers_CEIBS. China Europe International Business School. Retrieved May 12, 2013, from http://www.ceibs.edu/execed/index/8079.shtml
CSUN. (2013, May 12). Managerial Accounting. California State University, Northridge. Retrieved May 12, 2013, from http://www.csun.edu/~hfact004/Managerial.html
McGraw-Hill. (2013, May 12). The Work of Management and the Need for Managerial Accounting Information. McGraw-Hill. Retrieved May 12, 2013, from http://highered.mcgraw-hill.com/sites/0073526703/student_view0/ebook/chapter1/chbody1/the_work_of_management_and_the_need_for_managerial_accounting_information.html
ole of Management in an Organization
The management and unions are two important entities within an organization. For decades, these two entities have assumed an adversarial role towards one another. In some cases, unions believe that organizations do not compensate its employees fairly, or the working conditions are not favorable and secure. On the other hand, the managements sometimes feel that unions interfere with the decisions of management and impede on positive relationships between employees and managers. Such an adversarial relationship between the management and unions has given rise to competition with the organization that affects the competitive advantage of an organization. For an organization to retain its competitiveness in the current business world, the union and company management must establish some corporation. This paper identifies strategies for creating a good working relationship between the management and the union (Kyo-kai, 2008).
The role of management in an organization
Management assumes an integral role…...
mlaReferences
Blackard, K. (2010). Managing change in a unionized workplace: Countervailing collaboration. Westport, Conn. [u.a.: Quorum.
Debroy, B., & Kaushik, P.D. (2010). Reforming the labour market. New Delhi: Academic Foundation in collaboration with Friedrich Naumann Stiftung and Rajiv Gandhi Institute for Contemporary Studies.
Ebrary, Inc. (2009). Monitoring international labor standards: Techniques and sources of information. Washington, DC: National Academies Press.
Fernando, A.C. (2011). Business environment. New Delhi: Pearson.
ole of a Manager Within the Functional Areas of Business
The role of a manager in the functional areas of a business are multifaceted and often include elements of planning, organizing, leading, controlling in addition to emotional intelligence (EI). The best managers are capable of moving fluidly through these four traditional roles of management and addressing needs along with aligning people and teams to goals and objectives (Shireman, Kiuchi, 2002). Managers of cross-functional teams are also often called upon to create a high degree of collaboration with their peers, and superiors across potentially competing departments. The foundational elements of Cross-Functional Team (CFT) success are predicated on a manager maturing past the four vital functions of management to becoming a transformational leader as well (Daspit, Tillman, Boyd, Mckee, 2013). In this analysis, the role of the manager within the functional areas of a business are assessed with an orientation towards how the…...
mlaReferences
Josh Daspit, C. Justice Tillman, Nancy G. Boyd, Victoria Mckee, (2013) "Cross
functional team effectiveness: An examination of internal team environment, shared leadership, and cohesion influences," Team Performance Management, Vol. 19 Iss: 1/2, pp.34 -- 56
Shireman, B., & Kiuchi, T. (2002). Master the four seasons of management. Industrial Management, 44(2), 8-14.
Responsibilities of a Customer Operations ManagerThe Customer Operations Manager is responsible for managing the day-to-day operations of the customer service department, including: Managing a team of customer service representatives - This includes hiring, training, and developing customer service representatives, as well as setting performance standards and providing feedback.
Developing and implementing customer service policies and procedures - This includes creating and maintaining documentation on customer service processes, as well as training customer service representatives on these policies and procedures.
Ensuring that customer service representatives are meeting or exceeding customer expectations - This includes monitoring customer feedback, tracking key metrics, and....
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