Job Evaluation
There are three major job evaluation methods. These are the time span of discretion, the decision band method and the problem-solving method. The time span of discretion method requires the inputs of whether it is a single- or multiple-task job, the standards used, and the normal length of time between when a subordinate starts a task and when the supervisor checks his or her performance. The decision band method uses the principle that decision-making is important in all jobs. So the types of decisions are used to analyze each job, then the jobs are graded on that basis and the pay structure is then determined. Finally, there is the problem-solving compensable method, which uses problem-solving as a single universal factor in evaluating all of the jobs in the organization. A fourth method is the benchmark guide chart method, which requires the identification of relevant compensable factors and building the…...

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References

Henderson, R. (no date). Compensation Management in a Knowledge-Based World, Tenth Edition.

Ryerson University. (2008). Decision band method overview. Ryerson University. Retrieved December 19, 2013 from  http://www.ryerson.ca/content/dam/hr/management/job_eval/docs/je_dbm_handbook_and_paq_guide_2009.pdf

In fact, her software proficiency is among the best in the office and she has already started to help her coworkers when they run into problems. Her ability to troubleshoot Microsoft software products has come in handy many times.
Lauren is a speedy worker and performs all the basic office duties such as photocopying and filing with aplomb. We have not noticed any misfiled documents since her arrival. She writes well and communicates effectively. We have received no complaints about her replies to e-mails, her office memos, or her typed letters. Her grammar skills are top-notch. However, she sometimes buckles under the pressure of a particularly heavy day on the phones. When the phone lines are ringing constantly sometimes Lauren becomes flustered. Lauren would do well to improve her telephone skills, as occasionally she forgets to take down important messages and sometimes forgets to forward calls to the appropriate department.

Nevertheless,…...

Job Evaluation:
As evident in the works of many professionals and scholars, job evaluation is described as a way that helps in establishing a justified rank order of jobs. This process is considered as the starting point for developing the virtual variations of wage rates. In some cases, job evaluation is considered as a systematic process that is geared towards developing pay variations among jobs within a single employer. In the past few years, several methods of job evaluation have been developed to help understand this process and make relatively easier to carry out. In addition to being used as a formal method for setting wage rates and pay scales by an employer, job evaluation methods are used for assessing the value links between jobs. Some of the most common methods of job evaluation include Lott's Point Method, Benge's Factor Comparison, and Multiple egression method.

Benge's method of job evaluation is…...

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References:

Henderson, R.I. (2006). Compensation management in a knowledge-based world (10th ed.).

Upper Saddle River, NJ: Prentice Hall.

"Position Evaluation is the Foundation of Pay Program Design." (2007). Exempt Pay Program

Design. Retrieved from The Evergreen State College website:

job evaluation methodologies are techniques or systems used to evaluate jobs against universal factors and sub-factors. During this process, the job content is examined against the identified factors and then represented as a point or numeric value. This is followed by comparing the pre-determined pay structure of grades to identify the most suitable pay range assignment. Following the evaluation of a set of jobs in an organization, the unique interpretation of the levels of the factors in the organization and requirements for jobs becomes very crucial. The results of point factor job evaluation methodologies are determined through the use of factor comparison. Actually, one of the most powerful measures for conducting job evaluation is combining point-factor techniques with factor-comparison approaches (Henderson, 2006, p.2008).
There are several point factor job evaluation systems such as Lott's Point Method, Benge's Factor Comparison, NEMA Method, Hay's Profile Method, and Factor Evaluation System. While these…...

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References:

Henderson, R.I. (2006). Compensation management in a knowledge-based world (10th ed.).

Upper Saddle River, NJ: Prentice Hall.

Wagoner, L. (n.d.). Job Evaluation Two Point-Factor Methods. Retrieved from University of Houston website:  http://www.uh.edu/~wagon/WS_09.ppt

job evaluation, the responsibilities of the job must be understood. A friend works as a tour guide at a museum. There are a number of different responsibilities for this job. The first is to guide guests around the museum, so there are elements of this task including having good customer service, being knowledgeable about the museum, answering questions and providing a good visitor experience. My friend also gives tours in American Sign Language, so should also be evaluated on her ability in that form of communication.
The performance plan includes a number of metrics, both qualitative and quantitative. The number of tours given without complaint and the total number of complaints are two of the quantitative metrics, along with attendance statistics. There is also a qualitative evaluation that is done where the supervisor goes along on one of the tours in order to evaluate performance. This includes a checklist of…...

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References:

McNamara, C. (no date). Employee performance management. Free Management Library. Retrieved May 15, 2011 from  http://managementhelp.org/emp_perf/emp_perf.htm

Job Analysis and Performance Appraisal Methods: Practical Applications
My current circumstances could be grooming me for a totally different profession but deep inside, I have always admired the work journalists do. I particularly like how news reporters go out to the field, gather real time information, and interact with newsmakers. In addition to enjoying themselves, these ladies and gentlemen play a very significant role in the creation of a more open and just society. For this assignment, I will address a number of issues with regard to the job I would be interested in pursuing, i.e. news reporting.

Job Analysis

Job analysis according to Werner, Schuler, and Jackson (2010) is essentially "a systematic process of describing and recording information about job behaviors, activities, and worker specifications" (p. 122). In that regard therefore, a job analysis seeks to generate information regarding both those performing the job and the job itself. It is a process…...

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References

Mathis, R.M. & Jackson, J.H. (2010). Human Resource Management (13th ed.). Mason, OH: Cengage Learning.

Snell, S.A. & Bohlander, G.W. (2011). Managing Human Resources (16th ed.). Mason, OH: Cengage Learning.

Werner, S., Schuler, R.S. & Jackson, S.E. (2012). Human Resource Management (11th ed.). Mason, OH: Cengage Learning.

93). This approach allows members of the team to act autonomously; that is, once the supervisor is selected each member of the team has their own target to hit, and their own method or tools for realizing their target or goal. When they achieve this goal, they are rewarded through recognition of their efforts and greater autonomy or a promotion. This in turn may lead to increases in status or pay within the organization, which improve motivation and fulfills any financial goals a team member may have.
Goal setting theory needs to be strengthened as it promotes knowledge sharing in the organization. eeve (2001) notes in his goal setting theory (p. 199) that setting goals is critical to the success and productivity of an individual and team members. When people act as part of a group they form an alliance, one that collaborates and overcomes obstacles to success, which may…...

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References

Reeve, Johnmarshall. (2001), Understanding Motivation and Emotion 3rd Ed. New York:

Reward Motivation

Job Task Analysis -- Customer Service
Job Task Analysis Customer Service

Position

Customer Service

Location: Corporate Office

shifts, 8-5, 4-12

Sat/Sun -- 9am-6pm

Full Time

Hourly (Entry 10.00/hour, range to $14.80/hour)

Position Objective

Call Center Agent

Preparation / Prerequisites

High School Diploma or Equivalent

Excellent Interpersonal Skills

Working Knowledge of Basic Computer Operations and MS Word and Excel

Must pass a background and drug screen

Organizational Skills

Ability to Multi-Task effectively

Clear speaking voice and good command of English

Flexible Schedule

Negotiating Skills

Typing skills of 25-30 wpm or greater

One year experience in Customer Service or Sales

Ability to problem solve and find win-win solutions

Pleasant "can-do" attitude

Excellent listening and empathy skills

Responsibilities

Work in a call center environment

Maintain customer service targets

Sales and Sales support

Consistently meets established guidelines

Effectively communicates with customers, coworkers and managers

Demonstrates accuracy and thoroughness to Quality Programs

Ability to service overflow calls from sales or support

Basic Duties

Respond to customer calls of all natures

Provide customers with product and service information

Log calls for follow up or advanced technical support as needed

Process orders, forms, applications

Identify and…...

Job analysis is the process of gathering, analyzing, and synthesizing information about jobs (Busi, 2012). It is a critical part of human resources management. It functions to provide answers to questions such as: How much time does it take to complete important tasks?, Which tasks comprise a particular job?, How can a job be structured to enhance employee performance?, and What capabilities and behaviors are needed to perform the job?. A job description is often considered the most important result of job analysis. It lists the duties associated with a role, representing a written summary of the job as an identifiable organizational unit.
The importance of job analysis goes beyond a mere review of a specific role. It actually informs every other aspect of work in human resources (Busi, 2012). For example, recruitment requires an adequate job description to advertise the duties of a position. Similarly, selection and training rely on…...

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References

Busi, D. (2012). Creating value through simple structured job analysis. Supervision, 73(7), 8-13.

As a Platoon Commander Petty Officer in 2007, I was responsible for 26 midshipmen, of which several were from varied ethic backgrounds. Furthermore, some come from vastly different backgrounds from my own.
This experience was enhanced during my work as Company Honor Board Chairman Petty Office in 2007. I was responsible in that role for instilling values of honor for over 150 midshipmen. In this group were represented not only a wide range of ethnic groups but socioeconomic groups as well. Given that my role involved instilling a common set of values in such a disparate group, I gained extensive experience in handling individuals with different backgrounds and therefore different philosophies with regards to the concept of honor. Many individuals required one-on-one training because their backgrounds were so different from the concept of honor that I was trying to instill. This gave me an amazing amount of direct experience dealing…...

Job Security
Family Medical Leave Act (FMLA) and Return to Work

Balancing health, home, family, work:

With this purpose, this research paper probes into the methods, mechanisms that policies managers may utilize in the quest to facilitate employee leave and return to work. As this is a subject that deals with policies that may have a resounding impact on the welfare of both the company and it's employees, hence it is necessary that we take into account the psychological and emotional needs of individuals as discussed in the theories of Maslow, Herzberg and McClelland. This proposal shall demonstrate the beneficial aspects of leave policy implementation, as none exists at this point and prove that just a little consideration on the part of the management can turn any company's ventures into a roaring success.

THEORETICAL SUCCESS OF THE PROPOSAL:

Maslow's Hierarchy of Needs:

Maslow's Hierarchy of Needs states that each need must be satisfied in turn starting…...

Job edesign and Workplace ewards Assessment:
Advertising art director at an advertising agency

Job components, tasks, or responsibilities

Employees whose work focuses on designing the content of advertising often have a greater deal of leeway in terms of governing their day than other types of employees. Advertising professionals are 'creatives,' meaning that their output is more subjective in its value than, say, a factory employee that must produce so much of a particular product per diem or even an accounting professional that must perform an audit. An advertising art director's role is serving the customer. "An art director usually works alongside a copywriter to form a 'creative team'. Traditionally, the copywriter produces the words to go with the visuals created by the art director" (Advertising art director, 2014, AGCAS). Working with the client closely from the beginning to gain a sense of what the client needs from a particular project; storyboarding an advertisement;…...

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References

Advertising art director. (2014). AGCAS. Retrieved from:

 http://www.prospects.ac.uk/advertising_art_director_job_description.htm 

Cutler, Z. (2014). The best ways to reward employees. Entrepreneur. Retrieved from:

 http://www.entrepreneur.com/article/75340

Job Analysis from 'Undercover Boss'
From the 9th episode, "Subway" of Undercover Boss -- Season 2, two jobs have been identified: Store Manager and Chief Development Officer.

In the episode, Subway's Chief Development Officer (CDO), Dan Fretman goes undercover in order to assist with the development of Subway stores. The position of Store Manager in the episode involves 4 persons who work alongside Dan.

Job Analysis

For Chief Development Officer Position

The central part played by development in the area of strategic business decision-making has given rise to a need for managers who understand the concepts of development as well as gainful applications to processes, products, and services. A number of firms have dealt with the above need by creating the post of CDO or Chief Technology Officer (CTO), in charge of: Monitoring novel technologies and evaluating their capacity to develop into novel services or products; Supervising research venture selection for ensuring the project is…...

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References

Barwa, T. M. (n.d.). The Effectiveness of Position Analysis Questionnaires (PAQ) in Performance Appraisal Systems . Institute of Management Specialists.

DHMRI. (n.d.). Chief Business Development Position . Retrieved from DHMRI: http://dhmri.org/assets/DHMRIJobDescrip-CBDO.pdf

Mishra, D. (2013). Subway Customer Loyalty and Evaluating Marketing Strategies. Journal of Business Management & Social Sciences Research, 17-30.

Smith, R. D. (2002). The Role of the Chief Technology Officer in Strategic Innovation, Project Execution, and Mentoring.

Interview and Analysis of Point Evaluation
A successful organization begins with the hiring of a competent, qualified and reliable staff. Hiring such a staff will depend significantly on hiring practices. This includes the methods used for recruitment, for interview and for job evaluation. It is the last of these concerns that drives the focus of the current discussion. Indeed, as I learned from my interview with the head of Human Resources in the organization that employs me, job evaluation is an essential dimension of determining the qualifications required, the experience preferred and the compensation appropriate for the different roles and responsibilities fulfilled at said company. In our discussions, the head of HR indicated that our company utilized a what he referred to as a 'point evaluation' system for conducting job evaluation.

He would tell me in our discussions that this system was a critically important instrument for assessing jobs, defining them…...

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Works Cited:

Heathfield, S.M. (2003). Conduct a Job Evaluation. Microsoft Office.

Williams, J. (2008). Job Evaluation Point Method. eHow Money.

While pregnancy per se is not a permanent condition, there are long-term consequences of the state. (M kel, 2005) the issue of work/life balance and quality of life can become important factors in the life of the female employee. Many organizations also tend to have the perception that women with children will be less focused and dedicated to their work. (Kidwell, 2001) the idea that the man is the bread winner and the woman the nurturer is still the main stream value. Although women have been in the workforce since the industrial revolution, in the past they exited the workplace after a child was born and returned only much later. In the past few decades however, women are less likely to want to leave the workforce. Many factors have impacted this decision -- higher standard of living, single mothers, lower wages and fewer opportunities to return back after an extended…...

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Bibliography

Anonymous. (2005). Keeping mum: pregnant employees and employment rights. Human Resource Management International Digest, 13(4), 41-45.

Bragger, J.D., Kutcher, E., Morgan, J., & Firth, P. (2002). The effects of the structured interview on reducing biases against pregnant job applicants. Sex Roles, 46(7/8), 215-226.

Gueutal, H.G., & Taylor, E.M. (1991). Employee pregnancy: The impact on organizations, pregnant employees, and co-workers. Journal of Business and Psychology, 5(459-475).

Halpert, J.A., Wilson, M.L., & Hickman, J.L. (1993). Pregnancy as a source of bias in performance appraisals. Journal of Organizational Behavior, 14(649-663).

Addressing the Persistent Gender Wage Gap in Canada

The gender wage gap, where women earn less than men for comparable work, remains a persistent issue in the Canadian workforce. Addressing this disparity requires a multifaceted approach that involves government, employers, and individuals alike.

1. Strengthen Pay Equity Legislation

Expand the scope of pay equity laws to cover all sectors and industries.
Introduce stricter penalties for non-compliance and establish transparent mechanisms for enforcement.
Ensure that job evaluation tools used for setting salaries are bias-free.

2. Promote Workplace Transparency

Require employers to disclose salary ranges and job descriptions for all positions.
Encourage companies to publish....

1. Conduct a Pay Equity Audit:

A thorough pay equity audit is the cornerstone of identifying and addressing disparities. It involves comparing salaries, bonuses, and other forms of compensation across different employee groups, such as gender, race, and ethnicity. The audit should analyze both current pay practices and historical data to identify any patterns of bias.

2. Establish Clear Pay Criteria:

Companies should develop objective and transparent criteria for determining compensation. These criteria should be based on job-related factors such as skills, experience, performance, and market value. By establishing clear guidelines, companies reduce the likelihood of subjectivity and bias influencing pay decisions.

3. Implement....

1. Salary data comparison: The employee can request access to salary information and compare their own pay with that of colleagues who have similar qualifications and experience. Discrepancies in pay for employees with similar job roles and responsibilities may indicate gender discrimination.

2. Job evaluations: Conducting a job evaluation to determine if the employee's role is of similar value to those of higher-paid colleagues can help substantiate an equal pay claim. Job evaluations typically analyze factors such as skills, effort, responsibility, and working conditions to assess the value of a particular role within the organization.

3. Legal guidance: Seeking advice from an....