It helps keep the employees motivated and involved when information is shared with them as and when the need arises. It is also critical to bear in mind that messages must be exchanged and delivered in a timely fashion. Sharing the facts that the entire world already knows is a surefire way of losing employees' trust. Stale information is of no use to the stakeholders and usually results in greater mistrust and friction. However for timely delivery of information, senior management or whoever is responsible for transferring information from one end to another must avail all forms of communication including:
Face-to-face meetings, Voicemail and email messaging, Brochures, pamphlets etc. Apart from time, another thing that must be kept in view is the content of messages or information delivered to employees. Messages must be clear and consistent at all times. Brown adds, "Make sure messages are clear, consistent and credible. While…...
mlaReferences
Gordon, Gloria the state of internal communication - three views. (Panel Discussion) Publication: Communication World; Date: 03/01/1998;
Geddie, Tom B. Internal communication: a model for the future Publication: Communication World; Date: 01/01/1995;
David Brown in DEPTH: Business STRATEGIES: Internal communications should be of vital importance to any business the Business Review (Albany) - August 19, 2002
Internal P Action Plan
Effective communications are critical to the success of any organization. Communication is the most important aspect of public relations, which deals with the actual act of communicating critical events to the public, whether the audience is internal or external. Public relations in fact may be defined as a relational process whereby communication acts as the tool through which the organization manages and provides quality service to both its internal and external publics.
United Airlines is one corporation that currently utilizes public relations on many levels, albeit not always effectively. Facts, quotes, key information about a corporation and dates that events occur are all communicated via public relations representatives. It is in some sense a process whereby information is delivered to people through select channels. Despite the availability of P reps to communicate corporate strategy, at this point in time there is a gap that exists between the level…...
mlaReferences
Bruning, S.D. & Ledingham, J.A. (2000). "Public relations as relationship management:
A relational approach to the study and practice of public relations." Mahwah, NJ: Lawrence Erlbaum Associates.
"Untied Airlines." (2005). Retrieved February 25, 2005:
Communications Manager at ANZ Bank
Overview of the company
ANZ Bank is among the leading organizations globally involved in the provision of financial related services across the world.
The performance of the company has been on a significant increase over the recent past due to the quality services offered to the consumers alongside its global reputation.
The company requires collaborative actions of different personnel to ensure that its organizational activities run as expected (Ezell, 2012 p. 121).
The company needs a communications manager to ensure effective running of most of the vital activities and understanding of the consumer needs.
ANZ Bank is among the leading organizations globally involved in the provision of financial related services across the world. The performance of the company has been on a significant increase over the recent past due to the quality services offered to the consumers alongside its global reputation. As you are all aware, the company requires collaborative actions…...
external communications, internal communications such as memoranda require careful organization and accuracy of expression in their content. Although memoranda are frequently used by individuals within an organization to communicate, they are also used as part of the working papers and for the record, and these different types of communications are discussed further in this chapter.
Memos: Some Basic Principles
The organization of memoranda depends on the subject matter. Typically, memos are shorter in length than external communications, but in some cases they can run to several pages or even more. In any event, the type of organization will depend on the type of information that is being communicated, but the basic components include date, recipient, sender and subject. The other parts of memoranda are discussed further below.
The Parts of a Memo: Organizing for Coherence
As with other types of report writing, memoranda usually include an introduction that describes what follows, a body…...
effective communication in the criminal justice profession. Good verbal and nonverbal communication is essential in every area of the criminal justice system, and developing good communications techniques is essential for criminal justice professionals. These skills can be used with other professionals, in interrogations, and in just about every aspect of a criminal justice career.
The process of effective verbal and nonverbal communication between criminal justice professionals entails everything from writing case decisions in the judicial setting, to writing police reports, internal communications, public relations material, and communications regarding cases, interviews of suspects, and much more. All of these communications between professionals follow a process of information being found, verified, and used to advance the field or the case in some way. It also uses primary and secondary sources for the information, and the process also entails several stages in the information flow. These stages are informal discussion, formal reports, exchange…...
mlaReferences
Heilman, K., & Lawson, K.M. (2000, December). Facilitating communication. Corrections Today, 62, 84.
Shadow, M. (2008). Improving nonverbal communication in criminal justice. Retrieved 1 Oct. 2009 from the Socyberty.com Web site: http://socyberty.com/law/improving-nonverbal-communication-in-criminal-justice/ .
communication chapter 3 Maximum Performance, describe develop enhance communication abilities skills future (15 marks). Part 2: EITHE: imagine brought a consultant offer advice communication processes business/organisation work ( worked recently).
Communications
The modern day business society is extremely dynamic and competitive. In the context of increasing forces of globalization, economic agents transcend boundaries and strengthen their competitive positions. This virtually means that the companies are presented with two different situations. For once, within the global community, they become able to access wider consumer markets and enhance their sales levels. On the other hand however, within the domestic community, they encounter increased competition as more foreign players enter the local market.
The business community as such becomes more and more competitive. But the complexities of the economic climate do not end with globalization, as these are enhanced by other elements as well. For instance, the demands of the customers exponentially increase when they…...
mlaReferences:
Forster, N.S., 2011, Maximum performance: a practical guide to leading and managing people, Edward Eldar Publishing
Active listening, Mind Tools, last accessed on January 11, 2012http://www.mindtools.com/CommSkll/ActiveListening.htm
2003, Managing people -- communication, Business Town, last accessed on January 11, 2012http://www.businesstown.com/people/communication-improving.asp
2004, Strategies for developing listening skills, National Capital Language Resource Center, last accessed on January 11, 2012http://www.nclrc.org/essentials/listening/stratlisten.htm
Public service organizations and other large bureaucracies with hierarchical structures depend on technology for effective communications. Those communications do need to be guided by protocol that reflects the overall mission, values, and goals of the organization, to prevent ethical infractions, and to preserve chains of command. However, the constraints of bureaucratic communications procedures and protocol can be perceived of as stifling interagency cooperation. The communication barriers that prevent effective interagency cooperation are not necessarily linked to technology, nor even to rules and protocol, but rather to typical communication barriers like ineffective encoding and decoding of messages and their meanings (Widhiastuti, 2012). Technology can be used to break down communication barriers while improving the outcomes of existing communication breakdowns. For example, technological tools can be used to create transparent and open forum discussions that allow for multilateral discussions. Technology also permits asynchronous communications, which prevent hasty information decoding and therefore prevent miscommunications.…...
Communications # Technologies #Organization
Communication Technologies
What is Information Communications and Media Technology (ICMT)
ICMT is derived from two fundamental terminologies -- information communication technology and media technology. Information communication technologies refer to the resources and tools used to create, manage, store, and disseminate information (Gray, 2012). They include telephony, broadcasting technologies (television and radio), computers, and other technological media for communication. Each of these media has its technological limitations -- radio, for instance, could broadcast an event live, but one would only hear the sound and not be able to see the performers; similarly, a television would be able to deliver video and sound, but not text (Croteau, Hoynes & Milan, 2011). Media technologies are platforms of computer networks that allow for the delivery of all media forms; interactive, video, picture, sound, text and live (Croteau et al., 2011). Information communications and media technologies, therefore, refer to the various tools of…...
mlaReferences
Croteau, R., Hoynes, W. D. & Milan, S. (2011). Media/Society: Industries, Images and Audiences (4th ed.). Thousand Oaks, CA: Sage Publications.
Gray, D. (2012). The Connected Company. Sebastopol, CA: O'Reilly Media Inc.
Townsend-Hall, B. (n.d.). Communications Audit: How can it Help You? The Sideroad. Retrieved December 2, 2015 from http://www.sideroad.com/Business_Communication/communications-audit.html
Executive Decision Document: Boldly GoProblems/IssuesCEO Walsh was faced with the challenge of integrating and embedding the values that had helped her drive change and foster collaboration within Providence and with its key partners. Additionally, she needed to find ways to sustain positive change at Providence Healthcare through her values-based leadership and win the support of key stakeholders.Possible SolutionsOne possible solution may involve creating an organizational culture based on the core values of Providence Healthcare and developing a strategy to communicate these values to all stakeholders. This could include the use of internal communication tools such as newsletters, meetings and training sessions. Additionally, Walsh could create incentives for staff to live out their values, such as recognition programs or awards, which would facilitate the promotion of positive morale and camaraderie.Other solutions were to emphasize collaboration, build trust, and establish accountability via the new Leadership Development Initiative (Weil & eddin, 2017). As…...
mlaReferencesWeil, M., & Reddin, C. P. (2017). Boldly Go: Character Drives Leadership at Providence Healthcare. In Leadership in Practice (pp. 188-202). Routledge.
Communication, particularly within a military setting is critical. As the world economy continues its rapid change and innovation, communication techniques must also adapt. Integrated communication between varying branches, nations, and agencies is therefore needed to thwart national security threats. These threats often arise quickly and unexpected. The September 11th terrorist attacks; the Boston Marathon Bombing, and ISIS are all examples of rapid strikes. In many of these instances, military personnel had information that would have been useful in successful prevention. Unfortunately, integrated communication infrastructure was lacking, costly many American lives. Now, the threats are even more deadly. Cyber attacks on American business, the miniaturization of deadly bombs, and the ability to manufacture nuclear arms are problems that will be faced in the future. Swift communication is therefore needed to abated and diminish the prevalence of these threats.
To begin, the military uses both internal and external military communication platforms. Internal communication…...
mlaReferences
1) Nageshwar Rao, Rajendra P.Das, Communication skills, Himalaya Publishing House, 9789350516669, p.48
2) Schramm, W. (1954). How communication works. In W. Schramm (Ed.), The process and effects of communication (pp. 3 -- 26). Urbana, Illinois: University of Illinois Press.
Communication Methods
Scenario #1 "One of your employees is constantly late, leaving food and drinks at the work station, and you are forced to address the situation" is best addressed with face-to-face communication. In this method, a conversation will occur, but first the issue will be presented to the employee in question. This will require the manager to speak directly. In this case, habitual lateness negates the need to address specific circumstances; everybody is late once in a while but habitual lateness is unacceptable according to company policy.
Manager: "Good morning, Jones. Please, take a seat."
Jones: "What's up?"
Manager: "I'm issuing you a verbal warning for your lateness. You were late again yesterday. Our records show you as being late 23 times since the start of the fiscal year. Employees are expected to be at their workstations promptly at 9am, and you have continually failed to do this. You do good work, Jones,…...
This, perhaps, has made me more of an avid listener that is eager to appreciate what others have got to say rather than being a high decibel demagogue that would neither brook any resistance nor would tolerate any dissidence, however mild that may be.
Thus, the very essence of communication, which is nothing but a means of encouraging and stimulating others to share their views while attempting to skillfully shepherd them to veer around towards the speaker's perspectives, and the form it would finally acquire, is heavily influenced by the speaker's personal behavioral traits.
Listening as a Potent Tool for Effective Communication
We must have heard numerous times the exhortation, "Listen carefully, I don't want repeat myself," in some form or the other but in our excessive eagerness to make ourselves heard, we have ignored such requests and pleas and put an unceremonious end to many a potentially enriching communication. But, as…...
mlaReferences
Carbonell, M. (2005). Extreme personality makeover: How to develop a winning Christ-like personality to improve your effectiveness! . Blue Ridge, GA: Uniquely You Resources.
Donahue, M.C. (1996, December 1). How active is your listening? (communication technique; includes advice for managing anger) . Current Health 2, a Weekly Reader Publication, pp. 23-25.
Frisk, B. (2007, May 11). Effective Listening a Forgotten Art That Can Open Many Doors. Daily Herald, p. 12.
Madrigal, D., & McClain, B. (2001, August). The secret of active listening. Tactical Response, pp. 50-52.
Communication in organizations includes all the means, both formal and informal, by which information is passed up, down, and across the network of managers and workers in a business. These various types of communication may be used to distribute official information between workers and management, to trade hearsay and rumors, or anything in between. The dispute for businesses is to control these countless communications so they serve to advance customer relations, encourage employee satisfaction, build knowledge-sharing all through the organization, and most significantly, improve the firm's competitiveness (Communication in Organizations, 2012).
Communication is one of the most prevailing and important activities in organizations. Basically, relationships grow out of communication, and the functioning and survival of organizations is based on effectual relationships amid individuals and groups. Additionally organizational capabilities are developed and carried out through intensely social and communicative processes. Communication helps people and groups manage activities to attain goals, and it's…...
mlaReferences
Aul, P. & Siira, K. (2010). Organizational Communication and Conflict Management
Systems. Nordicom Review, 31(1), p. 125-141.
Berger, B.K. (2008). Employee/Organizational Communications. Retrieved from http://www.instituteforpr.org/topics/employee-organizational-communications/
Boesky, J. (2011). Active Listening. Retreived from http://www.johnboesky.com/activelistening.php
Because they ignored those concerns and chose to save a very small amount of money, they ended up costing their organization much more money for placing an entirely new advertisement that reflected the additional wording that the two team members had originally tried to propose.
On a much smaller scale, this is precisely the same thing that happened on the Deepwater Horizon oil drilling platform: namely, junior-level team members expressed specific concerns to management; those concerns were ignored and further contribution of those team members discouraged by management. Ultimately, the organization suffered exactly the type of harm those team members had envisioned and it cost the organization much more than the relatively inexpensive fixes that would have been recommended by the dissenting team members if their opinions had been take more seriously by management.
eferences
Barsa, M. And Dana, D.A. "Learning from Disaster: Lessons for the Future from the Gulf
of Mexico." Boston…...
mlaReferences
Barsa, M. And Dana, D.A. "Learning from Disaster: Lessons for the Future from the Gulf
of Mexico." Boston College Environmental Affairs Law Review, 38(2) 2011: 219-
Charvatova, D. And van der Veer, C.G. "Communication and Human Resource
Management and its Compliance with Culture." International Journal of Human
Communication Challenges in esponse to Disasters
Communication
Communication and response to disaster
The United States has been hit by several disasters ranging from natural ones to man made. Some of them have included flooding, winds, and terrorism among others. In response to these disasters, the law enforcement agencies have been met with several challenges including communication problems due to failure of early preparedness or poor equipment.
The most known natural one was Hurricane Katrina which strikes the United States. According to the risk management experts, the storm caused $40-60 billion in terms of insured losses, and the actual losses exceeded $150 billion. egarding the human costs, the effects of Katrina was felt for more than decades, (National Oceanic and Atmospheric Administration., 2005). Some of the far reaching consequences of this killer storm were permanent population shifts as well as large scale changes in terms of land use practices.
There were several communication challenges that law…...
mlaReferences
National Oceanic and Atmospheric Administration. (2005). Hur-ricane Katrina: A Climatological Perspective (Preliminary Report). Washington, D.C.: Author.
Office of Domestic Preparedness. (2002). Developing Multi-Agen-cy Interoperability Communication Systems: Washington, D.C.: Author.
Oliver, W. (2006). Homeland security for policing (1st Ed.). Upper Saddle River, NJ: Pearson/Prentice Hall.
Risk Management Solutions. (2005). Hurricane Katrina: Profile of a Super Cat. Retrieved December 16, 2005, from http://www.rms.com/Publications/KatrinaReport_LessonsandImplications.pdf .
Key Components of an Effective Outline for Organizing a Community Service Project
I. Project Definition
Define the purpose, goals, and scope of the project.
Identify the target audience and community need being addressed.
Establish a clear timeline and budget for the project.
II. Team and Roles
Designate a project coordinator and key team members.
Define the roles and responsibilities of each team member.
Establish a communication plan for effective collaboration.
III. Planning
Needs Assessment: Conduct a thorough assessment of the target community's needs and resources available.
Stakeholder Engagement: Identify and engage key stakeholders, including volunteers, beneficiaries, community partners, and local government.
Project Scope:....
Sources of Job Applicants for Apple
1. Employee Referrals
Offer incentives and bonuses for employee referrals.
Create an employee referral program with clear guidelines and support.
Leverage employee social networks and internal communication channels.
2. University Partnerships
Establish partnerships with top universities and colleges.
Attend career fairs and host on-campus events.
Offer internships, research opportunities, and mentorship programs.
3. Online Job Boards and Career Websites
Post jobs on reputable online job boards such as LinkedIn, Indeed, and Monster.
Create a comprehensive career website with detailed job descriptions, company profiles, and application processes.
4. Social Media Recruitment
Leverage social media platforms like LinkedIn, Twitter, and....
Information Technology: A Communication Revolution
Information technology (IT) has profoundly transformed the way we communicate in the modern world. By enabling the rapid and ubiquitous exchange of information, IT has revolutionized our personal, professional, and societal interactions.
Real-Time Communication
One of the most significant impacts of IT has been the advent of real-time communication. Messaging platforms such as WhatsApp, Telegram, and Facebook Messenger allow us to send and receive messages, photos, and videos instantaneously, regardless of location. Video conferencing tools like Zoom and Skype have made virtual face-to-face interactions a reality, bridging geographical distances.
Social Media
Social media platforms have created vast virtual communities where....
1. Develop a comprehensive strategy: Organizations should create a formal strategy that outlines their commitment to diversity, equity, and inclusion. This strategy should include specific goals, actions, and metrics to measure progress.
2. Leadership buy-in: It is important for leaders to champion diversity, equity, and inclusion initiatives and serve as role models for the rest of the organization. Leadership support is crucial for creating a culture that values diversity and promotes inclusivity.
3. Training and education: Organizations should provide regular training and education on diversity, equity, and inclusion for all employees. This can help raise awareness, promote understanding, and ensure that everyone....
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