Nursing Personal Improvement Plans
Learning is an essential part of nursing in modern practice. As such, it is important even to keep learning while working within the professional field. Planning for particular stages in one's career and breaking down a realistic time model for strategies to meet those goals help fuels a career that is ripe with development and success.

Personal improvement objectives are a crucial part to any nursing position, whether it is from a brand new employee, to one that is working towards a future advancement in his or her career. The professional development portfolio can help secure that a strong strategic solution is reached to fulfill future objectives. The research states that "since a portfolio is developed over time, it is also provides a way of monitoring professional development" (Oermann, 2002, p 73). The nursing professional gets to continue learning from their actual clinical practice, just as much as…...

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References

Cerbin, W. (1994). The course portfolio as a tool for continuous improvement of teaching and learning. Journal on Excellence in College Teaching, 5(1), 95-105.

Feldman, Harriet. (2005). Educating Nurses for Leadership. Springer Publishing Company.

Oermann, Marilyn H. (2002). Developing a professional portfolio in nursing. Orthopedic Nursing, 21(2), 73-80.

This has mainly a promotional and marketing scope: the client needs to feel that the company is responsive to the issues that he or she have identified and is ready to take the necessary measures to correct these problems, even if it means allocating more money in these areas. The actual costs that such a service implies are relatively small, especially since this can also be an online communication services of the YM type that can be employing individuals working from home.

Decrease profit margins

The issue here is relatively simple: lockbuster should decrease its proposed profit margins in order to become more competitive on the online market and be able to increase its future revenues. In this way, with a balanced reduction of costs as well, the company can go from current losses to a potentially profitable business in the near future. The costs can be easily cut by a series…...

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Bibliography

1. Blockbuster Corporate - Company Overview. On the Internet at   retrieved on October 14, 2008http://www.blockbuster.com/corporate/companyOverview.Last 

2. On the Internet at   retrieved on October 14, 2008http://www.planetfeedback.com/Blockbuster+Inc./Overall+Experience/Blockbusters+Process+is+Backwards/305704.Last 

3. Kelleher, Kevin. Blockbuster vs. Netflix: The DVD Death Match. July 2007. On the Internet at   retrieved on October 14, 2008http://gigaom.com/2007/07/31/blockbuster-vs.-netflix-the-dvd-death-match/.Last 

Blockbuster Corporate - Company Overview. On the Internet at

For example, managers can increase productivity by assigning the right number of employees to each project, avoiding over- or understaffing. Managers should also be sensitive to interaction problems between employees. When managers are aware of personality conflicts between employees, they should avoid assigning them to the same team.
Increasing productivity involves a careful study of employees' work performance and of managerial decisions, a daunting process in which individuals may feel unfairly singled out or victimized. While this process is painful, it is appropriate when responsibility for low productivity clearly lies with certain individuals. if, however, it is not obvious who the culprits are, the best approach to take is to consider not only individual responsibility, but also search for larger systematic factors behind the low productivity. The problem may be a result of poor management of people and inadequate allocation of resources. Alternatively, it could be the result of an…...

Toyota Transportation
Toyota Beginning and Emergence

The Market for the Company

The Major Partners and Suppliers

Toyota Supply Chain

Dedicated Transport Service

The Green Supply Chain

Transportation Planning

Freight Flow of Toyota

Speed

eliability

The Transport Improvement Plan

Dedicated Transport Service

oute Mapping

Environmental Concerns

Integration of services

Packaging

Division of Duties at the Plant Level for Better Accountability

Mapping logistics flows

The Future of the Transport Improvement Plan

Production by region

Sales by region

Toyota is the biggest single producer and the second biggest producer of cars in the world, after General Motors.

The Toyota Motor Corporation was founded in 1937 by Kiichiro Toyoda. It is headquartered in Toyota city in Japan with regional offices and factories all around the globe. The company primarily manufactures automobiles but also has business interests in robotics, financial services and biotechnology. It employs a huge number of people and is among the top two car manufacturers in the world (http://www.toyota-global.com, 2012).

In April 1935 Toyoda created the first prototype of an engine named, type A. Soon after,…...

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References

Antony, J., Caine, P., & Escamilla, J. (2003). Lean Sigma [production and supply chain management]. Manufacturing Engineer, 82(2), 40-42. doi:10.1049/me:20030203

Automotivelogisticsmagazine.com,. (2015). Automotive Logistics - Toyota's total supply chain vision. Retrieved 25 February 2015, from  http://www.automotivelogisticsmagazine.com/interview/total-supply-chain-vision 

Chambers, K. (2008). Toyota. Westport, Conn.: Greenwood Press.

DALLERY, Y., & LIBEROPOULOS, G. (2000). Extended kanban control system: combining kanban and base stock. IIE Transactions, 32(4), 369-386. doi:10.1080/07408170008963914

IntroductionThe question of introducing a quality improvement plan to treat hypertension in urgent care is crucial, given the current state of hypertension control in the United States. Mills et al. (2020) argue that hypertension is mostly preventable and controllable. However, progress in improving hypertension control has stalled over the last decade, and the ongoing COVID-19 pandemic has disrupted preventive care and presented barriers to hypertension control. Kirkland et al. (2018) emphasize that without improvements in healthy lifestyle behaviors and healthcare delivery, the decade-long improvements in cardiovascular health will erode. Furthermore, Bhutani et al. (2021) and Czeisler et al. (2020) note that the pandemic has led to worsening mental health and unhealthy coping mechanisms such as unhealthy eating and decreased physical activity, further exacerbating hypertension control.Addressing the disparities in hypertension awareness, treatment, and control among racial and ethnic populations in the United States is critical. The Centers for Disease Control and…...

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REFERENCESAnderson, T. S., Jing, B., Auerbach, A., et al. (2019). Clinical outcomes after intensifying antihypertensive medication regimens among older adults at hospital discharge. JAMA Internal Medicine, 179(11), 1528-1536.   S., vanDellen, M.R. & Cooper, J.A. (2021) Longitudinal weight gain and related risk behaviors during the COVID?19 pandemic in adults in the U.S. Nutrients, 13(2), 671. Breu, A. C., & Axon, R. N. (2018). Acute treatment of hypertensive urgency. Journal of Hospital Medicine, 13(12), 860-862. https://doi.org/10.12788/jhm.3086Bundy Jd, L. C., Stuchlik, P., et al. (2017). Systolic blood pressure reduction and risk of cardiovascular disease and mortality: a systematic review and network meta-analysis. JAMA Cardiology, 2, 775–781.  https://doi.org/10.1001/jamacardio.2017.1421 Burnier, M., & Egan, B. M. (2019). Adherence in hypertension. Circulation Research, 124, 1124–1140. https://doi.org/10.1161/CIRCRESAHA.118.313220Centers for Disease Control and Prevention. (2021) Hypertension cascade: hypertension prevalence, treatment, and control estimates among U.S. adults aged 18 years and older applying the criteria from the American College of Cardiology and American Heart Association’s 2017 Hypertension Guideline—NHANES 2015–2018. Czeisler, M.É., Lane, R.I., Petrosky, E., Wiley, J.F., Christensen, A., Njai, R. et al. (2020) Mental health, substance use, and suicidal ideation during the COVID?19 pandemic – United States, June 24–30, 2020. Morbidity and Mortality Weekly Report, 69(32), 1049–1057. Hayes, B. (2017). Quality Improvement Report: Elevated Blood Pressure Referrals in an Urgent Care Setting to Increase Follow-Up Appointments with Primary-Care Providers. The Journal of Urgent Care MedicineHealth Forum. (2020). AHA Hospital Statistics. American Hospital Association.Himmelfarb, C.R., Commodore?Mensah, Y. & Hill, M.N. (2016) Expanding the role of nurses to improve hypertension care and control globally. Annals of Global Health, 82(2), 243–253. Jacobs, Z. G., Najafi, N., Fang, M. C., et al. (2019). Reducing unnecessary treatment of asymptomatic elevated blood pressure with intravenous medications on the general internal medicine wards: A quality improvement initiative. Journal of Hospital Medicine, 14(3), 144-150. https://doi.org/10.12788/jhm.3087Judith A. H., Commodore-Mensah, Y., Tokieda, N., Smith, A. P., Gawlik, K. S., et al. (2022). Improving hypertension control and cardiovascular health: An urgent call to action for nursing. Worldviews on Evidence-Based Nursing Volume 19, Issue 1 p. 6-15Kirkland, E.B., Heincelman, M., Bishu, K.G., Schumann, S.O., Schreiner, A., Axon, R.N. et al. (2018) Trends in healthcare expenditures among U.S. adults with hypertension: national estimates, 2003–2014. Journal of the American Heart Association, 7(11), 2003–2014. Miller, J. B., Suchdev, K., Jayaprakash, N., Hrabec, D., Sood, A., Sharma, S., & Levy, P. D. (2018). New developments in hypertensive encephalopathy. Current Hypertension Reports, 20, 13. https://doi.org/10.1007/s11906-018-0803-1Miller, J., McNaughton, C., Joyce, K., Binz, S. and Levy P.(2020). Hypertension Management in Emergency Departments. American Journal of Hypertension 33(10) Mills, K.T., Stefanescu, A. & He, J. (2020) The global epidemiology of hypertension. Nature Reviews. Nephrology, 16(4), 223–237. Mondoux, S. (2020). Designing a Q.I. Project – a Comparison of Quality Improvement and Traditional Research Paradigms.Pasik, S. D., Chiu, S., Yang, J., et al. (2019). Assess before Rx: reducing the overtreatment of asymptomatic blood pressure elevation in the inpatient setting. Journal of Hospital Medicine, 14(3), 151-156. https://doi.org/10.12788/jhm.3190Powers, W. J., Rabinstein, A. A., Ackerson, T., Adeoye, O. M., Bambakidis, N. C., Becker, K., ... Tirschwell, D. L. (2018). 2018 guidelines for the early management of patients with acute ischemic stroke: A guideline for healthcare professionals from the American Heart Association/American Stroke Association. Stroke, 49, e46–e110. https://doi.org/10.1161/STR.0000000000000158Rastogi, R., Sheehan, M. M., Shaker, V., Kojima, L. and Rothberg, M. B. (2021). Treatment and Outcomes of Inpatient Hypertension Among Adults With Noncardiac Admissions. JAMA Intern Med;181(3):345-352. Richard AE, Chomienne MH. Review of Referrals Sent to the Emergency Department for Management of Hypertension. Cardiol Res. 2021 Jun;12(3):156-160. Doi: 10.14740/cr1233. Sadeghi, C., Khan, H. A., Gudleski, G., Reynolds, J. L. and Bakhai, S. Y. (2020). Multifaceted strategies to improve blood pressure control in a primary care clinic: A quality improvement project. International Journal of Cardiology Hypertension 7.U.S. Department of Health and Human Services. (2020a) The Surgeon General’s call to action to control hypertension. Uchmanowicz, B., Jankowska, E. A., Uchmanowicz, I., & Morisky, D. E. (2019). Self-reported medication adherence measured with Morisky Medication Adherence Scales and its determinants in hypertensive patients aged ?60 years: A systematic review and meta-analysis. Frontiers in Pharmacology, 10, 168.  https://doi.org/10.3389/fphar.2019.00168 Whelton, P. K., Carey, R. M., Aronow, W. S., Casey, D. E. Jr., Collins, K. J., Dennison Himmelfarb, C., ... Wright, J. T. Jr. (2018). 2017 ACC/AHA/AAPA/ABC/ACPM/AGS/APhA/ASH/ASPC/NMA/PCNA guideline for the prevention, detection, evaluation, and management of high blood pressure in adults: Executive summary: A report of the American College of Cardiology/American Heart Association Task Force on clinical practice guidelines. Circulation, 138, e426–e483. https://doi.org/10.1161/CIR.0000000000000597Whelton, P.K., Carey, R.M., Aronow, W.S., Casey, D.E., Collins, K.J., Dennison Himmelfarb, C. et al. (2018) 2017 ACC/AHA/AAPA/ABC/ACPM/AGS/APhA/ASH/ASPC/NMA/PCNA guideline for the prevention, detection, evaluation, and management of high blood pressure in adults: a report of the American College of Cardiology/American Heart Association Task Force on clinical practice guidelines. Hypertension, 71(6), e13–e115. Xu, L., Zhang, W., Kwak, M., Zhang, L., Lee, P. C. W., & Jin, J. O. (2019). Protective effect of melatonin against polymicrobial sepsis is mediated by the anti-bacterial effect of neutrophils. Frontiers in Immunology, 10, 1371.  https://doi.org/10.3389/fimmu.2019.01371https://doi.org/10.1001/jamainternmed.2019.3007 Bhutani,

Commitment to Self-ImprovementIntroduction(Left Blank)Personal Mission and VisionThe vision statement is the description of an individuals desired future state as they picture it in their mind (Carrier, 2017). A personal mission, on the other hand, is a statement of ones philosophy, creed, and their lifes purpose. It states the deepest values upon which an individuals existence is based, focusing on what they want to do (achievements and contribution) and what they want to be (Carrier, 2017). As Barney (2020) accurately puts it, the mission states the activities and plan towards which the individual directs their decisions, behaviors, and actions as a means to achieve the vision, which is the desired end. Simply stated, the mission is the plan of how the individual intends to manifest their vision in their daily life (Barney, 2020).My vision is capitalizing on my gifts of optimism, charisma, and intelligence to cultivate the net-worth and self-worth of…...

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References

Arendt, J. F., Vordorfer, A. P., & Kugler, K. (2019). Mindfulness and leadership: Communication as a behavior correlate of leader mindfulness and its effect on follower satisfaction. Frontiers in Psychology, 10(667). Doi:  10.3389/fpsyg.2019.00667

Barney, E. H. (2020). Have a personal vision and mission: The way ahead. IEEE Potentials, 39(2), 4-5.

Carrier, L (2017). Keeping the Leadership in Instructional Leadership: Developing your practice. Taylor & Francis.

Combating Criminal Narcotics Activity Along Southern order
The initiatives the 2009 Recovery Act funds must accomplish program-specific goals, and must be developed for furthering at least one of its general purposes, which are creation and preservation of jobs, promotion of economic recovery; assisting individuals most adversely affected by recession; providing investments required for increasing economic efficiency, through spurring technological advancements in health and science; investing in environmental protection, transportation, and other infrastructure which will offer economic gains in the long-term and stabilization of local and federal government budgets, for minimizing and preventing increases in counter-productive local and State tax, and reductions in vital services (FDA, n.d.).

Identify two or three goals of your program

Goal #1: Recovery Act: Job Preservation

A significant decline has been seen in manpower at the Drug Enforcement ureau in the last eight months, with a loss of four squads. These posts were transferred, because of budgetary issues, to patrol…...

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Bibliography

FDA. (n.d.). Recovery Act - State and Local Law Enforcement Assistance Program. Catalog of Federal Domestic Assistance. Retrieved from: https://www.cfda.gov/index?s=program&mode=form&tab=core&id=62fe817b03c850cffccc8a74d8bb2665

NSBCS. (2013). NATIONAL SOUTH WEST BORDER COUNTER NARCOTICS STRATEGY. Office of National Drug Control Policy.

Wals, J. (2012). Project Eagle Eye. U.S. Department of Justice .

Health Care Improvements
The health care industry is one that is much criticized in the United States. Many consumers look at this industry as one big giant industry that is only concerned about profitability, not about the health and safety of its customers. The health care industry must make many changes to change their image and provide better service to its customers. Medicare is a government health care insurance that covers 80% of the medical cost for individuals over the age of 65 years. Medicare currently has a bad reputation with its customers and with doctors. It is important for Medicare to change its reputation and build better relationship with customers and with doctors. By changing their image, Medicare will attract more doctors to become participants and this will be a better service for the customers. In this paper I will address some important steps that Medicare could take to change…...

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References

Bebell et. al. (2010). Concerns, Considerations and New Ideas for Data Collection and Research in Education Technology Studies. Journal of Research on Technology in Education. 43 (1) 29-52

GAO Reports. (2001). Higher Expected Spending and Call for New Benefit Underscore Need for Meaningful Reform.GAO Reports. 1-19

Morgan, D.L. & Spanish, M.T. (1984). Focus Groups: A New Tool for Qualitative Research. Qualitative Sociology. 7 (3) 253-271

Newswire. (2010). Medicare Policy Changes Will Make it More Difficult for Nevada Beneficiaries to Obtain Power Wheelchairs. Newswire Phelan, J.L. & Jones, P. (2010). Heath Insurers Need to Quickly Assess Operational Costs for Medical Services Under Healthcare Reform. Healthcare Reform Briefing Paper.

Improvement Memo
Mr. J. Carver (School Principle)

From: Ariel Winchester (Student)

Heated Pool Repair

Currently, the pool at our highschool is used only during the summer months. Many students benefit greatly from this in terms of physical exercise, sports prowess, and simply having fun. The pool is situated at a location that can be closed into an indoor environment. During the summer months, the roof of the premises is removed to provide students with an outdoor pool facility. However, the heating system of the swimming pool is broken, which makes it impossible for students to use the facility, even indoors, during the winter months. Since roughly half of the year is too cold for swimming in unheated waters, this creates a situation during which the pool cannot be used and tends to fall into disrepair. If the heating system is fixed, the pool will benefit both students, the staff, and the financial situation of…...

Improvement in an Organization That Can Benefit a Customer
An improvement to the organization, which will benefit the customer

The best porter's generic strategy is the distinction strategy; this will help the business to differentiate its service delivery in some way that will help to attract customers. This will overcome the wave of supernumerary services and challenger access. This strategy is the best because it will allow the company to institute changes in line with the desired technological requirements. At this point, differentiation of products and services will increase entrance obstacles in terms of technology and other technical requirements and thus eliminate the threat of new entrants. In other terms, a distinctive product or service will also attract clients and reduce the threat of alternative or substitute service provision (Henderson, 2011).

The selected strategic business approach relates with the business components. This is suitable because it goes in line with the porter's standard…...

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References

Abraham, B. (2008). Quality improvement through statistical methods. Boston, MA: Birkha-user.

Anderson, D.R. (2011). An introduction to management science: Quantitative approaches to decision making. Mason, OH: Cengage South-Western.

Baker, H.K., & Powell, G.E. (2005). Understanding Financial Management: A Practical Guide. Oxford: Blackwell Pub.

Helfert, E.A. (2007). Financial analysis: tools and techniques: A guide for managers. Boston [etc.: McGraw-Hill.

Improvements to Target's Logistics Processes
As one of the leading retailers in North America, Target Corporation (NYSE:TGT) has one of the most advanced logistics, supply chain management and planning systems and series of processes in the retail industry. Target has specifically designed their entire value chain to deliver higher-end electronic products that can compete with WalMart, specifically in the areas of flat screen televisions, laptop computers and increasingly, Apple-branded iPads and iPod products. Target is also using their advanced supply chain processes including Collaborative Planning, Forecasting and eplenishment (CPF) to compete in the high-end women's clothing lines that WalMart is not choosing to compete in (Target Investor elations, 2012). At the close of their latest fiscal year, Target was operating approximately 1,760 stores in 49 states. Target finances its operations through its retail and credit card business units, using the profits from those two operations to finance the operations of 37…...

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References

Columbus, L. (2008, The perfect order meets customer expectations. Supply & Demand Chain Executive, 9(4), 37-38.

Copacino, W.C. (1993). Creating the perfect order. Logistics Management, 32(2), 27-27.

Henderson, T.P. (2001). Kmart, Target outline best practices for ensuring vendor supply chain compliance. Stores, 83(3), 74-78.

Debra Hofman (2004, September). The HIERARCHY of SUPPLY CHAIN METRICS. Supply Chain Management Review, 8(6), 28-37.

Improvements in Integrity, Financial Accountability, Ethical Conduct and Corporate Responsibilities under the Sarbanes-Oxley Act of 2002
e passed Sarbanes-Oxley in the wake of the Enron scandal to try to root out financial and accounting irregularities. How could similar irregularities occur at Lehman Brothers? History has a way of constantly repeating itself. -- Joseph Grant 2010

The high-profile corporate shenanigans by Enron and Lehman Brothers have made it clear that tough legislation was needed to compel Americans businesses to clean up their financial acts. Indeed, in response to Enron's late 2001 bankruptcy, Congress enacted the Sarbanes-Oxley Act of 2002 but the Lehman Brothers' bankruptcy in late 2008 made it clear that there was still a problem in some sectors of American business. This paper provides a review of the relevant literature to determine how the integrity of corporate finance, ethics, and other responsibilities have improved, what the corporate finance industry culture has learned…...

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Works Cited

Bierstaker, James, Marshall, Kenneth K. And Greenwald, Jonathan. (2010, December).

"Strengthen Your Core: Are You Getting the Most from Your Compliance, Operations,

Risk, and Enterprise Support Functions?" Strategic Finance 92(6): 35-39.

Carter, Charles C. (2011, May 1). "Freefall: America, Free Markets, and the Sinking of the World Economy." Journal of Real Estate Literature 9(2): 492-499.

Mayo Qi
Mayo Clinic Quality Improvement (QI) Plan

The Quality Improvement Plan laid out here centers on the Mayo Clinic. The healthcare system has an international reputation for providing patient-focused and cooperative medical care for individuals suffering from the most severe illnesses. In addition to maintaining a highly collaborative atmosphere within which physicians, nurses and practitioners work together to resolve medical challenges, the Mayo Clinic is renowned for its innovations in the areas of service delivery and positive treatment outcomes. This is why the focus of a discussion on Quality Improvement has less to do with improving the Mayo Clinic itself than with demonstrating ways of replicating its successes in other healthcare systems.

Goals/Objectives:

The goal that drives the Mayo Clinic is drawn from a patient-centered treatment philosophy. The Mayo Clinic strives to incorporate its patients in the process of achieving desired treatment outcomes. The clinic uses feedback from patients to improve and acknowledge…...

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Works Cited:

Mayo Clinic. (2012). Helping Fix the Broken Health Care System. Mayo.edu.

Mueller, P.S. (2009). Incorporating professionalism into medical education: the Mayo Clinic experience. The Keio journal of medicine, 58(3), 133-143.

Quality Improvement Plan: Implementing and evising
Authority, structure, and organization for the Mayo Clinic

Board of directors

The implementation of quality improvement initiatives require a detailed authority designation, structure, and organization of the compete project. Mayo clinic is known for its quality and technology initiatives. The programs are conceived and implemented using progressive technological approaches. The project management and organizational oversight structures are developed in accordance with the requirements. As a result the coordinated and coherent efforts of the clinic provide an overall governance model for successful project completion. The authority, structure, and organizational roles are discussed in the following sections.

Authority, structure, and organization for the Mayo Clinic:

Board of directors:

Board of directors is responsible for review and approval of the plan. The pros and cons of the plan are discussed in the broad meetings. The financial requirements and capital investment requirements are also elaborated and approved by the board members. The investment requirements…...

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References:

Chute, C.G., Beck, S.A., Fisk, T.B., & Mohr, D.N. (2010). The Enterprise Data Trust at Mayo Clinic: a semantically integrated warehouse of biomedical data. Journal of the American Medical Informatics Association, 17(2), 131-135.

Kolker, A., & Story, P. (2011). Management Engineering for Effective Healthcare Delivery: Principles and Applications. USA: Medical Info Science Reference.

Mueller, P.S. (2009). Incorporating professionalism into medical education: the Mayo Clinic experience. The Keio journal of medicine, 58(3), 133-143.

Sawatsky, A.P., Rosenman, D.J., Merry, S.P., & McDonald, F.S. (2010, August). Eight years of the Mayo International Health Program: what an international elective adds to resident education. In Mayo Clinic Proceedings (Vol. 85, No. 8, pp. 734-741). Elsevier.

Organizational Strategic Plan eview
The plan currently under review is that of the uth K. Broad Bay Harbor K-8 Center and its implemented Florida Differentiated Accountability Program developed and put into use during the 2009-2010 school-year in hopes of improving the school's functioning and overall mission. The school at hand has consistently sought to discover and identify the individual strengths of each child in its facility in order to promote enthusiasm and the desire to learn, and to assist students in achieving academic success. The mission of the school, and its implemented plans, aim to provide a secure, innovative, and challenging environment that affords academic achievement and a technologically-rich program for students in order for them to develop a strong, firm foundation from which to succeed and meet the challenges of the 21st century. The plan at hand sets in motion distinct goals for teacher involvement, parental involvement, and for improvements…...

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References

Fege, A. (2000). From fund raising to hell raising: new roles for parents. Educational Leadership, 57.7: pp. 39-43. Web. Retrieved from: ProQuest Databse. Accessed on 23 November 2011.

Florida Department of Education. (2011). Florida elementary school rankings: 2010-

2011. National Center for Education Statistics, 2011.1: pp. 1-9. Web. Retrieved from: LexisNexis. Accessed on 23 November 2011.

Greenlee, B. (2009). When school advisory councils decide: spending choices for school improvement. Planning and Changing, 38.3-4: pp. 222-251. Web. Retrieved from: ProQuest Database. Accessed on 23 November 2011.