IntroductionFlowcharts can be used to delineate a certain process. Specifically, an organizational flowchart displays the individuals or teams that constitute the entity and the manner in which they interact. They can augment communication through the distribution of knowledge regarding who to speak to. Furthermore, they can be employed to reorganize the prevailing entity. The purpose of this paper is to discuss the flowchart of a particular activity within an organization.Flowchart AnalysisSign off on inventory listDamaged?In stock?Order New ItemCheck inventory list for product locationLog Request on computerWaitCustomer RequestThe flowchart illustrated above encompasses the activity of a consumer requesting for a product within the organization. The process begins with a consumer making the request of the product necessitated. The information needed in this part of the process includes the make, model, and specific information of the product to ensure that the personnel comprehend. This is followed by the waiting process for confirmation…...

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References

Stevenson, W. J., & Hojati, M. (2007). Operations management (Vol. 8). Boston: McGraw-Hill/Irwin.

Syntetos, A. A. (2014). Principles of Inventory Management: When You are Down to Four, Order More. Journal of the Operational Research Society, 65(5), 798-798.

Hybrid Organizations blur the boundary between for profit and non-profit: they serve a social or environmental purpose yet utilized for-profit business model in order to sustain their mission. Examples include Ten Thousand Villages, which is a non-profit that acts as a retailer for artisans around the world seeking to sell their products and earn a living. Or there is Seventh Generation, a for-profit that sells environmentally-safe products and makes this the basis of its brand. Common commercial functions of this type of organization include selling a product that is environmentally safe or that helps achieve a social good -- such as the livelihood of a minority group (Haigh, Hoffman, 2012).
Service organizations provide a service for customers and can include anything from Midas, which provides car service, to Uber which provides a pick-up service. These companies do not produce anything but do provide a service. Common commercial functions of these types…...

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References

Anjard, R. (2008). Process mapping: a valuable tool for construction management and other professionals. Facilities, 16(3/4): 79-81.

Biazzo, S. (2002). Process mapping techniques and organizational analysis. Business

Process Management Journal, 8(1); 42-52.

Haigh, N., Hoffman, A. (2012). Hybrid organizations: The next chapter of sustainable

(2009). Tipskey.com. Retrieved April 2013 from: http://www.tipskey.com/article/advanced_flowchart/
Kock, E., ed. (2007). ystems Analysis & Design Fundamentals. Thousand Oaks, CA: age.

Mind Tools, (2012). Flow Charting. Retrieved April 2013 from: http://www.mindtools.com/pages/article/newTMC_97.htm

Phone Call In

Email In

ystem Creates Automatic Ticket

Elevated and Marked Urgent

Not solved

Return to customer, follow up for satisfaction

Yes

No

Yes

Cannot solve in-house

Can solve in house, instruct technician

Elevate to upervisor

No

Yes

Implement olution from upervisor

Is this solved?

Yes

Receive Product Back - Test

end out to specialist; inform client of delay

Arrange for unit to be mailed in -- once it arrives, tag with Ticket number

Complete Ticket

File Report

Analyze and Address Issue

Analyze and Address Issue

No

Elevate and Assign to Tech…...

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Sources:

Advanced Flowcharting. (2009). Tipskey.com. Retrieved April 2013 from:  http://www.tipskey.com/article/advanced_flowchart/ 

Kock, E., ed. (2007). Systems Analysis & Design Fundamentals. Thousand Oaks, CA: Sage.

Mind Tools, (2012). Flow Charting. Retrieved April 2013 from:  http://www.mindtools.com/pages/article/newTMC_97.htm 

Phone Call In

Arnold Palmer Hospital Labor and Delivery Workflow Analysis
The Arnold Palmer Hospital (AHC) located in Orlando, Florida is considered one of the most efficient and patient-centric healthcare providers in the U.S. due to the customer satisfaction scores the facility receives and amount of patients the hospital sees on an annual basis. The AHC has been ranked fifth in patient satisfaction out of 5,000 hospitals and sees on average 1.5 million children and women annually. It is the fourth-busiest labor and delivery hospital in the U.S. And the largest neonatal intensive care unit in the entire Southeastern U.S. AHC has also put into place one of the most thorough and well-respected continuous improvement processes in the U.S. healthcare system. With the goal of 100% patient satisfaction, AHC has created an entire quality management and improvement organization which is now a critical part of its culture.

Of the myriad of processes that AHC relies…...

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References

Ahsan, K., Shah, H., & Kingston, P. (2010). Location context for knowledge management in healthcare. International Journal of Healthcare Technology & Management, 11(1), 3.

Bertolini, M., Bevilacqua, M., Ciarapica, F.E., & Giacchetta, G. (2011). Business process re-engineering in healthcare management: A case study. Business Process Management Journal, 17(1), 42-66.

Hellstrom, A., Lifvergren, S., & Quist, J. (2010). Process management in healthcare: Investigating why it's easier said than done. Journal of Manufacturing Technology Management, 21(4), 499-511.

Whiteman, A.S. (2004). Applying quality management in healthcare: A process for improvement. Hospital Topics, 82(1), 37-37.

Workflow Analysis
Workflow is a term that is utilized to refer to processes or steps undertaken to complete a specific task (Mastrian & McGonigle, 2015). In a healthcare organization, this concept refers to initiatives undertaken to provide patient care services. This essentially means that workflow is crucial towards the achievement of organizational goals since it plays a critical role in the accomplishment of desired tasks/activities. Given its significance to realization of organizational objectives, organizations conduct workflow analysis to help identify workflow patterns that maximize effective resource utilization and reduce those that do not add value. Workflow analysis process is carried out using several tools to examine workflow processes and shed light on potential areas for removing waste. This paper provides a workflow analysis through flowcharts of medication administration in a community health center.

Common Event in My Organization

The organization I work for is a community health center that provides inpatient and outpatient…...

Janson Medical Clinic
Construct a Pareto diagram for dissatisfaction. What conclusions do you reach?

Creating a Pareto diagram of dissatisfaction shows how poor the overall patient experience is in the Janson Medical Clinic from a care and treatment perspective. As the case indicates that the process for making an appointment is streamlined and easily accomplished, it is not surprising that this aspect of the dissatisfaction metric scores the least. The top three areas that generate the highest levels of patient satisfaction include the ease of getting through on the phone, ease of getting a convenient appointment, and the length of time patients wait to see a physician. The following Pareto analysis illustrates the results.

What is alarming about the performance of the Jansen Medical Clinic from a patient satisfaction perspective is how low seven of the 14 attributes track score. The attributes so critical to delivering an excellent patient experience are ranking…...

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Visit the quality site   Find an article pertaining to the major concepts presented in chapters 13 and 14. In your post, discuss how the article relates to the concepts presented in chapters 13 and 14. Cite your article and source.http://www.qualitydigest.com/content/magazine .;

In the article Six Sigma Lessons from Deming, Part 2 by Dr. Anthony Burns discusses the need for having a more egalitarian approach to how quality management is implemented through organizations. He successfully illustrates how the traditional Black Belt model is antiquated and often slows down companies from being able to bring faster change throughout their organizations. This is illustrates throughout the many examples shown of how the various level of Black Belts fail to bring a greater level of quality ownership. He also successfully contrasts the role of Deming in Total Quality Management (TQM) and Six Sigma Black Belt hierarchies, showing how the former brings a greater level of task and change ownership.

His focus on quality being everyone's responsibility shows why TQM is so effective as a technique for insuring greater ownership through an organizations struggling to excel. Juxtapositioning this with the role of Back Belts as quality leaders and experts shows how they are complementary to one another. The author successfully shows the tension between these two areas are often critically important from a conflict standpoint to move an organization forward as well. Finally, the article shows how an organization staffed with exceptional Black Belts is not enough; there needs to also be expertise at change management as well. The ability to bring greater adoption of quality management concepts and its value depend on both.

For example, the step at the beginning where the amount of fuel is checked is a short step itself, but if there is insufficient fuel then the step becomes long because the gas station stop must be added to the total commuting time. A process improvement would be to move this step entirely to the commute home. Such a move is logical, because coming home there is less time pressure (i.e. there is no "late" coming home whereas there is a "late" time for arriving to work). Another step where adjustments could be made is at the coffee acquisition part of the process. The independent coffee shop is the preferred choice, but it has no drive-through so it takes longer to acquire coffee than if the Starbucks with the drive-through was selected. Coffee could also be made at home, allowing for further reduction in commuting time.
The process could also…...

In terms of Shultz Steel, it prides itself on its vertical integration demonstrating how all of its products from landing gear structures (for instance) for aerospace (that include commercial and defenses airframes) to the equipment for land-based gas and turbine engines (industrial) are all produced under one roof. In this way, they say, they can guarantee 'unique levels of quality, flexibility, efficiency, and service." (Schultz Steel: www.shultzsteel.com)

Flowchart

Aerspace grade ingots

Ingots forged to Billet stock

Billets cut to Mults for forging

Mults pre-formed

Performs forced to customer requirements

Heat treatment

Machining & inspection

Delivered to customer

Stocked in inventory

Shultz 3D modeling design assistance

Performed by Shultz

Schultz rough / finish machining

Ingots punched into 'donuts' 'Donut' saddled or ring rolled

Ring rough machined

SERVICE...

Kudler Fine Food's Frequent Shopper Program
Kudler Fine Foods is a specialty food store located in the San Diego metropolitan area. Currently, they have three locations (La Jolla, Del Mar, and Encinitas). Kudler offers a wide variety of baked goods, fresh produce, meat, seafood, condiments, packaged foods, cheese, specialty dairy products, and fine wines.

Kathy Kudler, the owner of Kudler Fine Foods has requested that we create a frequent shopper program to reward customer loyalty. Kathy Kudler is always looking for new ways to expand and market her company. She believes that the frequent shopper program would be a great way to meet those goals. There are many potential legal, ethical, and information security concerns related to the development of the Kudler Fine Foods Frequent Shopper Program.

Description of the Frequent Shopper Program

The main objective of the frequent shopper program is to track purchasing behavior at the customer level and provide customer incentives…...

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References

University of Phoenix. (2012). Kudler Fine Foods. Sales and Marketing. Retrieved July 11, 2012 from University of Phoenix, BSA310 website.

A model for investment justification in information. (2001). International Journal of Information Management, (), 349-364. Retrieved from  http://www.umassd.edu/media/umassdartmouth/businessinnovationresearchcenter/publications/it_justification.pdf

Furthermore, run charts can be quite labor intensive to produce, which means they may not be appropriate QC / QA tools for every it project scenario.
Control Chart: Used to grahically display resultive data gleaned from process analytics, a control chart is one of the primary it project management techniques used to ensure that the triple constraint of scope, schedule, and budget are strictly controlled throughout the duration of the project life. At the heart of QC / QA methodology lies the conviction that proper "quality planning identifies which quality standards are relevant to the project and how to satisfy them, (while) quality assurance involves evaluating overall project performance to ensure that the project will satisfy the relevant quality standards" (Schwalbe, 2011), and without the use of control charts to quantify and interpret process data, this crucial it project management task would border on the unfeasible. Control charts enable it…...

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References

Fotopoulos, C., & Psomas, E. (2009). The use of quality management tools and techniques in ISO 9001: 2000 certified companies: the Greek case. International Journal of Productivity and Performance Management, 58(6), 564-580.

Liang, K. (2010). Aspects of Quality Tools on Total Quality Management. Modern Applied Science, 4(9), 66.

Schwalbe, K. (2011). Information technology project management. (6th ed.). Boston: Course Technology Ptr.

Accountant Desktop 2015
QuickBooks Accountant Desktop 2015 offers an exceptionable accounting tool for PC users. The application is clear, intuitive and simple, with easily accessible shortcuts that give visual flowcharts of every accounting need, from transactions related to vendors to customers, employees, and banking. This version also makes it easy to fix accounting errors and to reclassify transactions. This trial version is free for 160 days and works with Windows 7, Vista and XP. The software is available for purchase through Intuit for as much as $499 per year. However, other retailers offer the program for less if one is looking to shop around. POS-Deals.com, for example, is offering it at a $220 discount.

This software did include a tutorial, which consisted of video guides, offering a basic tour of the software. The video guide was helpful, but the application is already very user friendly so many of the processes are…...

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References

Biafore, B. (2015). QuickBooks 2015: The Missing Manual. CA: O'Reilly Media.

Nelson, S. (2012). QuickBooks Simple Start for Dummies. NJ: Wiley Publishing.

Section IV: Appendix

1. Sales by Customer Summary Report

Flowchart MemoA bottleneck occurs in the cinema auditorium when multiple films let out all at the same time. As there is only about 20 to 25 minute gap between the end of the film and the start of the next showing, ushers have a limited amount of time to get into each auditorium following the end of the film to clean it so as to allow patrons to be seated. When several films let out all at once, ushers do not have sufficient time to clean out each auditorium so that it is ready for the next set of patrons. They will focus on cleaning 1 or 2 auditoriums, but meanwhile a large group of patrons will be forced to wait in the lobby, causing a bottleneck in the lobby area, where it becomes difficult for other customers to get where they are going, whether it is to an auditorium…...

Women in Film Noir
Teaching is in many ways a solitary profession: A teacher in his or her own classroom spends hours in contact with students but often relatively little time talking to other teachers and educators. Administrators are also in many ways isolated from the teachers. Perhaps because of this fact, the administrators interviewed for this project emphasized the personal importance of collaboration with other members of the professional and the necessity of providing support for each other. This section summarizes the findings of this research concerning how education professionals defined and evaluated different aspects of cooperation within the profession.

Subject Population and Research Design

This study was conducted at a kindergarten through eighth grade school in the district where I am employed. I conducted six interviews with administrators who ranged in experience (in administration) from one to eight years. Five were women and five were former teachers in the district. The…...

Improvement
A process is the steps to accomplish a given task. A process improvement is also strategy to make an operation of an organization to become better. In other words, a process improvement is the strategy of setting a program to make a work better. The process improvement model is better than the problem-solving model because the problem-solving model simply fixes the problem without investigating the root cause of the problem. However, a true process improvement approach investigates the root cause of the problem, and provides solutions to the problems.

Objective of this paper is to evaluate the Samsung process improvement process.

Overview of Samsung

Samsung Group is a multinational conglomerate South Korean company primarily focuses on electronic product. Samsung produces variety of product in the electronic division that includes Electronics Devices, Semiconductor & Telecommunications, and Electro-Mechanics. The company entered into the electronic business in 1980 and produced mobile phones, and fax machine.…...

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Reference

Blackburn, J.D., Guide, V.D.R., Souza, G.C. et al. (2004), "Reverse supply chains for the commercial returns," California Management Review, 46 (2): 6-22.

Samsung (2013).Facts & Figures. Samsung Electronics Sustainability Report.

Schuetze, C.F. (2013). Billions of Cellphones Polluting the World. The New York Times. April 29, 2013. Samsung Group.

Youn, S. Yang, M.G. & Roh, J.J.(2012). Benchmarking: Extending the responsive and efficient supply chains framework of the green context. An International Journal, 19 (4): 463 -- 480.

Decision
As the general contractor of a medium size, one of the most important decision points in construction is a go no-go decision. Go no-go decisions have become common in the modern construction industry because of the changing marketplace that has in turn generated complex procurement choices. In light of the changing marketplace in the construction industry, construction companies face new challenges in identifying the most suitable project proposals to adopt and develop vetting measures that help in making the appropriate go no-go decision (Illia & ubin, 2014). Despite the complexities of such decisions, go no-go decisions remain very crucial choices in this sector because of their significance in weighing costs for the most appropriate project fit.

Contractors need to conduct a go no-go analysis in order to determine the best project fit depending on project specifications and needs. The analysis helps in several aspects including serving as a process of…...

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References

Bagies, A and Fortune, C (2006) Bid/ no-bid decision modelling for construction projects. In: Boyd, D (Ed) Procs 22nd Annual ARCOM Conference, 4-6 September 2006, Birmingham, UK, Association of Researchers in Construction Management, 511-521.

Bryan Construction Inc. (n.d.). Design-Bid-Build Construction Projects. Retrieved February 14, 2017, from  http://bryanconstruction.com/company/articles-info/design-bid-build-construction-projects/ 

Illia, T. & Rubin, D.K. (2014, October 6). Firms Refine Steps to Bid the Right Job. Retrieved February 14, 2017, from  http://www.enr.com 

Rudy, L.J. (2014, June 11). Getting Started with Go/No-Go Decision Making. Retrieved February 14, 2017, from -- cms-21362https://business.tutsplus.com/articles/getting-started-with-gono-go-decision-making

How to Write the Perfect Process Analysis Essay

Introduction

A process analysis essay explains a process, providing step-by-step instructions or a detailed account of how something works. To write an effective process analysis essay, follow these steps:

Step 1: Choose a Clear and Narrow Topic

Select a process that is complex enough to analyze but not overwhelming.
Identify a specific aspect of the process or a particular problem it solves.

Step 2: Gather Information

Conduct research to gather factual information about the process.
Interview experts or consult credible sources such as textbooks or online articles.
Observe the process firsthand if possible.

Step 3: Organize Your....

Essay Topics for Scaffolding Struggling Writers

1. The Power of Scaffolding: A Comprehensive Guide to Supporting Struggling Writers

Explore the concept of scaffolding, its benefits for struggling writers, and its implementation in the classroom.
Discuss different scaffolding techniques such as graphic organizers, sentence starters, and peer support.
Provide specific examples of how scaffolding has been successfully used to improve writing skills.

2. Gradual Release of Responsibility: A Framework for Scaffolding Struggling Writers

Explain the gradual release of responsibility model and its application in writing instruction.
Describe the three stages of the model: modeling, guided practice, and independent practice.
Provide examples of scaffolding....

1. Establish a Positive and Supportive Environment

Create a classroom atmosphere where students feel comfortable taking risks, sharing their ideas, and asking questions. Provide ample opportunities for students to collaborate and receive constructive feedback from peers and instructors.

2. Foster Intrinsic Motivation

Help students develop a genuine interest in writing by connecting it to their personal experiences and interests. Assign writing tasks that are meaningful and relevant to their lives and the curriculum.

3. Offer Differentiated Instruction

Recognize that students have different learning styles and needs. Provide a variety of writing activities, prompts, and support materials to cater to individual strengths and challenges.

4. Provide Explicit....

1. Begin by clearly defining the task or process being discussed. This can help the reader understand the overall objective of the process and establish a sense of purpose for the steps that will be outlined.

2. Break down the process into smaller, more easily understandable steps. This can be done by listing the individual tasks or actions that need to be completed in order to successfully complete the process.

3. Use clear and concise language to describe each step. Avoid using jargon or technical terms that may confuse the reader. Instead, focus on providing simple and straightforward explanations that....