com, 2003). Fitting into the system of France is very important, and creating a good French citizen is one of the goals of the educational system. Students in France, for example, cannot wear religious clothing or other affiliations with national, non-French institutions of identity.
As in France and Japan, in the United Kingdom, education is free and compulsory until age sixteen, as an educated workforce is highly valued. There is also a great deal of respect and deference given to the role of the teacher. "Teachers in primary schools (4- to 11-year-olds) are always addressed by their surname by parents and pupils alike, always Mr., Mrs. Or Miss Smith
In secondary schools (11-16 years), teachers are always addressed as Miss or Sir" ("Introduction to School Life," oodlands Junior School, 2007). Students in the United Kingdom must wear a uniform, which enforces a certain sense of national and school cohesion, although individualistic expression…...
mlaWorks Cited
French state education - an introduction." FrenchEntree.com. 2003. 20 Oct 2007. http://www.frenchentree.com/fe-education/DisplayArticle.asp?ID=70
Introduction to School Life." Woodlands Junior School. 20 Oct 2007. http://www.woodlands-junior.kent.sch.uk/customs/questions/education/index.html
Primary and Secondary Education." Country Studies: Japan. 20 Oct 2007. http://www.country-studies.com/japan/primary-and-secondary-education.html
Samovar, Larry a., Porter, Richard, E. And McDaniel, Edward R.
Communication
a) What type of cultural communication examples AND cultural miscues were made during the visits
Mitt omney seriously offended his hosts in London by making criticism of their preparations for the games, instead of staying positive: According to reporters, he "offended his British hosts by questioning London's preparation for the Olympics." (cited in "Mitt omney's London Olympics Gaffe Sparks Outpouring Of eaction")
omney's attempt humor was immature, misguided, and not even funny. " He raised some eyebrows when his comments that he had enjoyed looking 'out the backside of Downing Street' were lost in translation," (cited in "Mitt omney's London Olympics Gaffe Sparks Outpouring Of eaction").
omney attributed income disparity in Israel to "cultural differences" between Israelis and Palestinians (Hunt & Laub, 2012)
omney called Jerusalem the capital even though USA maintains embassy in Tel Aviv.
omney made analogy between USA and Mexico as well as other neighboring countries to attempt to support the claim…...
mlaReferences
Hunt, K. & Laub, K. (2012). "Mitt Romney Comments At Fundraiser Outrage Palestinians."
"Mitt Romney's London Olympics Gaffe Sparks Outpouring Of Reaction."
For this reason, the Americans and Cubans probably did have to use some of the techniques proposed by Shannon and Weaver to simplify communication in order to communicate at all. Despite the fact that communication between these two groups may have been difficult, and that coming together in order to form one design project produced by such culturally diverse designers may have resulted in the portrayal of mixed messages, some theorists contend that this does not matter. Indeed, it is only the "reader's" impression upon interpreting the text that matters. In the case of O'Bryan's designers, the reader is the Toni O'Bryan, and the other founders of the project. Thus, because of this concept -- called "The Death of the Author" -- the mixed messages that the Cubans and Americans may have revealed would be overshadowed by the reader's interpretation. Thus, Bennett and Robert propose a variety of theories…...
Support for the second hypothesis, that male speakers would be perceived as less cooperative than female speakers, also varied across situations, and the effect was even smaller" (Edwards & Hamilton 2004). Support for the Tannen model only was found after additional research was done, and a new questionnaire was given that scored recipient's self-perception in terms of feminine and masculine characteristics and inculcation into traditional gender roles. Individuals with strong gender self-images were more likely to fall in line with the Tannen model of women perceiving nurturance and males perceiving conflict in relatively neutral scenarios and seeing men in general as less cooperative.
This study is provocative on several levels, not the least of which in its stress upon the individualized nature of gender norms and the lack of inherent biological tendencies towards perceiving nurturance and conflict. It suggests the need to more carefully screen subjects in terms of individualized…...
mlaWorks Cited
Edwards, Renee & Mark a Hamilton. "You Need to Understand My Gender Role: An Empirical
Test of Tannen's Model of Gender and Communication." Sex Roles. 50.7/8 (2004):
491-504. Research Library. ProQuest. 30 Oct. 2008 http://www.proquest.com/
Oetzel, John G. & Stella Ting-Toomey. "Face concerns in interpersonal conflict."
Generational issues, while seemingly the obvious hindrance to a smooth flow of production, are, as Tulgan offers (198), "merely a reflection of the business issue at play - transition to the workplace of the future."
However, that said, the one pivotal / key sentence Tulgan offers, also on page 198, is very straight to the point, on the money, and a salient theme Charlie should launch in order to save his job, and the jobs of most people under his jurisdiction. "Charlie must get things back on track and restore harmony by getting people focused on mission instead of personality."
The 10 points Tulgan offers are all very cogent and wise; however, Charlie doesn't really have time to implement all those ideas. Gloria egalbuto, with Bath & Body Works, offers some common sense solutions, as do Diedra Wager, Pat Crull, and others. But Judy Corson hits the nail on the head…...
mlaReferences
Zemke, Ron; & Raines, Claire; & Filipczak, Bob. Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. New York:
Amacom, 2000.
However, gender expectations of different nations can impede free and open discussion in intercultural communications, if a particular culture has yet to accept that it is appropriate for women to confidently assume positions of authority.
Although cross-cultural communication presents a challenge, globalization has made understanding the difference between high-context and low-context cultures even more vital than ever before. Implied meanings in different cultures have different levels of signification, based upon relationships. "In relationship-oriented countries like Mexico, India and China, people tend to prioritize projects based on the hierarchy of the person who owns it" in contrast to the United States, where the project itself is viewed more important than the person in charge (Frase 2007).
Much like male-female communication tropes, social expectations rather than actual message or even delivery can affect the message conveyed and impede communication. An analysis of diverse work teams at international firms by Brett et al. (2006)…...
mlaWorks Cited
Bond, J. (2007, December). Training in a diverse environment. Canadian HR
Reporter, 20(21), 19, 26. Retrieved July 21, 2009, from ABI/INFORM Global
through ProQuest (Document ID: 1410548371).
Brett, Jeanne, Kristin Behfar, & Mary C. Kern. (2006, November). Managing multicultural teams. Harvard Business Review, 84(11), 84-91. Retrieved July 21, 2009, from ABI/INFORM Global through ProQuest (Document ID: 1151916931).
More specifically, because the potential for miscommunication, misunderstanding, and pejorative or other negative interpretations is so much greater in remote communications especially through email (SHM, 2010), the implications of failure to establish trust remotely are even greater. As Yoong (2009) points out, that is largely a function of the fact that genuineness in expressions of cultural awareness and sensitivity (as opposed to patronizing or otherwise insincere) expressions is absolutely crucial.
Sincerity and genuineness are much more difficult to communicate effectively in impersonal communications media (SHM, 2010; Yoong, 2009). Therefore, appropriate expressions and other manifestations of cultural awareness and sensitivity are most appropriately communicated to virtual working groups via two-way video conferencing instead of other less personal methods of communications, notwithstanding the substantive sufficiency or factual accuracy of those expressions in writing, for example (SHM, 2010;Yoong, 2009).
esearch Design
This project relies primarily on a review of secondary research in the form of…...
mlaReferences
Douglas, C. And Zivnuska, S. "Developing trust in leaders: an antecedent of firm performance." SAM Advanced Management Journal. Society for the Advancement of Management. 2008. Retrieved December 30, 2010 from HighBeam Research: http://www.highbeam.com/doc/1G1-177101798.html
George, J.M. And Jones G.R. (2008). Understanding and Managing Organizational
Behavior. Upper Saddle River, NJ: Prentice Hall.
Maxwell, J.C. (2007). The 21 Irrefutable Rules of Leadership. Georgia: Maxwell
2009). Othe studies had peviously concluded that English infants developed a pefeence fo tochaic wods, the dominant stess constuct of English wods, ove iambic stess pattens within the fist yea of life (Hohle et al. 2009). A compaison of Geman and Fecnh infants in fou distinct expeiments confims and even naows down the timefame in which this diffeentiation of pefeence occus, and also shows (though the Fench language expeiments) that the ability to distinguish the two opposing stess pattens does not necessaily esult in the development of pefeence, if the taget language itself lacks a dominant stess stuctue (Hohle et al. 2009). Even at six months, a specific language begins to mediate peception.
An ealie study suggests that the timing of stess and intonation pefeence development is even soone than six months. While citing evidence suggesting that language-independent phonetic contasts and melodic vaiations ae ecognized within the fist fou months…...
mlareferences during the first half year of life: Evidence from German and French infants." Infant behavior and development 32(3), pp. 262-74.
Laroche, M.; Pons, F. & Richard, M. (2009). "The role of language in ethnic identity measurement: A multitrait-multimethod approach to construct validation." Journal of social psychology 149(4), pp. 513-40.
Nguyen, T.; Ingrahm, C. & Pensalfini, J. (2008). "Prosodic transfer in Vietnamese acquisition of English contrastive stress patterns." Journal of phonetics 36(1), pp. 158.
Turk, a. & Shattuck-Hufnagel, S. (2007). "Multiple targets of phrase-final lengthening in American English words." Journal of phonetics 35(4), pp. 445-72.
Wyatt, J. (2007). "Skinner 1, Chomsky 0." Behavior analysis digest 19(4), pp. 13-4.
Communication
There is only so far Google Translate can take a person hoping to achieve social harmony across cultures. Language barriers are enhanced, and exacerbated, by the differences in non-verbal communication across cultures. Whether for business or personal interactions, non-verbal communications characterize a culture's values and social norms. This is why places like Sweden feel completely different from places like Saudi Arabia; and places are dramatically different in terms of how the society is structured, who is in power, and what norms govern behavior. Understanding the complex facets of cross-cultural communication can greatly enhance a travel experience, or a business interaction.
Of the innumerable sociological and anthropological frameworks used to understand and explain cross-cultural differences in communication, Geert Hofstede's cultural dimensions are among the most useful and well used. Power distance, individualism vs. collectivism, masculinity vs. femininity, uncertainty avoidance, long-term vs. short-term orientation, and indulgence vs. restraint are important and salient axes…...
mlaIn a travel article about Stockholm, Alford (2012) relates tales that reveal the unique communication styles of Sweden. These styles can be conceptualized in terms of Hoftstede's cultural dimensions. For example, Swedish society has quite a low power distance; its culture is not hierarchical and is self-defined as being "socialist" in spirit (Alford, 2012, p. 2). Moreover, as Alford (2012) points out, most people in Stockholm also have a cabin in the woods or on an island -- highlighting the relatively flat social structure that has a low distance between haves and have-nots (p. 2). The power distance factor in Sweden can be readily compared to more hierarchical societies, such as India, in which the haves and the have-nots are separated by wide and usually insurmountable chasms. Even the United States has a higher power distance factor than does Sweden, as many Americans are fundamentally opposed to social institutions and structures that generate equality such as free higher education for all citizens, and free healthcare funded by taxpayer dollars. As American onlooker Alford (2012) describes it, " New parents get 480 days of parental leave?! Everyone I talk to seems to have a summer house on an island?!" (p. 2).
As Allwood (1999) points out, Sweden shares many communication traits in common with other Nordic countries like Finland. However, there are a few culture-specific variables that should be taken into account to better understand non-verbal communication patterns. One is specific to social gatherings in which alcohol is involved. Allwood (1999) notes that in Sweden, it is customary for each guest to bring and drink his or her own alcoholic beverages rather than expect the host to provide it. Moreover, the guests will not start drinking until a communal toast has been proposed (Allwood, 1999). This is somewhat similar to the Jamaican custom of not starting to eat at a party until the host makes an invitation to do so; which is ironic given the informal nature of Jamaican communication styles in general ("Jamaica: Language, Culture, Customs, and Etiquette," n.d.). Swedes appreciate informality, but do not appreciate superficiality in terms of conversation topics and styles ("Sweden: Conversation," 2009).
Allwood (1999) also notes that Swedish teaching styles are noticeably different from those in other cultures including other Nordic cultures. There is less authoritarian teaching styles in
Often, in fact, there can be an overabundance of communication without any effective organization or leveraging of the information thus obtained, which can lead to serious detriments to any organization or endeavor (Lager 2006). It is bad enough when one arm of an organization doesn't seem to know what the other is doing, but the problem seems somehow conceptually worse when the various arms have information regarding the rest of the organization, but don't utilize it. This is, unfortunately, partly occurring in my organization, and is also an issue I need to deal with personally as I incorporate the organization's goals and actions into my own thinking and methods.
This concept of the correct processing and utilization of information goes further than simply making the organization run more efficiently on an internal level. Especially as new regions of the world are becoming increasingly important for business, the use of communication…...
mlaReferences
Fitzgerald, Neil. (2006). "Mind the gap." Information week 28 August, pp. 8.
Friedrich, N. (2008). "Disparate solutions work to fill communications gap." Microwaves & RF 47(6), pp. 44.
Lager, M. (2006). "Overcoming a bear of a communications gap." Customer relations management 10(7), pp. 51.
In a large measure, these concepts reflect the problems that have accompanied increased diversity as both a consequence and a cause of a great many social problems" (1999, p. 1). In this regard, Naylor defines culture as being "the learned way (or ways) of belief, behavior, and the products of these (both physically and socially) that is shared (at least to some degree) within human groups and serves to distinguish that culture group from another learning different beliefs and behaviors" (1999, p. 2). It is important to note as well that "cultural diversity is not restricted to particular nationalities; it includes issues of gender and individuals with disabilities" (Russell & McLean, 1999). Because there are some fundamental differences between cultural beliefs and behaviors, it is not surprising that cross-cultural differences can have a profound effect on organizational performance, and these issues are discussed further below.
Effect of Cultural Diversity on…...
Communication
In "UN Summit to push for corporate green plans," Clark (2012) mentions a summit in io de Janeiro, in Brazil. In addition to the cultures represented by the host country, Canada, the United States, the United Kingdom, Denmark, and India are also mentioned in the article. Clark's (2012) article, which is published in The Financial Times, illustrates some of the challenges with cross-cultural communications and business.
In "UN Summit to Push for Corporate Green Plans," Clark (2012) refers directly to the "resistance" of countries including the United States, Canada, and India to some environmental strategies "because of fears that it will add to companies' regulatory burdens." The cultural values this represents include an economic model in which businesses operate with as little regulation on the part of government as possible. However, some businesses are on board with the environmental regulations. As Clark (2012) points out, "a group of businesses and investors,…...
mlaReferences
Clark, P. (2012). UN summit to push for corporate green plans. Financial Times. 18 June 2012.
Mander, J. (n.d.) Corporate colonialism. Retrieved online: http://theunjustmedia.com/Corporation/Articles%20on%20Corporation/Corporate%20Colonialism.htm
Impact of the Issue on the Profession of Nursing
As the patient population of America continues to become increasingly diverse, nurses will be forced to find ways to overcome the language barriers that separate them from their ability to provide optimum care. Nurses will not only need to learn how to communicate effectively with non- or limited English speakers, but will need to become comfortable with the use of interpreters.
Suggestions for Addressing the Issue
Hospitals need to devise training and development programs designed to reduce cross-cultural communication barriers. Obviously healthcare personnel cannot be expected to learn to speak every language fluently. However they need to learn the basics of the languages that they encounter most often. Hospitals also need to work more closely with interpreters and have interpreters for every language they may encounter available on-call.
Summary
The population of America is becoming increasingly diverse, with more and more patients coming into healthcare facilities…...
mlaReferences
Dressler, D. & Pils, P. (2009) A qualitative study on cross-cultural communication in post-accident in-patient rehabilitation of migrant and ethnic minority patients in Austria. Disability & Rehabilitation, 31,1181-1190
Flores, G., Milagros, A., Tomany-Korman, S.C. (2005, July/August) Limited English proficiency, primary language at home, and disparities in children's health care: how language barriers are measured matters, Public Health Reports, 120, 418-430
Hagman, L.W. (2006) Cultural self-efficacy of licensed registered nurses in New Mexico. Journal of Cultural Diversity, 13, 105-112.
Langlie J.K. (2005). Social networks, health beliefs, and preventive health behavior. Journal of Health and Social Behavior, 18, 244-260.
Schwartz Values -- Conformity
Again, a paradigm shift between the old (traditional) ways and the new (seeing more Western influence
Tend to conform and obey clearer rules and structures; obeying parents, preserving the world as it is; no drastic changes.
Former ally, urban (non-conformist) versus rural (conformist); now non-conforming groups, fringe groups, opinions, blogs, political parties, social networking, clubs, etc. abound -- diversity is king; but there is a confrontation in this with advertising and media, which seeks to "sell" conformity in image.
EFEENCES
Hodgetts, ., et.al. (2005). International Management: Culture, Strategy and Behavior. New York: McGraw Hill.
Hofstede, G. (2001). Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Thousand Oaks, CA: Sage Publications.
House, et.al., (1998). Cultural Influences on Leadership and Organizations. Project Globe. etrieved from: http://www.thunderbird.edu/wwwfiles/sites/globe/pdf/process.pdf
Killick, D. (2004). "Developing Awareness and Transforming Experience." Leeds
Metropolitan University. Cited in:
http://www.aiec.idp.com/pdf/Killick,%20David.pdf
Knoppen, D. And Saris, W. (2009). Do we have to combine Values in the Schwartz' Human Values…...
mlaREFERENCES
Hodgetts, R., et.al. (2005). International Management: Culture, Strategy and Behavior. New York: McGraw Hill.
Hofstede, G. (2001). Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Thousand Oaks, CA: Sage Publications.
House, et.al., (1998). Cultural Influences on Leadership and Organizations. Project Globe. Retrieved from: http://www.thunderbird.edu/wwwfiles/sites/globe/pdf/process.pdf
Killick, D. (2004). "Developing Awareness and Transforming Experience." Leeds
Communication plays a vital role in human interaction. Unfortunately, communication is not always as adept as it should be between people. This fact is usually exacerbated when people from disparate cultures are attempting to communicate with one another, particularly when they are not as well informed about one another's culture as they could be (Barna, 68). As a result, there are a number of negative occurrences that people may experience due to complications in intercultural communication. Laay Barna's essay, "Intercultural Communication Stumbling Blocks" addresses several points that may cause difficulty with communication between people of different cultures. Many of these issues are characterized by assumptions and a degree of ignorance on the part of one or both people that result in a decidedly narrow perspective on their parts.
One of the many valid points that Barna raises regarding obstructions between an easy facilitation of cultural communication is the presence and…...
mlaReferences
Barna, L. "Intercultural Communication Stumbling Blocks."
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