Crisis Management at the United Nations
Though an admirable organization, the United Nations does not always function like a smoothly oiled machine. This is because of the organization's sheer size, but also of its many inefficiencies. However, if there is one department in which there should not be any kind of delay or misunderstanding, it is the department of communications. This department, because of the nature of the organization, is vital to effective communication not only between states, but also between the UN and its member states.

This paper will thus examine first the theory of communications planning models and then how they would function in the United Nations especially in a communication crisis aspect.

Communications planning models

Various individuals give theories on how to deal with crises. Yet every business is different.

Some guidelines, however, do help. First, one must start off by recognizing that no matter its capacity, every organization is vulnerable to…...

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Bernstein, J. (2011). The Ten Steps of Crisis Communications. Bernstein Crisis Management. Retrieved November 19, <   AND Ten Steps to a successful crisis management plan. (2011). Morebusiness.com. Retrieved November 19, <  http://www.morebusiness.com/crisis-management >.http://www.bernsteincrisismanagement.com/docs/the_10_steps_of_crisis_communications.html >

The United Nations History. (2011). UN.org. Retrieved November 19, .

Lukaszewski, J. (1998). Even dimensions of crisis communication management. Ragan's Communications Journal. Retrieved November 19, .

The authors noted that experience played a factor in the results of the simulation, yet during a crisis experience alone cannot be relied upon to restabilize the situation.
Roux-Dufort's thoughts on crisis management are particularly prescient for organizations, but may not be applicable in specific micro-level contexts (such as with Moorthy's surgeons). hat the literature highlights is that the divide in thought and perspective that was identified by Pearson and Clair in 1998 still exists. Some of the literature is focused on macro-level solutions; some on the micro-level. Some of the literature is focused on prevention as the key to effective crisis management while some of the literature is focused mainly on the restoration of control and order as the defining actions of effective crisis management. Roux-Dufort is correct, certainly, that as long as the study of crisis management lacks focus it will also fail to result in innovative, practical…...

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Works Cited:

Pearson, C. & Mitroff, I. (1993). From crisis prone to crisis prepared: A framework for crisis management. The Executive. Vol. 7 (1) 48-59.

Pearson, C. & Clair, J. (1998). Reframing crisis management. The Academy of Management Review. Vol. 23 (1) 59-76.

Farazmand, a. (2007). Learning from the Katrina crisis: A global and international perspective with implications for future crisis management. Public Administration Review. Vol. 67 (1) 149-159.

Reddy, M., Paul, S., Abraham, J., McNeese, M., DeFitch, C. & Yen, J. (2009). Challenges to effective crisis management: Using information and communication tech nologies to coordinate emergency medical services and emergency department teams. International Journal of Medical Informatics. Vol. 78 (4) 259-269.

Crisis Management
Uncertainty in regards to individual activities within a large student population is always a cause for concern. It is difficult to govern or even deter the questionable activities of a predominately young student population. This problem is exacerbated due to the rebellious nature of young students in regards to politics, social interactions, student programing and more. Public news often comes from universities with questionable activities such as fraternity hazing, supporting controversial leaders, and more. This behavior is what makes a university campus and atmosphere so unique relative to other educational venues. The university can foster these activities while being sensitive to others personal beliefs. The Vice President of Student Affairs is needed to foster this development while keeping the campus safe to express various beliefs. However, in some instances, activities can cause harm and damage to others. Such is the case with the resident hall fire. These unforeseen circumstances…...

Crisis Management
Bomb Threat

The most important step in the crisis management is gathering situational information. Decisions and responses should be based on the information at hand, evaluated on a situation-by-situation basis. If the bomb threat occurs in a school, it must be taken seriously. However, "many school bomb threats have been made by students seeking to disrupt the school day and to get out of school," (National School Safety and Security Services," 2013). Therefore, evacuations are not necessarily warranted or desirable.

An immediate visual search of the area is warranted, to determine whether or not the threat is to be taken seriously. Ideally, personnel familiar with the building will perform a visual scan because they will know if suspicious objects are seen. If a suspicious object has been detected, then an evacuation will be advisable. Effective crisis management demands a smooth evacuation procedure, with pre-designed protocols that all employees are familiar with…...

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References

Department of Homeland Security (2013). Bomb threat call procedures. Retrieved online:  http://emilms.fema.gov/is906/assets/ocso-bomb_threat_samepage-brochure.pdf 

Miller, L. (2006). Practical Police Psychology. Charles C. Thomas.

National School Safety and Security Services (2013). School bomb threats and bombs. Retrieved online:  http://www.schoolsecurity.org/trends/school-bombs.html 

Wisconsin Department of Justice (2007). Crisis Management. Retrieved online: http://naminc.org/nn/blet/wisc-training-guide.pdf

Crisis Management Plan:
Moray Enterprises has accepted a proposal and chosen Baderman Island esort as the location for its annual conference. Before the organization signs any contracts, it wants to evaluate Baderman Island esort's crisis management plan concerning natural disasters. Moray Enterprises is requesting for the crisis management plan because it wants to ensure the safety of its workers since the conference will be held at the resort during peak hurricane season. Generally, a crisis management plan is an important document for businesses, especially establishments in the hospitality industry. This is primarily because these establishments are vulnerable to crises such as natural disasters and global terrorism.

A crisis management plan is developed to create a coordinated and effective approach towards a crisis situation through the use of maximum resources and trained personnel in order to enhance the operations of the business ("Crisis Management Plan," 2009). The main principles for Baderman's crisis management…...

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References:

"Crisis Management Plan." (2009). International Loss Prevention Guide to Crisis Management.

Retrieved February 22, 2014, from  http://loyaltylobby.com/wp-content/uploads/2013/10/crisis-management-plan-marriott-2009.pdf 

"Managing Risk in Hotels." (2009). Inter-Continental Hotels Groups. Retrieved February 22,

2014, from  http://www.ihgplc.com/files/reports/ar2009/managing-risks-in-hotels.html

The recent proliferation of such incidents stained My Space's image.
While the largest part of communication taking place through My Space is usually harmless, the incidents alarmed parents and thus created negative publicity.

My Space responded fast with a plan of imposing harsher safety measures in order to provide protection to its users from stalkers and sexual predators. The campaign offers not only online protection, but also education to parents and teens about the dangers of communicating on the internet with strangers and revealing their contact information as well as instructing parents on how to block search terms predators could use in order to locate a child.

This is another example of a well managed P crisis, where the company admitted the incidents and responded by creating a strategy to prevent such incidents from happening again. The campaign effectively eased the anxiety of nervous users and parents of youngsters using My Space…...

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References:

Hubbard, Michael (2006), History Lesson Part II: Diet Pepsi. Retrieved on April 25, 2008 from Crisis Public Relations Blog,  http://crisispublicrelations.blogspot.com/2006_03_01_archive.html 

Sterling, Greg (2006), MySpace, PR Nightmare in the Making. Retrieved on April 25, 2008 from Search Engine Journal,  http://www.searchenginejournal.com/myspace-pr-nightmare-in-the-making/2969/ 

Wilcox, Dennis. (2006), Public Relations: Strategies and Tactics, Boston, MA. 8th Edition.

In a context in which alternative sources of energy are better developed and an infrastructure is accessible to the populations across the globe in an efficient manner, fossil using companies would be better punished for their mistakes. Today however, as these organizations remain strong and virtually without any real competition, dramatic impacts are not observable.

In spite of this situation however, BP did encounter some negative impacts as a result of its poor management of the spill of April 2010. A first of these impacts is obvious at the level of the American population. The spill occurred in the Gulf of Mexico, near the populated coast of Louisiana, creating a sense of danger and discomfort for the population in the area. Also, at a national level, tension occurred as the American people came to blame the English company for the environmental disaster. In other words, the reputation of the BP Group…...

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References:

Biello, D.., 2011, One year after BP oil spill, at least 1.1 million barrels still missing, Scientific American,   last accessed on August 2, 2011http://www.scientificamerican.com/article.cfm?id=one-year-after-bp-oil-spill-millions-of-barrels-oil-missing 

Jarboe, G., 2010, Online reputation management case studies: BP oil spill, Toyota recall and Goldman Sachs fraud charges, Search Engine Watch,   last accessed on August 2, 2011http://searchenginewatch.com/article/2050808/Online-Reputation-Management-Case-Studies-BP-Oil-Spill-Toyota-Recall-and-Goldman-Sachs-Fraud-Charges 

Kennedy, S., 2011, BP settles with Mitsui arm over Macondo spill, Market Watch,   last accessed on August 2, 2011http://www.marketwatch.com/story/bp-settles-with-moex-over-macondo-spill-2011-05-20 

Kinver, M., 2011, BP oil spill: the environmental impact one year on, BBC News,   last accessed on August 2, 2011http://www.bbc.co.uk/news/science-environment-13123036 

Crisis Management and Public Relations Strategies
Individual Portfolio:

Case Studies on Louis Vuitton, Miley Cyrus and PETA

Louis Vuitton (Fashion rand)

The primary source of Louis Vuitton's success was the emergence of consumers with a desire in luxury, especially in emerging markets. However, the firm has made some decisions, which has seen consumers provide negative feedback. For instance, the company has introduced bags, which have logos. The logos have become the brands most visible symbol, and people have termed such a move as uncreative. Apparently, consumers termed the firm as a luxury brand; however, the company has been selling its bags to a mass-market. This has raised concern on the "luxury" aspect of the firm, and in response, Louis Vuitton increased the prices of its bags (Mull, 2013).

Louis Vuitton's bags

The firm has many competitors, and its move to increase prices made some of its consumers opt for other brands. Owing to this, the company…...

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Bibliography

Borodzicz, E.P. (2005). Risk, Crisis and Security Management.Chichester: John Wileys.

Cushing, T. (2013).PETA Goes after Assassin's Creed for Its Depiction Of Whaling; Ubisoft

Responds With A Heaping Dose Of Sarcasm.Techdirt.com [Online]   (accessed February 2014)http://www.techdirt.com/articles/20130306/16443022231/peta-goes-after-assassins-creed-its-depiction-whaling-ubisoft-responds-with-heaping-dose-sarcasm.shtml 

Daily Mail. (2013). 'Louis Vuitton's prices are just too extreme': Kanye West takes a stand against the famous French fashion brand. Dailymail.co.uk [Online]   (accessed February 22, 2014)http://www.dailymail.co.uk/femail/article-2478595/Kanye-West-Louis-Vuittons-prices-just-extreme.html 

Crisis Management
This is a hostage situation, because Bradley is holding Susan, her professor, and nine other students in a room. Bradley has weapons and is in a distraught emotional state, refusing to let any of the hostages leave. "In most hostage incidents, the explicit threat is to the hostage's life. It is not the loss of property, status, or belonging to a community that is at stake. Life itself is at stake" (McMains & Mullins, 2010, p.12). Therefore, this qualifies as a hostage situation. However, it is a specialized type of hostage scenario in that one of the hostages, Susan, is Bradley's wife. In a true hostage scenario, the "hostage has no value to the hostage taker as a person" (McMains & Mullins, 2010, p.13). In a family-violence hostage scenario, the hostage has value to the hostage taker as a person. The other nine students and the professor do not…...

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References

McMains, M.J. & Mullins, W.C. (2010). Crisis negotiations (4th ed). New Providence, NJ:

LexisNexis/Anderson.

Texas Association of Police Explorers. (Unk). Hostage negotiation. Retrieved September 19,

2013 from Wise County, Texas website:  http://www.co.wise.tx.us/constable/Downloads/Hostage%20Negotiation.pdf

Crisis Management on 911
Summary of the Case

The real-time response to the terrorist attacks on 9/11 was chaotic. There were multiple problems concerning issues such as communication flows, equipment, and chains of authority. Key agencies such as the FAA were not brought into the meetings quickly enough. Key pieces of information were known to some players, but were not transmitted to all key players effectively. The NMCC and the hite House did not appear to be working together to coordinate a response. In general, the response was not organized, and this resulted in a slower and less effective response.

There were several specific errors that weakened the response. The first airplane was misidentified as a twin-engine plane, leading to speculation that the first crash was an accident. The NMCC did not discuss the scrambling of jets even after it knew that the first plane had been hijacked. The wrong officials were on…...

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Works Cited:

Confort, L. (2007). Crisis management in hindsight: Cognition, communication, coordination and control. Public Administration Review. December 2007 special issue, 189-197.

Militello, L., Patterson, E., Bowman, L. & Wears, R. (2007). Information flow during crisis management: Challenges to coordination in the emergency operations center. Cognition, Technology & Work. Vol. 9 (1) 25-31.

Crisis Management Ethics
Effectiveness of Emergency Management and Readiness of Trauma:

An issue of primary importance when conducting field work such as is proposed here is the protection of both the privacy and security of those being observed. This is true for both emergency management professionals and for those who may be served in the context of an emergency during the time of our observation. Thus, it is of primary ethical importance that research be conducted with the anonymity of participants properly maintained. The onus to ensure this will fall upon researchers. This is especially important because the head of each trauma unit will be the first point of contact. Given this individual's role in the hierarchy of each facility, it is essential that assurances are made to respondents that their identities will not be associated with specific data sets outside the circle or researchers. Those the head of each trauma unit…...

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Works Cited:

Institutional Review Board (IRB). (2009). What is 'Exempt' Research? Towson

University.

Crisis Management
Members of the press and media

As you have probably heard, a matter of high concern for our school and community has been brought about by something that happened in our school this week. Our school has been involved in an incident concerning one of our 8th grade students. During a math class, being high on drugs, he pulled a gun on his math teacher, Mr. Smith. Fortunately for those concerned and for all of us, Mr. Smith, an ex-cop, was able to quickly retrieve the gun from the student and could thus discover that, however, the gun was not actually loaded. The student, being under the influence of drugs, meant to do a prank on his teacher. However, this kind of behavior, including the consumption of drugs and other substances, is not and will not be tolerated by our school. Dr. Maria Flores, our school's principal, immediately sent the…...

Crisis Management
Dilemmas of Crisis Management

Crisis management and Incident Command System (ICS):

New Orleans' Hurricane Katrina and the SAS (Severe Acute espirator Syndrome) outbreak in Toronto

Hurricane Katrina was a natural, weather-related disaster; SAS (Severe Acute espirator Syndrome) was an unexpected disease outbreak. Both presented logistical and biological challenges that challenged the existing disaster mitigation policies of the cities of New Orleans and Toronto respectively. While hindsight is always 20/20, according to the cliche, arguably both cities could have been much better prepared for the disasters which they suffered. New Orleans was notoriously flood-prone and had endured the challenges of poorly-coordinated disaster responses in the past; Toronto's public health system did not engage in effective disease mitigation efforts when confronted with a new pathogen.

Arguably, the extent to which Hurricane Katrina caused damage to the city of New Orleans was somewhat predictable, given the nature of its location. The city, however, although it did…...

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References

Garnett, J. & Kouzmin, A. (2007). Communicating through Katrina: Competing and complementary conceptual lenses on crisis communication. Public Administration Review, 171-188.

Scott, E. (2006). Hurricane Katrina Preparing for the 'Big One' in New Orleans. Kennedy School of Government.

Varley, P. (2005). Emergency response system under duress: The public health fight to contain

SARS in Toronto. Kennedy School of Government.

Conflict Crisis Management
Conflict and Crisis Management

Conflict and crisis management is classified into a three tier classification system. hat benefit does this classification have with respect to productive and practical activities? hy do you think a pyramid was used to illustrate the tiered system (why is Tier I on top, Tier II in the middle, and Tier III on the bottom)?

The benefit of using a tiered system to provide visualizations for conflict and crisis management is that the pyramid sums up the probabilities of conflicts and crisis fairly well; although in reality the pyramid would be incredibly elongated. However, tier III which would represent the most common hazards can be found almost anywhere. In the presence of these hazards people should focus on prevention and planning. The next tier, tier II, is composed of emergency situations. This situations call for a more serious response. These are events that only constitute a…...

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Works Cited

FEMA. (N.d.). Introduction to Emergency Management. Retrieved from FEMA: training.fema.gov/.../Chapter%201%20-%20Intro%20to%20EM.doc

Upper Valley. (N.d.). Emergency Management. Retrieved from Planning Commission:  http://www.uvlsrpc.org/projects/emergency-management/

e. physical layout, security procedures and vulnerabilities), in most cases, a non-employee is not. In principle, many of the standard procedures in work environments with established security at access points are already effective at vetting strangers, either via requiring real-time confirmation at remote (i.e. lobby) access points or via manually activated intercoms or digital displays.
However, with respect to potential violence perpetrated by family members of employees, many standard security systems are ineffective without specific personnel training addressing the risk. For example, security training for employees should address the fact that employees responsible for granting physical access to non-employees - typically, the reception staff - must remember that they are probably not going to be privy to very much information about the private lives and relationships of all of their co- workers.

ecognizing spouses of co-workers, for instance, is simply not a valid reason to grant access. At the very least, standard…...

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References

Larsen, R.J. (2007) Our Own Worst Enemy: Asking the Right Questions About Security to Protect You, Your Family, and America. New York: Grand Central Publishing

Schmalleger, F. (2001) Criminal Justice Today: An Introductory Text for the 21st Century. New Jersey: Prentice Hall

Crisis management refers to many things, but in a business context it specifically refers to how a firm identifies threats to both the business and its stakeholders and how the organization deals with the threats.  Many large organizations have crisis management plans, but smaller businesses should have them as well, since it is entirely possible for small businesses to be impacted by crisis scenarios. The possible negative outcomes of these types of crisis range from a decline in revenue all the way to the total loss of the company.  This is of....

1. A case study on the impact of social media on consumer behavior
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3. Exploring the ethical implications of a controversial business decision in a case study
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5. Investigating the challenges faced by a startup company in a case study
6. Examining the role of leadership in organizational change through a case study
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Title: The Complex Issue of School Shootings: Examining Opposing Viewpoints

Introduction:

School shootings have become a prevalent and disturbing issue in our society, sparking intense debates and discussions among individuals, communities, and policymakers. This essay aims to present opposing viewpoints on this complex matter, exploring the arguments for and against various approaches to preventing and addressing school shootings.

Viewpoint 1: Stricter Gun Control and Mental Health Interventions

Advocates of stricter gun control measures argue that these policies can effectively reduce the number of school shootings by limiting access to firearms and ammunition. They emphasize the need for comprehensive background checks, waiting periods, and restrictions....

1. The Role of Communication in Crisis Management
2. The Importance of Preparing a Crisis Management Plan
3. Case Study: Successfully Managing a Crisis in a Business or Organization
4. Crisis Management in the Digital Age: How Social Media Impacts Response
5. Ethical Considerations in Crisis Management
6. The Psychological Impact of Crisis on Individuals and Organizations
7. Lessons Learned from Failed Crisis Management Strategies
8. Crisis Management in Healthcare: Addressing Pandemics and Natural Disasters
9. Crisis Management in Government: Balancing Transparency and Security
10. Crisis Management in Public Relations: Rebuilding Trust and Reputation after a Crisis.
11. Crisis Management in the....