Business Information Systems
Advantages Internet Electronic Commerce

The Internet has much to offer companies like FedEx and UPS. More and more businesses like FedEx and UPS are realizing the long-term advantages and benefits they stand to gain from engaging in electronic commerce. For one companies like these can handle scheduling, shipping and tracking all using the World Wide Web. E-commerce offers businesses several unique advantage, none the least of which is the ability to offer services to customers around the globe 24 hours every day of the week (Kundu, 679).

By setting up a website an organization like FedEx or UPS allows corporations to easily attract and sell customers while the customer need only order from the comfort of their home. Businesses can use the Internet to generate data regarding customer buying patterns, visits and other vital statistics that will provide valuable insight into their offerings and structure (Nash, 64). Market research is…...

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References:

Epstein, M.J. (2004). Implementing E-commerce strategies: A guide to corporate success after the dot.com bust. Westport: Praeger

Junnarkar, S. (2000 -- June). "FedEx slows down to move at Internet speed," CNET

News, 14, October 2005:  http://news.com.com/2102-1017-242612.html 

Jupitermedia. (2002-Jan). "Weaving magic with regular expressions: Tracking FedEx and UPS Packages online." Ecommerce-guide.com. 14, October 205: http://www.ecommerce-guide.com/solutions/customer_relations/article.php/959641

Business Information Systems
What is a Business Information System? A program involving a business information system would prepare the person who is studying the intricacies of the process to be able to oversee the efficient and proper manner in which to use computer hardware and software systems. The individual who has completed the training process in a business information system would be able to work as a computer programmer, or a computer operator, or a peripheral equipment operator, or a data processing analyst, or a systems analyst, or a software engineer, and also various other positions related to the course of study. (Business Information Systems)

The fact is that a business information system is today changing the internal operations and the management of procedures within an organization. Therefore, a business professional must be proficient in the fundamentals of the business information systems that are in use today, and also be well versed…...

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References

Ashley, William. C; Morrison, James. L. Anticipatory management, tools for better Decision Making. The Futurist, September/October 1997, 31(5), pp. 47-50. Retrieved From

  Accessed on 12 January, 2005http://horizon.unc.edu/courses/papers/AnticipatoryManagement.asp 

Brynjolfsson, Erik; Mendelson, Haim Information Systems and the Organization of Modern Enterprise. Journal of Organizational Computing, December, 1993. Retrieved From

  / Accessed on 12 January, 2005http://ccs.mit.edu/papers/CCSWP200 

In fact just the opposite is the case, with case studies indicating that employees hired at outsourcers for the more menial tasks lack the necessary educations and professional backgrounds to do them competently (ottman, Lacity, 2008). The paradox of outsourcing is the reputation the industry has for providing cost reduction strategies for menial or repetitive tasks, yet in reality doing those tasks poorly (Metters, 2008) yet having exceptional expertise in the most advanced technologies including software development and Sarbanes-Oxley auditing compliance (Can, Dogerlioglu, Sonmez, Yardimci, 2009). Outsourcing to save costs is a disaster waiting to happen from a cultural standpoint however (ottman, Lacity, 2008) and needs to be considered only as an additional aspect to a strategic direction to build out it over time and integrate it into the strategic business model of the company. Outsourcing's confusion and lack of productivity as a cost reduction strategy is directly linked…...

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References

Avery, a., Baradwaj, B., & Singer, D. (2008). An Examination of Hofstede's Cultural Factors in Explanation of Differences in Citibank International Retail Banking Web Sites. The Journal of Business and Economic Studies, 14(2), 73-90,117-118.

Can, N., Dogerlioglu, O., Sonmez, G., & Yardimci, M.. (2009). Comparison of it Outsourcing Firms & it Departments. The Business Review, Cambridge, 12(1), 267-274.

Geert Hofstede. (1998). Identifying organizational subcultures: An empirical approach. The Journal of Management Studies, 35(1), 1-12.

Richard Metters. (2008). A case study of national culture and offshoring services. International Journal of Operations & Production Management, 28(8), 727-747.

usiness Information System
Air Asia: usiness Information System

The airline industry throughout the world now has become a competitive business especially with the never-ending increase in aircraft fuel. Different airline companies are finding different ways of attracting customers via several marketing initiatives. In Malaysia, AirAsia, founded in the mid-1990s, offered no frills budget fares with the marketing theme "Every One Can Fly. (AirAsia 2011)" This Malaysian airline company has captured the market not only locally but also in the Asian region. The success the company has made was made possible not only through the low fares and excellent service but through the acquisition of additional aircrafts. Further, AirAsia has currently adopted information technologies strategically to integrate the operations and coordinate all the business and management functions (Wong Pui Man 2009). Amongst the business information systems implementation AirAsia engaged in, the company capitalized on developments in Transaction Processing System, Decision Support System, and…...

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Bibliography:

AirAsia 2011.

In short, automating customer service can significantly improve the overall customer experience and improve long-term profitability as a result.
Executive Management

The need for information that is strategic in scope, meaning its implications on the long-term performance of the company, is critical. The information needs of executives are significantly different from any other department in that they must be able to see across all functional areas yet also synthesize or process the information from a functional standpoint as well. Due to all of these factors, the need for an executive information system is critical, especially in those industries that have rapidly changing product lifecycles and razor-thin gross margins (eimann, Schilke, Thomas, 2010). There is also the need executives have to quickly determining cause-and-effect of their strategies. An executive information system needs to be capable of creating and reporting in real-time the implications of strategies with metrics and key performance indicators (KPIs)…...

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References

Andreas Andronikidis, Andreas C. Georgiou, Katerina Gotzamani, & Konstantina Kamvysi. (2009). The application of quality function deployment in service quality management. TQM Journal, 21(4), 319-333.

Terrance Casey. (2004). Automation, Self-Service, and Analytics: Improve the Customer Relationship. American Water Works Association. Journal, 96(8), 34. Retrieved August 15, 2010, from ABI/INFORM Trade & Industry. (Document ID: 691484961).

Chang, W., Park, J., & Chaiy, S. (2010). How does CRM technology transform into organizational performance? A mediating role of marketing capability. Journal of Business Research, 63(8), 849.

Reimann, M., Schilke, O., & Thomas, J.. (2010). Customer relationship management and firm performance: the mediating role of business strategy. Academy of Marketing Science. Journal, 38(3), 326.

Business Information Systems
Morae software: Who produces it? What is its purpose in terms of systems development? What are some examples of the type of information it captures? How could a company use this information?

TechSmith is a leading provider of screen capture and recording software who has successfully transition into a variety of products based in their core strengths in this area. Their Morae software suite is based on three components including the Morae ecorder, Morae emote Viewer and Morae Manager. The system as designed is well suited for usability analysis and testing yet could have more robust analytics functionality (Powell, 2005). This system captures how users interact with a Web page, specifically concentrating on how screen recording and capture methods can accelerate new product development. The company's flagship products include Snaglt and Camtasia products. Development teams would use this data to better manage the new product development process from a…...

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Reference

Powell, T. (2005). Morae: Usability testing for the masses. Network World, 22(5), 42-42.

Business-Information Systems
Business - Information Systems

Qualities that Jim should Possesses to be a Successful Project Manager

Essential skills are very critical to be successful in project management functions. To be a successful project manager, Jim must possess the following qualities:

First, Jim must possess interpersonal, technical and managerial skills, which would assist him to determine the size, scope as well as the project's resources requirements. Moreover, Jim must be able to design a project to meet customer's needs. Once an organization accepts a project, Jim must be able to deliver a project within budget and on time.

Jim must also possess leadership skills to initiate planning a well as executing and closing down a project. Understanding the project management process is very critical for the success of a project. Thus, Jim must possess management skills to manage activities, resources and other tasks in a project.

Communication skills are the additional qualities Jim must possess, Jim…...

Third, the information systems implications also need to concentrate on how to manage pricing and discounting across product groups and also across payment methods. This is an area where small businesses can gain significant competitive advantage and one that is consistently ignored or not undertaken at all. For the payment card strategies in small businesses to be profitable, information systems, specifically applications, need to be created and managed to ensure optimal pricing is defined for each product, and that gross margins are maximized regardless of the payment card used.

Fourth, information systems in small businesses need to take into account the synchronizing of all available distribution channels, creating a multi-channel management strategy that is integrated to the payment card processing system as well (Goldstucker, Moschis, Stanley, Thomas, 1986). Tracking transactions and margins by channel is one of the main metrics that small businesses use to evaluate their overall selling and marketing…...

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References

Kuo Lane Chen, Huei Lee, Bradley W. Mayer. (2001). The impact of security control on business-to-consumer electronic commerce. Human Systems Management, 20(2), 139-147. Retrieved April 4, 2008, from ABI/INFORM Global database. (Document ID: 81058919).

Goldstucker, Jac L., Moschis, George P., Stanley, Thomas J.. (1986). Possible Effects of Electronic Shopping on Restructuring of Distribution Channels. International Journal of Retailing, 1(1), 20. Retrieved April 4, 2008, from ABI/INFORM Global database. (Document ID: 7086604).

Mandell, L. (1990). The credit card industry: a history. Boston. Twayne Publishers.

Merlin Stone, Matt Hobbs, Mahnaz Khaleeli. (2002). Multichannel customer management: The benefits and challenges. Journal of Database Marketing, 10(1), 39-52. Retrieved April 11, 2008, from ABI/INFORM Global database. (Document ID: 214005721).

CBIS
CASE STUDY-Business INFOMATION SYSTEMS

Computerized Business information systems refer to set of integrated business applications that help organizations manage their inventory, financial and customer data in an efficient manner. These applications can vary from company to company but mostly focus on quick and easy access and exchange of information between concerned parties or departments. For example of the Finance departments wants to share last year financial record with research department, it would take a long time to email all files and therefore it is best to have a central system that can be accessed by all employees who have access permission. This helps in streamlining information and company data in a less time-consuming manner.

While large organizations can afford to have all kind of IT applications installed, small businesses usually have to make a conscious effort to keep cost down when choosing CBIS because they have allocated limited funds for IT section.…...

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References

Eileen Brill Wagner Small businesses leveraging technology The Business Journal

From a convenience aspect, as the hand held computers typically have smaller screens, shorter text messages would be the most convenient to read and interpret.
Color photograph - There are a variety of output devices that can produce acceptable quality color photographs. At the low end of the market there are color inkjet printers that rely on special papers and inks to product high quality photographic prints. At the higher end of the price continuum there are color laser printers and color thermal transfer printers capable of very high printing resolutions. From a convenience perspective, inkjet printers would be the best approach to getting a color photograph printed, as these printers produce high quality text and are relatively low in cost. When quality is the critical concern then a dye sublimation or thermal transfer printer would be the best solution.

Resume - the most convenient output of a resume would be…...

The basic objectives of Information Systems in the future will be to focus on the design, construction and use of internal software and computer systems so as to increase the company's output from their people and technology. The internet has allowed IS to refocus its attention to what they historically have done best. When IS was focused on the needs of external systems development, they more than often were less than ideal so they did not facilitate optimum system implementations. The internet has reduced the need to focus on external program implementation and therefore internal processes benefit.

In conclusion, this report aimed to come back with an answer to the question of why so many Enterprise esource Planning projects fail and to focus on how the Internet has provided an opportunity to have businesses focus on the development of their internal applications.

eferences

Koch, Christopher. "The ABC's of EP." CIO (2005): etrieved on…...

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References

Koch, Christopher. "The ABC's of ERP." CIO (2005): Retrieved on 18 March 2005, from  http://www.cio.com/research/erp/edit/erpbasics.html .

Ross, Jeanne w. And Weill, Peter, "Six it Decisions Your it People Should Not Make" Harvard Business Review, Nov 2002, vol. 80 issue 11, p84, 8p.

Bus Tech

For a product configuration system to be effective it must be able to submit orders directly into production while at the same time being able to determine what the Available-To-Promise (ATP) ship dates are (Mendelson, Parlakturk, 2008). Instead of just giving the standard four to six weeks I'd also integrate the product configuration systems to supply chain systems to ensure that accurate Available-To-Promise (ATP) dates (Gunasekaran, Ngai, 2009). I'd use this as a competitive differentiator to ensure that customers could be very well informed as to when their sofa or furniture was going to arrive. All of these systems would also be integrated to an analytics system so it would be possible to know what the status of orders and shipments were on a continual basis.
eferences

Gunasekaran, A., & Ngai, E.. (2009). Modeling and analysis of build-to-order supply chains. European Journal of Operational esearch, 195(2), 319.

Johansson, Johny K., & Nonaka,…...

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References

Gunasekaran, A., & Ngai, E.. (2009). Modeling and analysis of build-to-order supply chains. European Journal of Operational Research, 195(2), 319.

Johansson, Johny K., & Nonaka, Ikujiro. (1987, May). Market Research the Japanese Way. Harvard Business Review, 65(3), 16.

Kate Maddox. (2006, April). Microsoft research paves way for 'People Ready'. B to B, 91(4), 62.

Lorne McMillan & Brenda Ng. (2007). Ethnography within consumer research -- a critical case study of Consumer Film Festivals. International Journal of Market Research, 49(6), 707-714.

Brix can use NTP, but in our testing its active Verifiers employed small Code Division Multiple Access receivers, which receive timing signals similar to what is used for cellular telephony. Most vendors also support an option for satellite-based global positioning system (GPS) receivers" (22).
Conclusion

The research showed that Network Time Protocol is a longstanding Internet protocol that is used to ensure the accurate synchronization to the millisecond of computer clock times in a network of computers. The research also showed that in spite of its workhouse history, earlier versions of NTP are no longer adequate and improvements are in the works. hile NTP is widely used, some vendors have elected for alternative approaches that accomplish the same thing in a different manner, but even here, NTP was shown to be on the cutting edge by recognizing these constraints and taking steps to address them. In the final analysis, NTP is…...

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Works Cited

Battistelli, Vincent J., Edwin E. Mier and Alan R. Miner. (2003, March). "Monitoring the QOS Monitors: Vendors of QOS Measuring/monitoring Products View Network Performance from Very Different Perspectives. Their Goals Are the Same, but Are Their Results?" Business Communications Review 33(3):22.

Hommer, Michael B., Edwin E. Mier and Cheryl a. Molle. (2002, June). "WAN Watchers: Testing the Testers; More IP Traffic Is 'Disappearing' into the Carriers' Network Cloud. How Can You Tell What's Really Happening in the WAN?" Business Communications Review 32(6):40.

Mier, Edwin E. And Kenneth M. Percy. (2001, May). "Measuring SLA Compliance." Business Communications Review 31(5):34.

Mills, David L. (2007, January 20). "Network Time Protocol (NTP) -- General Overview." Network Time Protocol Project. [Online]. Available:  http://www.eecis.udel.edu/~mills/database/brief/overview/overview.ppt .

In other words, as coding begins, testing begins and continues as a parallel process to the coding activity. Even when the installation process has begun, testing should continue.
Installation is the process of actually replacing the current system or programs with the new system or programs. Thus, coding, testing, and installation processes create several deliverables that can be used as signoff points for management. The testing and implementation process should allow for back out points where new direction or error and bug elimination can occur. The deliverables are fail safes in a sense because a next task should not be started until a previous task has been given the okay by management. This process therefore puts a system of checks and balances in place.

Documentation and Training

Most people think that coding and testing are the only crucial aspects of implementation. Ironically, one of the more critical things to accomplish in the…...

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References

Canberra. (n.d.). System Implementation. Retrieved on January 27, 2005, at http://www.ise.canberra.edu.au/u8310/l17.htm

Grabski, Severin V. (2002). International Lumberyards, Inc.: An Information System Consulting Case. Journal of Information Systems, 9/22.

Knight, Ph.D., Linda V. (2001, November 1). System Development Methodologies for Web Enabled E-Business: A Customization Paradigm. Retrieved January 16, 2005, at http://www.kellen.net/SysDev.htm

Peacock, Eileen (2004). Accounting for the development costs of internal-use software. Journal of Information Systems, 3/22.

secondary research business information systems- * history business information systems impact mobile technology *
Business information systems

The modern day society evolves at the fastest rate known so far to humanity. And the trend setter for this rapid change is represented by technology. Innovations are present in all aspects of the daily operations, from the preparation of meals and the spending of the leisure time to the completion of the professional tasks.

Within the business community, technology has been adopted as a source of operational efficiencies. Technology allows economic agents to conduct research at superior levels, to process and store data, but also to provide support for manufacturing, marketing or managerial operations.

The technologies used by economic agents can generically be divided into two categories -- hardware and software. The hardware components include the computers, the machines, the peripheics or any other tangible devices. The software components include the applications used by the computers…...

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References:

Curtis, G., Cobham, D., 2008, Business information systems: analysis, design and practice, 6th edition, Pearson Education, ISBN 0273713825

Hon, A., 2011, New technology: one day, everyone will have a magic tablet, The Telegraph,   last accessed on October 28, 2011http://www.telegraph.co.uk/technology/technology-topics/8799481/New-technology-One-day-everyone-will-have-a-magic-tablet.html 

Mohelska, H., Mobile technologies and their use in a company, WSEAS, last accessed on October 28, 2011http://www.wseas.us/e-library/conferences/2010/Tunisia/AEBD/AEBD-23.pdf

2011, Information system, PC Magazine,   last accessed on October 28, 2011http://www.pcmag.com/encyclopedia_term/0,2542,t=business+information+system&i=44963,00.asp#fbid=aEvSu1daRi_