Outsourcing has shown that the quality of work does not diminish even if someone who lives at the side of the world does the work. This situation is largely dependent on the amount and quality of investment in enriching human capital in the developing world, i.e. through a more relevant curriculum, which matches the needs of the labor market. Off shoring, on the hand, works differently. Friedman noted that off

Friedman considers insourcing to be flattener number eight, because it allows small companies to compete like major supply-chain companies. Insourcing refers to hiring another company to handle a company's supply chain. UPS is the major supplier for insourcing services in the United States. Friedman believes that insourcing flattens in three ways: by letting little companies compete in the global market; by dissolving barriers between companies; and by standardizing business

Yet Mr. Friedman does not go to this depth of analysis and relies instead of lengthy, conversational passages in the book that could be trimmed and made more potent, relevant and valuable. The concept Mr. Friedman discusses of the Untouchables is altogether too elitist as well, and this chapter of the book is an illusion; there is no job safe in a globalized world. Only those willing to compete

World is Flat" is taken from a metaphorical point-of-view to highlight the development and advancement of technology in the world. The author, Thomas Friedman, asserts that the world has become flatter because technology together with other factors has turned the world into a smaller place. The author describes the manner in which technology has made the world become more competitive and elucidates what is necessary to compete in this

Flat (2006), Thomas Friedman describes the new global capitalist economy and how it has affected the United States, as well as the type of skills and education that will be most in demand in the 21st Century. Even white-collar workers, managers and engineers have been doing poorly because of globalization, while unskilled and semiskilled blue-collar workers have been devastated. Construction and manufacturing workers with only a high school education

Similarly, Chapter Eight, "This Is Not a Test," is a must read for every CEO, manager and government official. In this chapter, Friedman has highlighted that "lifetime employment is a form of fat that a flat world simply cannot sustain any longer" (p. 284) (Jones, 2005). He argued for a policy of "lifetime employability," which is a kind of social agreement between government and business and the people that, in