LITERATURE REVIEW
Literature Review Chapter: Workplace Violence, Safety, and Awareness
Introduction of the Literature Topic
Workplace violence occurs when the threat of the safety of the employees exists. It can be various types such as verbal abuse, physical threats, or job-related threats (Occupational Safety and Health Administration, 2002). It is reported that almost 2 million U.S. workers face workplace violence in any form each year. There is an increased risk for some employees such as those who deliver goods, those who have to work alone, especially during late night or are at jobs in crime areas. A high need for safety education to the workers and the employers is detected so that the workplace could be made secure. Even if there is still any prevalence of this issue, there should be remedial procedures and best practices to ensure an accurate investigation.
Focus and Purpose of the Paper
The Purpose of Literature Review
This paper aims to provide a comprehensive literature review about workplace violence, safety, and its awareness. The understanding of existing explorations would give a clear insight into the selected topic. The previous research is an indication that the relevant studies have been carried out to study the particular area by well-known methods and calculation scales that provide authentic results. Therefore, it is intended that building of knowledge through the conduction of literature review is done for the highlighted topic.
Search Strategy and Criteria for Inclusion
The information was primarily searched on the Wilmington University Library database. The articles that were searched were peer-reviewed and scholarly articles about workplace violence, safety, and awareness. The keywords used for this search were workplace violence and workplace safety. Other websites explored for this purpose included Google Scholar, SHRM.org, Manager Skills.org, and OSHA.org. The inclusion criteria were peer review and scholarly articles, the articles that discussed workplace violence and safety only, and those who were not older than 1998.
Organization of Literature Review
The literature review is organized in topical and chronological order. The issues pervasiveness is discussed with relevance to the articles dates, proceeding with its safety and awareness. The main issue would be elucidated, and its preventive measures would be reflected through secondary research of scholarly articles. Also, the significance of awareness about workplace violence would be particularized to be evaded in the future.
Literature Review
Workplace Violence
The workplace is now considered a battleground for violence since people from different backgrounds come to a single pace where conflicts are inevitable. Chenier (1998) indicated that the perpetrator of the violence is mostly unknown in the workplaces since daily exposure to violence has become common. It could be in the form of harassment and hostility from fellow employees or even the top management. The issue has taken a serious position in the employees safety and health hazards in a working space. The most common areas of violence that OSHA has mentioned, particularly in healthcare and social services, are psychiatric facilities, emergency departments, pharmacies, community care facilities, drug abuse treatment departments, etc.
Further, the employers have mostly denied that any such problem exists, which is the most common cause of this issue still being unresolved completely. A few decades ago, data from The Center for Disease Control and Prevention Statistics showed that 760 on-the-job murders were counted for 1980 (Paul & Townsend, 1998). It has been frequently regarded as the primary reason for work-related stressors for the majority of employees. However, this research cited some of the distinct characteristics of perpetrators of workplace violence entailing a male aging 25 to 50 years, has been working in the firm for some time, has a background of violence, adopts an insensitive behavior towards people and matters, is a...
…It is not widely accepted that workplace violence could ever be experienced by anyone since the safest places are home and workplace (Safety Focus, 2015). Employers and higher management should be watchful about changes in employees behavior and personality, likely to be due to financial problems, decreasing productivity, working habits, excessive laziness, and frequent absenteeism. Proactive steps for such risky indication should include conducting a gap analysis, training sessions for all employees, and conducting a threat assessment for susceptibilities.The same preventive measures for increased awareness about workplace violence have been suggested by Nielson (2019), suitable for application in todays modern corporate culture. Prevention is the first and foremost step for assessing the organizational culture. Taking feedback from the employees and taking references, using the firm policies as a weapon for protection and training are key features for responsiveness.
Summary
A thorough literature review about workplace violence, safety, and awareness revealed that for the workforce to be satisfied from their jobs, be highly predictive and show less absenteeism, it is vital to keep on the lookout for workplace violence. It is majorly learned that despite no wide acceptance that workplaces could be dangerous, it is becoming more imperative than before. Top management considers it a serious concern, especially in modern times where globalization and diversification are inescapable. The common points from the literature review are characteristics of the perpetrator, his intent to inflict harm on the victim, prevalence of domestic violence and its appearance in the workplaces, supervisors role in taking action against the misconduct, making working places safe by integration of employee assistance programs, and training of employees and the employers regarding workplace violence. A slight conflicting aspect in the literature review was noticed that listed wide negligence of workplace violence whereas the employees perception about their workplace was the opposite; they considered…
References
Andersen, L.P.S/, Hogh, A., Gadegaard, C. & Biering, K. (2019). Employees exposed to work-related threats and violence in human services sectors: Are any employee members particularly exposed to violence and threats, and what role do supervisors play? Work, 63, 99-111. DOI:10.3233/WOR-192911Bruce, M.D. & Nowlin, W.A. (2011). Workplace violence: Awareness, prevention, and response. Public Personnel Management, 40(4), 293-308.
Chenier, E. (1998). The workplace: A battleground for violence. Public Personnel Management, 27(4), 557-568.
DelBel, J.C. (2003). De-escalating workplace aggression. Nursing Management, 34(9), 31-34. DOI: 10.1097/00006247-200309000-00012.
Jenkins, E.L., Fisher, B.S. & Hartley, D. (2012). Safe and secure at work? Findings from the 2002 workplace risk supplement. Work, 42, 57-66. DOI 10.3233/WOR-2012-1329Manager Skills. (n.a.) How to handle violence in the workplace. Retrieved from https://www.managerskills.org/hr/handle-violence-workplace/
Maurer, R. (n.a.). When domestic violence comes to work. SHRM. Retrieved from https://www.shrm.org/ResourcesAndTools/hr-topics/risk-management/Pages/Domestic-Violence-Workplace-NFL-Ray-Rice.aspx
Neilson, S. (2019). Eye on Safety: Workplace violence awareness. Retrieved from https://www.supplyht.com/articles/102100-eye-on-safety-workplace-violence-awareness
Occupational Safety and Health Administration. (2002). OSHA fact sheet. Retrieved from https://www.osha.gov/archive/NewInit/WorkplaceViolence/Subject_toc/Fact.html
Paul, R.J. & Townsend, J.B. (1998). Violence in the workplace- A review with recommendations. Employee Responsibilities and Rights Journal, 11(1), 1-14.
Safety Focus. (2015, December 15). Addressing workplace violence: Taking proactive steps. Retrieved from https://safetyfocus.assp.org/blog/addressing-workplace-violence/
Selden, M.P. & Downey, R.G. (2012). Workplace hostility: Defining and measuring the occurrence of hostility in the workforce. Work, 42, 93-105. DOI 10.3233/WOR-2012-1332Tenley, C., Bergmar, N.M. & Moore, M. (2019). Facing workplace violence and best practices for prevention. Employee Relations Law Journal, 45(3), 62-66.
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