He can be articulate, but often complains about managerial policy, and I do not want to seem to be condoning backbiting. It is also difficult to be enthusiastic about a task, when someone is constantly complaining.
Select at least three strategies to enhance your relationships with these three people for a more productive workplace environment
Regarding my boss that plays favorites, the best strategy is to simply 'stick with the facts.' Instead of focusing on personalities, I should try to make my conversations with this boss issue-based, and try to win points based upon the issues. If the bosses' directions are unclear, I must demand clarification, and if she is impatient, I will try to frame this as a positive, saying that it is because of my desire to do a good job that I am asking for clarification.
Regarding my 'over-sharing' colleague, allowing her to vent occasionally may be necessary, but I must do it in a controlled manner. After she 'blows off steam' I must stress how busy I am and the fact that I need to get back to work, as well as to stress what she needs to do, when my work is contingent upon her efforts.
Finally, with my negative colleague, I must be very careful not to feed his negativity. Sometimes, failing to agree with a person without actively arguing with him can be a powerful technique. Saying simply, "I don't think it is so bad," and then returning to the task at hand is essential
Recommend at least three conflict resolution techniques to be used in future situations with these three people.
Technique 1: Give feedback
When dealing with my difficult boss, giving feedback about the information she is disseminating may be helpful when I feel that she is unclear. This may help her to focus and to be less emotional. Giving feedback is also a way to make...
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