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Workplace Dispute And Resolution Term Paper

¶ … marketplace, employers recognize that success requires attracting a talented workforce. Talent comes from all sources. Doing more than simply accommodating changing demographics, successful organizations have come to value the contributions that people from differing backgrounds bring to the workplace. To recruit and maintain a diverse workforce, an employer must have a plan for creating a work environment that makes all of its employees feel welcome." In corporate settings, demographics of the organization play a large part in the workings of that organization.

Large corporate settings by and large indicate hierarchies and bureaucracy and, in many cases, people within the organization can feel that their diverse viewpoints, needs and backgrounds are stifled or simply not heard.

Also, problems of stereotyping, sexism, racism, and lack of upward mobility are problems that affect many members of a diverse workforce.

These problems often breed inefficiency in the workplace and at times, workplace conflict.

In particular, in many cases, masculine and feminine stereotypes are part of particular roles and occupations within a corporate setting.

Fortunately, most employers have begun to recognize the need to address this new face of the workplace. In addition to making strides to diversify the workplace, they have also found ways to ameliorate workplace disputes caused by the new diversity in the workplace. As Stephen Robbins points out in his book Organization Behavior, "workplace diversity has become an important issue in management."

He goes on to explain:

A quick look at a few of the dramatic changes in organizations supports this claim. For instance,... there are more women and minoorities in the workplace, and global competition is forcing managers to become more flexible and deal with paid chanmge and innovation."
Managers must learn how to deal with diversity by managing team conflict. The requirements for managing team conflict are Willingness to listen and to focus on the problem, rather than on the person

Willingness to define the problem

Willingness to allow some anger and hostility to surface during the discussion

Willingness to commit to decisions

Willingness to accept that one might be a part of the problem and willingness to try to change behavior.

Women in the workplace affect their workplace in different ways than men and managers must deal with the conflicts that result from such diversity in the workplace.

Accordingly, many women with children work for corporations that have installed on-site child care facilities.

These facilities allow women to work at the office with the peace of mind that their children are being cared for during the day in their own workplace. Women can then even visit their children during the day.

Second, technological innovations have allowed corporations to provide for telecommuting for caretakers, so that they may work from home part of the workweek.

Both of these changes are relatively new in the corporate…

Sources used in this document:
Managing Team Conflict." December 21, 2002. http://www.eng.uttyl.edu/usr/tcrippen/home/MENG4214/Team_Conflict.html

Team Building Workshop" December 22, 2002. http://nadabs.tripod.com/team/conflict1.html.

Diversity Initiatives for the Workplace, http://www.webster.edu/sa/APATemplate/Webster%20University%20APA.doc..
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