He is required to possess the physical and intellectual qualities to attain the required output. However, it was up to the management to make it sure that the right people were chosen and trained. This forms the foundation for the quality circles.
Operatives congregate to deliberate on work related difficulties, prove into the reasons and solutions and take appropriate action. However, for this to work effectively, the involved operatives must be trained. Third one is to bring together the science of work and scientifically chosen and skilled personnel. The students are to visualize an anticipation of MacGregor here. What Taylor was actually, anxious to eliminate was the managerial mental block. Management, he discovered opposed his philosophy due to the fact that they visualize higher hourly rates of pay. What they did not visualize was the potential for much higher productivity. Fourth one is the persistent and intimate co-operation of management and men. Under this concept, R.C. Townsend always had a reference to the battle of Dienbienphu, where the French were defeated by an army where the colonels progressed with their men and lived with their men under the same conditions. He is quite well-known for three things. (the relevance of traditional management theories to the 21st Century)
Fayol contrary to this had recommended three organizational attributes. First, he recommended the six functional groups. Fayol recommended that all functions can be tuned to perform six basic functions. Those can be grouped as "Technical-production, manufacture, adaptation; Commercial- buying, selling, exchange; Financial - search for optimum use of capital; Security - protection of property and personnel; Accounting - stocktaking, balance sheets, costs, statistics - bean counting; Managerial activities - planning, organization, command, co-ordination and control." (the relevance of traditional management theories to the 21st Century) Secondly, he recommended the managerial factors. This was a reaction to the question as to what the management is. He indicated five elements such as Prevoyance- analyzing the future and chalking out of a plan of action- the factor of approach; to organize- construct the structure, both material and human, of the undertaking; to command- continuance of the functioning among the personnel; to co-ordinate - binding together, uniting and integrating all functions and efforts; to control - visualizing that everything stems in line with the established rule and expressed command. Out of this emerged the third contribution of Fayol, his 14 tenets.
However, he could admit that they were his rules, devised out of his own experience and did not essentially have general application or even longer continuance. (a) Division of work - the stress was on specific area for greater efficiency. This has been substituted by high levels of multi-skilling. (B) Authority - the power to endorse instructions. This must be in line with the liability for the consequences. There was no scope for vacillation in the Fayols environment and the approach of Lord Hurcombe depicting, 'we shall be criticized if'. This was the backdrop to Sir Michael Edwards widely accepted 'right to manage'. - Discipline - employees will only adhere to the instructions if management entails good leadership. (D) Unity of command - This concept is presently about 2000 years old. The old proverb is 'No man can be the slave of two masters'. As a result of its original legacy the tenets of Fayol one boss and no contradictory lines of command has discovered faithful adherents among managers. (E) Unity of Direction - while there is always the threat of rigidity, there must be a unity of purpose and goal resemblance. The plan is to be accepted and have the backing at all levels. Communication is very significant; both up and down the hierarchy. (the relevance of traditional management theories to the 21st Century)
F) Subordination of the individual interest to the corporate good. The objectives of the firm are always significant. There can be no scope for loose cannons on deck (G) Remuneration - Fayol believed in reality. He advocated from empirical evidence and finally, approved that there is no such thing as a perfect system. After sixty years, Charles Handy stressed that money was a precise, specifically quantifiable motivator. (H) Centralization / Decentralization - whatever were suitable. (I) Scalar chain - a hierarchy was essential for communication, but it is required to be flexible and no horizontal communication can be precluded from it. (J) Order - Fayol argued both material and social arrangement. It is...
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