WMT v TGT II
Environmental Analysis
The environment shared by Wal-Mart and Target can be analyzed by answering a number of questions about the nature of the industry and its key success drivers. Both firms compete in the discount retail industry, which is a large segment of the broader retail industry. Firms in discounting typically offer a wide range of goods but compete primarily on price (Investopedia, 2011). Within the broader retailer category, Wal-Mart is ranked #1 with sales of $405 billion and Target is ranked #5 with sales of $65 billion. Kroger, Costco and Home Depot are in between, meaning that in discounters Wal-Mart and Target are #1 and #2 respectively (Planet Retail, 2009).
The discount industry is populated by firms pursuing a cost leadership strategy. The industry is in a state of monopolistic competition, so firms within the industry attempt to differentiate from one another. They do this with their brands, and they also use product selection to do this. Both Target and Wal-Mart are brand-focused in their marketing. Target has attempted to offer a slightly more upscale selection of goods in order to differentiate itself somewhat from its closest competitors. Wal-Mart is also diversified into groceries, warehouse stores and international outlets; Target offers groceries but no warehouse stores and is strictly a domestic competitor.
In order to succeed in the discount industry, firms must be able to drive prices to customers lower. The business is low margin and high volume in nature, and firms competing as discount retailers must drive value throughout their supply chains. Purchasing is essential in that goods must be sourced at the lowest possible prices. There are also considerable cost savings to be found in the supply chain. Wal-Mart in particular has made heavy investments in reducing supply chain costs as a means of keeping its prices low. From cross-docking at its warehouses to the use of electronic data interchange (EDI), Wal-Mart is exceptionally successful at managing costs throughout its supply chain (Lummus & Vokurka, 1999).
Target's mission is "to make Target the preferred shopping destination for our guests by delivering outstanding value, continuous innovation and an exceptional guest experience" (Target.com, 2011). Wal-Mart's mission is to "save people money to help them live better" (Wal-Mart Stores.com, 2011). There is a slight differentiation between the missions of the companies, and thus the strategic objectives. For Wal-Mart, saving money is the end goal, while Target frames its goal using the word "value." Value implies an equation including both price and quality, which is different than Wal-Mart's message. Value also speaks to Target's slight differentiation -- it understands that because it lacks Wal-Mart's economies of scale it will be unlikely to match Wal-Mart's prices. Therefore, Target focuses on delivering higher quality products. The cost leadership strategy still applies, but to a higher quality range of goods.
Both companies are effectively seeking to stay the course over the next year or two. Both are committed to their current strategies, focusing on internal improvements, branding efforts and for Wal-Mart a continuation of expansion in international markets. Both firms have weathered the recent economic downturn fairly well and are just beginning to set out growth strategies after a period of relatively slow growth.
II. Products and Services
Wal-Mart and Target both have very broad product ranges, with Wal-Mart being perhaps the broader of the two. Both companies are focused on a wide range of household items, clothing and groceries. Wal-Mart also has pharmacies and other services in its range. Wal-Mart carries over 100,000 SKUs, highlighting the broad range of products that it carries. By contrast, its Sam's Club warehouse brand only carries 4900 SKUs (Retailing Works, 2010). Target stores of equivalent size would have a roughly equivalent number of SKUs to a Wal-Mart. It should be noted that both companies have worked to reduce their SKU counts in recent years in order...
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