Autonomous Control of Starbucks
Do you think the administrative law judge and the National Labor Relations Board (NLRB) went too far in overruling Starbucks? Why or why not?
It definitely appears that the administrative law judge and the National Labor Relations Board (NLRB) went too far in overruling Starbucks. The main reason is that Starbucks had initially made an effort to accommodate the NLRB. The former permitted its employees to wear a button denoting partisanship with that particular organization (DeMaria, 2009). Deciding how many buttons an employee could wear, or even deciding how Starbucks could determine its own policy about the appearance of its employees, is not within the scope of the NLRB. The NLRB and the aforementioned judge overstepped their boundaries by overruling Starbucks.
How much leeway should an employer have in setting standards for conduct, customer interaction, and attire in the workplace?
Employers should have a fair amount of leeway in setting standards for conduct, customer interaction, and attire in the workplace. In fact, they must have this leeway because the employee is actually representing the employer. A customer’s interaction with an employee becomes the most critical basis for his or her interaction with that company....
References
DeMaria, A.T. (2009). Judge says Starbucks violated workers’ rights at NYC stores. Management Report.
DeMaria, A.T. (2010). NLRB orders Starbucks to reinstate two workers, but not a third. Management Report.
Moran, C. (2012). Court sides with Starbucks in dispute over labor union pins. https://consumerist.com Retrieved from https://consumerist.com/2012/05/10/court-sides-with-starbucks-in-dispute-over-labor-union-pins/" target="_blank" REL="NOFOLLOW" style="text-decoration: underline !important;">https://consumerist.com/2012/05/10/court-sides-with-starbucks-in-dispute-over-labor-union-pins/
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