Conclusion
The impacts of Web 2.0 technologies and social networks are revolutionizing how government agencies interact internally and with each other. The need for overcoming resistance to change, redefining processes so they are made more effective with the addition of technology, are all critical aspects of managing the migration to new technologies. Ultimately it is in the automating of processes that hinder organizations' effectiveness where the true value of technology is found.
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Appendices:
Appendix a: Web 2.0 Meme Map
Source: (O'Reilly, 2006)
Appendix B: Web 2.0 Applications
WEB 2.0 APPLICATIONS
Applications
Descriptions
Blogs
Online diary or journal entry on the Internet, which primarily supports text, photo (photoblog), video (vlog), and audio (podcast) formats
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0 is "…a broad name used for a number of different experiments that are being done in the research community" (Reddy & Goodman, 2002, p. 12). The emphasis here is in 'experiment' as Web 2.0 is a platform for the testing of new applications and innovation, as well as being an area for research and development in education and science. The differences in the way that Web 2.0 functions can be
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