By having this loophole in place, management simply allowed the employees to walk through it. Moreover, management has failed to address the issue properly by firing the dishonest employees. They are stealing from the company and should be removed. Management can address the issue by closing the loophole and dismissing the worst offenders.
In addition, the paid absence plan contributed to a culture of entitlement. Given that entitlement is the cause of 11% of all absences, the company needs to avoid creating such a culture. By paying employees to perform the most basic of all tasks -- showing up -- the company fostered this entitlement culture. It is little reason that the employees subsequently abused this. The company has major cultural issues that the paid absence plan exacerbated rather than ameliorated.
4. I would recommend the following plan to USA Motors. The first is to remove the loophole. This could be done by forcing the classification of missed days into either physical illness or paid absence. That classifications such as "unexcused absences" are not charged to the paid absence account of the employee is unacceptable. These must be charged against paid absence and the managers responsible for this must be held accountable. If the loophole cannot be removed, then the entire paid absence plan needs to be removed.
The second recommendation is that USA Motors needs to fire its worst offenders. There is no reason to keep employees...
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