Tresemme Fresh Start is, however, the number one brand in dry shampoo (Communispace, 2013). There are roughly three types of competitors for Tresemme. Direct competitors are those in the dry shampoo space that has similar positioning or price points. Indirect competitors are dry shampoos with dissimilar position or price point, and close substitutes like conventional shampoo with similar positioning.
One way to determine who the most direct competitors are is to check the product page at Amazon. We have established criteria for what a competitor looks like -- similar pricing and positioning -- and if consumers who are looking at Tresemme are also viewing the pages for similar products, that similar product is a competitor we have to beat for that sale. Based on this, Batiste, Suave Keratin, Dove, and Got2b are all competitors. The Suave and Dove products are priced lower, as is Batiste. Got2b is priced higher, as are other competitors like Aveno. The price positioning for Tresemme fits in with its "affordable professional" general brand positioning. Among dry shampoos, Tresemme is priced to convey a professional quality rather than a drug store quality, but yet remains priced between the high end and the mainstream end of the market.
3.3 Target Market
All products within the Tresemme brand family have a similar target market. For the dry shampoo in particular the marketing appears to skew younger, towards teenagers and young women. The company has taken out ads for the product in Seventeen magazine, for example (Wong, 2010). There has also been a focus on digital ads and non-mainstream distribution of the product. Promotions for Tresemme Fresh Start have reflected a psychographic profile of a consumer that wants to skip the time and expense of daily washing, but does not want the stigma that has often been attached to dry shampoos in the United State (Wong, 2010). Thus, the target consumer is not the low-end user of dry shampoo, but is somebody a little bit more fashionable.
The campaigns to promote Fresh Start indicate another aspect of the target market -- not a current user. The...
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