¶ … Workforce and Labor:
One of the emerging trends in the 21st Century that has had tremendous impacts on organizational behavior is the changing workforce. Workforce diversity has become an essential and major aspect of business concern in today's information or digital age. Actually, the face of modern workforce is changing at it is increasingly global, digital, and female. Consequently, sustaining competitive advantage in the modern business world requires attracting and retaining the best talent and creating a new work order based on the changing nature of the workforce. In addition to these changes, the other major aspect in the current organizational behavior is emotional labour, which has become an issue for workers in the fast-paced service industries.
The Changing Workforce:
As previously mentioned, the face of today's workforce is changing as it is increasingly becoming digital, female, and global. Organizations are continually faced with the need to create a new work order in order to attract and retain the most talented workforce and maintain competitive advantage over rivals (Sorensen, 2009). In essence, organizations need a working environment that is more flexible, connected, and interactive in order to maximize the value of the increasingly diverse workforce.
One of the major ways with which the workforce is changing is through the increase of female workers. Currently, women account for nearly half the workforce since they act as the primary or co-breadwinners in a huge portion of households (Lerman & Schmidt, n.d.). The increase in the number of female workers is expected to continue to an extent that it will outpace the growth of the male labor force. This trend is expected to continue because the number of women graduating from colleges annually exceeds that of males. Many employers continue to hire more female workers than male based on the numbers that graduate from colleges.
The second way in which the workforce is changing is through becoming more global because of increased connectedness of the modern society. The increased connectedness is attributed to globalization and rapid technological advancements, which have changed the nature of work. These developments contribute to the need for new tools, technologies, and corporate work techniques in order to meet the pressures of innovation, cost-reduction, and productivity (Malik, 2010). Therefore, the workforce is increasingly made up of employees who represent all connections and links brought by information and communications technology infrastructure. The infrastructure has made it easier for businesses and governments to connect to resources, talents, and monetary capital for business growth.
The third way, which is closely linked to technological developments, is the fact that the workplace is becoming increasingly digital. The digital workforce is brought by these advancements that have contributed to the emergence of new work policies, procedures, flows, and systems. Organizations are increasingly embracing new information technologies to make sure that the coming generation is capable of driving the success of the business. Consequently, organizations are developing policies and environments that support diverse and digital workforce and structures.
Consequences of Workforce Changes for Organizations:
The changing workforce has had tremendous impacts on organizational behavior since it has forced organizations to develop new policies, procedures, and flows that reflect these changes. One of the major consequences of these changes is the increased need for new tools and processes in the workplace including the increased consumerization of the enterprise Information Technology. While organizations are developing and embracing the use of technology, employees is some companies are allowed to bring their personal technology into the working environment. The increased use of technology has also forced companies to adjust to the new work reality. This adoption includes allowing flexible work hours in line with employees' lives instead of standard or conventional office hours and establishing flexible working policy and procedures. The flexible work hours is partly attributed to the overload of information in the working environment because of increased connectedness due to rapid technological developments. Currently, more than two-thirds of the workplace experiences...
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