There are five techniques of neutralization; denial of responsibility, denial of injury, denial of victim, condemnation of the condemners, and the appeal to higher loyalties" (David Matza, 1998, FSU).
These theories stress the need for strong social and personal control mechanisms to be instilled in young people early on in their lives, so that individuals have a strong super-ego to control their actions and thwart social influences that encourage a denial of personal responsibility and the reality of the victim's suffering. A good example of this is the DARE (Drug Abuse Resistance Education) program run by law enforcement to encourage children not to use drugs. The law enforcement officials are supposed to present a positive image of the law to young people, and encourage youths to take responsibility for their actions and resist peer pressure to use drugs -- appealing to the 'higher loyalties' often absent amongst drug users, according to Matza and Sykes (David Matza, 1998, FSU).
Similar principles are manifested in anti-bullying programs, which attempt to circumvent the 'victim denial' that is part of the mindset of many bullies. Often, in schools where bullying is going on, the...
Southwest Airlines The airline industry has been one that has consistently lost money during the last decade. Even before that, if an airline did not have a good business strategy, they were most likely doomed to failure. Many people do not remember Braniff, TWA or Pan American, but for a long time they were among the largest air carriers in the world. He present model, for airlines as well as other
Change management is both a necessary component to organizational success, and, at the same time, it is cause for confusion and tension among employees. This paper reviews the issues and problems presented in the Spice-Trail Oriental Condiments and Relishes paper -- from the perspective of change management theories and practices. Hired by Kim as a consultant to help smooth out the rough edges and provide strategies for success, this paper
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