¶ … Transportation Economics class
Transportation Economics Case Study
Major Facts
The case study is about the relationship between DuPont Engineering Polymers (DEP), the supplier, and Gard Automotive Manufacturing (GARD), the customer. DEP has been supplying polymers to GARD for 15 years. The acquisition process is usually represented by an auction with only DEP being invited, followed by a several years contract. GARD was satisfied with the quality of DEOP's products and saw no reason to negotiate with other suppliers.
This situation changed because GARD assigned a new purchasing agent to negotiate the polymers acquisition. The new purchasing agent is not entirely satisfied with the duration and performance of the delivery process offered by DEP. He only agreed to a one year contract with DEP and intends to evaluate samples from other suppliers also.
Major Problem
How can DEP improve its manufacturing and delivery processes so that it is in line with GARDS's inventory management objectives?
Basically, DEP has to improve the time required from order until products are delivered. In addition to this, the company must improve its minimum service threshold. A product differentiator must be identified, as the polymer produced by DEP are similar in quality and functionality...
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