Companies have to make ethical training mandatory for all employees setting a good example that no one is above the law. The ethics training should help the employees become familiar with the company's code of ethics, know more about decision making using ethical models. "Good ethical training provides training covering five basic aspects of ethical training, responsibility, respect, fairness, honesty and compassion. Compliance laws and other topics such as using internet, computers only for company related work and not misusing these resources, about work place romance etc. are an integral part of the training program" (Gordon, 2012).
The training has to supply information regarding reporting ethics violation to specific personnel and assure them that offenders will be punished harshly. This will reduce the employees from giving into temptation to violate ethical code of the business. The most successful ethics training programs are in house training programs as it helps boost employee morale. These training needs to be an ongoing continuous program and employees must be aware of the ethical code always. Training should be provided in areas such as keeping confidential information safe, how to take the right decisions when there is a conflict of interest and personal vs. business. When the ethics training for employees is carefully planned and executed, the employees will have a clear idea of the company's code of ethics as well as being intimidated with punishment techniques for those guilty of violations. Thus, ethics training for employees is an integral part of any training program provided to employees (Gordon, 2012).
Research has shown that official ethics and legal compliance programs can have a positive impact. "For example, the Ethics Resource Center's National Business Ethics Survey revealed that in organizations with all four program elements (standards, training, advice lines, and reporting systems) there was a greater likelihood (78 per cent) that employees would report observed misconduct to management. The likelihood of reporting declined with fewer program elements. Only half as many people in organizations with no formal program said that they would report misconduct to management" (Trevino & Brown, 2004).
Yet, developing an official program, by itself, does not promise effective ethics management. Not surprisingly, research has shown that actions speak louder than words. Employees must recognize that official policies go beyond just window dressing to stand for the real ethical culture of the company. "For example, the National Business Ethics Survey reports that when executives and supervisors emphasize ethics, keep promises, and model ethical conduct, misconduct is much lower than when employees perceive that the ethics walk is not consistent with the ethics talk. In another study formal program characteristics were found to be relatively unimportant compared with more informal cultural characteristics such as messages from leadership at both the executive and supervisory levels" (Trevino & Brown, 2004). Additionally, perceived ethics program follow through was found to be vital. Company's show follow through by working hard to identify rule violators, by following up on ethical concerns raised by workers, and by signifying uniformity between ethics and compliance policies and actual organizational practices. Additionally, the perception that ethics is in fact talked about in daily company activities and included into decision-making is thought to be important.
So, for official systems to influence conduct, they must be part of a bigger, coordinated cultural system that supports ethical conduct on a daily basis. Ethical culture provides casual systems, along with official systems, to support ethical behavior. For instance, research has found that ethics-related outcomes, like worker awareness of ethical issues, amount of observed misbehavior and eagerness to report misconduct, were much more positive to the degree that employees perceived that ethical conduct was rewarded and unethical conduct was punished in the company. In addition, a culture that demands absolute compliance to authority was found to be particularly destructive while a culture in which employees feel fairly treated was particularly helpful (Trevino & Brown, 2004).
How to Train Ethics
Employees should be trained on issues such as harassment, conflict resolution, diversity and workplace violence. A company code of ethics should be made regarding workplace email, whistleblowing, drug testing and occupational safety and health. In order to establish an ethics training program, it is important to first set standards for ethical behavior within the organization and determine what training will accomplish. Companies should outline goals for the training and produce documents to support it, such as a code of ethics....
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