The larger properties offer an assortment of services for their guests, such as coffee shops, restaurants, cocktail lounges, gift shops, newsstands, theatre, health spas, swimming pools, etc.. Even larger hotels offer banquet rooms, ballrooms to accommodate wedding receptions; business meetings. Convention and business meetings provide major sources of revenue for larger hotels
Resort - These hotels are primarily located in vacation destinations near mountains, the seashore, or other attractions. Nowadays, some resorts provide additional convention and conference facilities to stimulate their customers to combine business with pleasure. (U.S. Department of Labour, 2004)
Residential - These establishments provide a living quarter for permanent or semi-permanent residents. The customers have the comfort of living in an apartment, yet still receive the hotel services. Most have dining rooms and restaurants which are also open for the general public.
Extended stay hotels provide some home comforts for a customer away from home. Currently in North America, 27 extended-stay chains represent over 2000 properties. These hotels have self-serve laundry facilities and offer special rates for extended stays. They also have guest rooms with kitchens. Extended stay hotel are popular with business travellers or individuals needing temporary housing. (Higley, 2005) In addition to the fully equipped kitchenettes and laundry services, the extended-stay market offers guest amenities such as in-room access to the net and grocery shopping. (Bureau of Labour Statistics, 2004) To keep the costs to a minimum in this type of a hotel, the traditional hotel lobbies and 24-hour personnel are eliminated. Housekeeping is usually done only once a week. The suite facilities offer a living room and a bedroom. These accommodations are mainly for travellers who require lodging for extended stays, families with children and business people who need a small room to conduct meetings without the expense of renting an additional room. (Ibisworld, 2005)
Casino Hotels - These hotels offer short-term accommodations with a casino on the hotel where customers can play wagering games or engage in other gambling activities such as slot machines and sport betting. These kinds of facilities offer a high range of services such as food and beverage services, entertainment, valet parking, swimming pools and conference and convention facilities. (Ibisworld, 2005)
Resorts Resorts can be described as a place used for relaxation or recreation. (Dictionary.Com Unabridged v.1.0.1., 2006)
People nowadays travel more and more to resorts for holidays or vacations. A resort offers a large selection of activities and amenities, such as drinks, lodging, food, sports, shopping and entertainment. Most resorts are situated in towns and vacation centres. (U.S. Department of Labour, 2004)
Types of Resorts
According to R.C. Mill (2001), two types of resorts offer accommodations:
Destination resorts and nondestination resorts." Due to the fact destination resorts are located further from the market, visitors tend to fly rather than drive to a destination resort, when they visit once a year for one to two weeks. Nondestination resorts are usually located close to the market. Visitors generally stay at these resorts for a shorter period of time, but visit the resorts more frequently.
Mill (2001) contends that visitors categorize five types of resorts by their locations and amenities:
Golf resorts - This facility provides one or several golf courses. The resort should also provide food, drinks and sleeping spaces.
Spa resorts - These type resorts provide the customer with therapeutic baths, mineral springs, sauna's, whirlpool and more beauty and wellness services. (Houghton Mifflin Company, 2004) According to the New York Times (2005), large resort spas should also offer also fitness facilities, wellness components (like yoga classes) and spa cuisine menu choices.
The larger the resort, the wider range of activities the resort will offer. These may include golf, swimming, tennis and sometimes water sports, horseback riding and skiing. Some resorts even offer kids' camps with activities for children and youth, while the parents visit the spa. A resort spa is a good choice for people who have families with differing agendas and preferences, for example: He loves to play golf. She longs to relax and visit the spa. The kids want to play games, hang out with other kids and attend kid's camp.
Ski resorts - A ski resort is equipped...
This framework prevented Gunter from assessing what was actually happening at the resort. He depended on a model inherited from general ideas that were floating around about human resources issues in the hospitality industry and these blinded him to the fact that his employees were actually performing better than he believed that they should be. C. Choose another change image and apply it to the turnover problem. To what new
Green Mountain Case Study Green Mountain Resort Case Study Gunter is definitely a very charismatic and devoted leader. He is leading not only by example but through strong motivation. Clearly, Gunter is heavily invested in the project. He and the fellow former bankers bought the Green Mountain project in order to establish a community that they would feel proud living in. Gunter was even of the Green Mountain Resort group before the
This also means that the prices must be reasonable. The resort also has an opportunity to make substantial revenue from this asset because it is open to the general public. Entertainment- entertainment also has the capacity to generate revenue for the resort. The resort has banquet facilities that can accommodate bands and other types of entertainment. These banquet facilities were added on as part of the restoration of the resort
The consultant's proposed solution was second-order change, a kind of solution that was applied to employee turnover because it provides a remedy to a problem that seemed to be inherently problematic and systematically impossible to resolve given the current situation of the hospitality industry. By allowing Gunter look into the problem through a different perspective, that is, by looking at turnover as simply a reality and not a problem,
resort our group chose is named "Sandals St. Lucia La Toc." Market structure of the main hotels and amenities - What sort of competition is there within the resort? Hotels of all different categories? Or mainly 3 * hotels causing quite a lot of competition at this level? Is it mainly international hotel chains or privately owned hotels? What effect would you expect this competition to have on prices in the
Business Plan -- Rocky Mountain Sports Fishing, LLC Business Description Definition of the Market Services Offered Organization/Management Marketing Strategy Financial Management Recreational fishing is a multi-billion dollar industry in the United States, both for salt and freshwater. Conservative estimates show that there are upwards of 30 million individuals with more than a 1-2 time/annum interest in the sport. This has an overall impact on the economy of $125 billion (Williamson, 2012). Consumer demographics show that it is
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