Threats of Violence in Counseling and Psychotherapy
There is an urban legend about an incident at a mental hospital caught on video: a psychotic patient at a hospital, who has a history of threatening violent acts, manages to smuggle a screwdriver from a workman. This patient, armed with said screwdriver, barricades himself into a room, takes a nurse hostage, and does not respond well to the attempts made by psychiatrists and police officers alike. In the end, the mental patient stabs the nurse hostage fatally in the neck with the screw driver. Of course, the supposed incident on tape that has circulated the semi-underground video circuit for decades (included on "Faces of Death Volume IV") is actually a poorly staged reenactment of an event which probably never occurred in the first place. However, tales such as these have inevitably become a part of the universal subconscious of a modern society still terrified by the mentally ill and any other "abnormal" members. Inaccurate profiling still prevails as a remnant from the heyday of phrenology and physiognomy. Actual threats are often missed simply because they do not fit the stereotypical expectations of who may become violent, while innocent and nonviolent people are wrongfully prosecuted by peers attempting to nip all violent threats in the bud. Together with modern fears regarding violent incidents such as workplace and school massacres, spousal and child abuse, serial killers, and terrorist attacks, many counselors and psychotherapists find themselves having to combat massive amounts of misinformation that is spoon-fed to the public through the three-ring-circus that is the media. Unfortunately, even trained counselors and psychotherapists are not immune to the harmful effects of public perception. At the same time, Americans are terrified and fascinated with violence; violence is fixated upon by many, yet a dangerous amount of people turn a blind eye to telltale signs that a threat of violence exists and could well be prevented. Perhaps the problem is allowed to continue because it is so fascinating. However, it is the responsibility of counselors and psychotherapists to educate the public, as well as themselves, regarding the daily threats of violence present in our society, how to recognize a violent threat, how to diffuse a situation to avoid a violent outcome, and how to help each individual overcome the harmful effects of violence. Threats of violence are common in the workplace, in the school, and in a domestic setting.
In the article "Bulletproof practices: as frequent targets of workplace violence, two ways to stop a bullet. The safest is through preventive" by Robert Grossman (2002), counseling is identified as one of the strongest tools to be used in defusing threats of violence in the workplace. As many as one million workers are the victims of nonfatal workplace violence in America every year, while almost seven hundred are victims of workplace homicide. Co-workers often joke about taking violent actions against one another, which can lead to a desensitization in the workplace to violence. Actual violent threats may then be ignored because they are not taken seriously. In all instances, respect is one key to preventing violence in the workplace; often times workers snap because they feel they have been wronged or mistreated, and there are many accounts from survivors of workplace violence that prove showing respect to one's co-workers can literally save a person's life. Here, already, two important issues for counselors to deal with have been identified: helping people take threats of violence seriously, and helping to foster respect among co-workers. Some innovative organizations have established "a program to help employees recognize potentially violent situations and prevent confrontations" (Grossman 2002), however this is a minority. One suggestion for all companies is that a zero-tolerance policy be enforced regarding violent threats or acts, but that instead of simply terminating any employee that violates this policy, instead give a referral for counseling or therapy of some kind. Professional counselors and psychotherapists should be a part of the complete team each organization designs to curb...
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