¶ … Theodore Levitt, the world and consumers in particular are moving towards having similar likes, preferences, and tastes and these have caused people to prefer the same products the world over. These products that are given preference are those that are liked by everyone else. "Everyone in the increasingly homogenized world market wants products and features that everybody else wants." Levitt, 1984.
This statement is true in the world that we currently see, and this should be the focus of all marketing campaigns whether they are aimed at building brand awareness, changing the attitudes of consumers, or just trying to increase sales of a product. By simply creating a product that will become the preference of many, it is remarkably easy to capture and penetrate the market and thus boost sales by a large margin.
Levitt also argues that "different cultural preferences, national tastes and standards, and business institutions are the vestiges of the past." Levitt, 1984.
It can be deduced that Levitt agrees that the way the current consumer needs are shaped is hugely different from the way the market was five or even ten years ago. In the past, consumer needs were shaped by several factors some of which were complex in nature. These factors include social, political, culture and economic factors. However, in the current market, the element which profoundly influences the behavior of consumers is what others are buying. Levitt suggested that there is a convergence of patterns through which consumers make the decision on which products to buy. This convergence is influenced by several factors such as pricing, modernity of the product also brand recognition Levitt, 1984(, Levitt, 1986)
Pricing can be seen in a recent publication where it is found that consumer behavior as a result of the recession has markedly changed from being one of brand loyalty to one of purchasing items that are cheapest off the shelves Miller and Washington, 2012(, Levitt, 1986)
. This shift is not just one person or a bunch of people rather it is followed by the majority of the population. Modernity of the product comes in different ways. One is that there is a shift towards green products. Everywhere in the TV, radio or other forms of advertising, people are being encouraged to go green, and this is one of the factors influencing consumer behavior. Another factor under modernity is that of innovation and technology. With new forms of technology being innovated daily, we find that people are shifting towards embracing the new technology or fashion and this becomes a fad which catches on as quickly as a bush fire. Lastly, there is brand recognition. When a person sees several people purchase or use a particular brand of products, they tend to swing towards the same brand. All these are prime examples that reiterate the theory that was put forward by Levitt.
Though currently there are still some differences which remain between consumers, these differences are easily ironed out in the fact that the products created by these differences are found the world over. Levitt continues to state that there are some differences between consumers which die off with time and others persist. Those which endure are the ones which become the mainstream global preference Levitt, 1984.
One excellent example of this is the ethnic markets. A good example of the ethnic markets is Chinese food, pizza and country music. These markets do not contrast Levitt's firm stance on global homogenization. Rather, they prove it to be a true notion through the global acceptance of these market segments in all populations. You can find pizza being served all over the world. Whether in a third world African country such as Egypt, South Africa or even Kenya or in a developed country such as Italy, which is the origin of the pizza, Russia or even Brazil. Similarly, you will get country music being listened to all over the world. Another good example of this phenomenon is Nokia. Nokia has a more consumer-led basis for innovation rather than a technology-led one Hollis, 2009.
This can be presumed to come from the company's realization that Levitt's statement is certainly true.
These consumer differences which exist in the world are the premise under which multinational corporations such as Coca-Cola, Shell, Nestle, Nokia and more have come to build their empires and to establish their consumer analysis and product differentiation. A good example of this can be seen in the head to head competition between Coca-Cola and Guarana Antarctica in the Brazilian Market. The only factor which has led to Coca-Cola being able to stay in line with...
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