¶ … telemarketing fraud so rampant?
The phone is increasingly being used "as a marketing tool and a vehicle for initial customer contact" (Michela, 1994, p. 556). Businesses make use of telemarketing applications in conducting political polling and market research, prospecting for new customers, making follow-ups on existing customers, advertising, raising charity funds, to mention but a few. Fraudsters take advantage of the increasing use of the phone and are aided by the belief that with almost every business conducting its activities through telemarketing; consumers would be in no position to differentiate legal from illegitimate causes. Moreover, telemarketing fraud is difficult to prevent and prosecute (NW3C, 2008).
Why is telemarketing fraud so difficult to prevent or prosecute?
The rip and tear operations of telemarketing fraudsters make their prosecution difficult (NW3C, 2008). Fraudulent telemarketers do not usually have definite offices, and mainly carry out their operations from mobile 'offices,' including hotel rooms (NW3C, 2008). Furthermore, the use of "rented mailboxes, disposable cell phones, and prepaid calling cards" in contacting their prospects makes their arrest and prosecution even more difficult (NW3C, 2008, p. 1).
What characteristics of the elderly make them attractive targets for perpetrators of phone fraud?
The elderly are thought to have significant assets in the form of savings and credit. Moreover,...
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