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Description of the Job
The chosen job here is the retail industry as the area of focus in examining the 360 degree feedback system. The particular job chosen is that one of retail store manager which involves an individual that oversees how customers who walk into a retail store are attended to and guide the attendants on how they are supposed to treat the customers. The retail store manager also answers any question that a shopper has which other shop attendants were unable to provide sufficient answers. They are also supposed to ensure that everything within the store runs smoothly and customers are satisfied when they get into the stores. The retail managers should be individuals that interact freely with others since they are in charge of the store and will have to interact with the attendants as well as the shoppers.
Definition of the 360 degree feedback
The 360 degree feedback is a process or system that involves employees receiving confidential feedback from people that work around them. This includes the managers of employees, their peers as well as direct reports. A number of people fill out an online feedback form which is anonymous which asks questions that cover a broad range of competencies required within the workplace. Computers and technology have made it easier when it comes to the collection of multisource feedback as well as providing it to the managers and executives in a timely way. These feedback forms include questions which are measured on rating scales and at the same time asking raters to provide written comments. The individual receiving the feedback is also expected to fill out a self-rating survey which includes the same survey questions that are received by others in their forms. For the feedback to be effective and aid in development, it has to be anonymous, timely and confidential. Raters that give feedback on an anonymous basis are more likely to be honest and open. At the same time recipients who know that the feedback...
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