In addition, outsourcing is seen as one way of freeing HR professionals within the client organization from more mundane and time-consuming tasks so as to better concentrate on core competencies and provide a more consultative and strategic role (Cooke 186). Although the growth of HR outsourcing business has been dramatically facilitated by the introduction of innovations in information and communication technologies (ICT) throughout China in recent years, many companies also report an increasing use of e-HR in-house. For example, in some large Chinese organizations, employees are encouraged and even expected to use e-HR to update their personnel records as a cost-saving initiative (Cooke 186).
Based on the available evidence from secondary sources of data, the outsourcing of HR in general remains relatively limited in China; however, there are trends of the increasing use of external providers for their services such as recruitment and training (Cooke 186). According to the Watson Wyatt's Greater China e-HR survey of 268 firms in the region, a fundamental constraint to the further development of outsourcing and/or shared services of the HR function is simply the paucity of such options for outsourcing and shared services. Further, the Outsourcing in Asia-Pacific survey (conducted by the HR consulting firm, Hewitt Associates) found that many companies in China today remain unfamiliar with the processes and procedures of HR outsourcing or are unfamiliar with the important players in the market (Cooke 186). More importantly, perhaps, the author suggests that it may be difficult for companies in China to justify a decision to outsource a given function on the basis of potential cost reductions because administrative labor is still relatively inexpensive in China and it may actually cost more to outsource the function than to retain it in-house; in addition, the same survey also emphasizes that most outsourcing activities in China come from multinational corporations (MNCs) (Cooke 186).
According to Jones (2005), there has been a steady increase of investments by such MNCs in China in recent years, a process that has further fueled outsourcing opportunities both within and without China for these multinationals and their Chinese partners. "For much of the 1990s China was the second largest recipient of FDI worldwide after the United States.... From 1979 until 2000 China absorbed, on a cumulative basis, over $346 billion of FDI" (39). By sharp contrast, the author reports that, "In India, the amount of FDI was so small even after 1991 that it had little impact on overall growth. However, Indian diaspora may have been significantly directing outsourcing opportunities to their country of origin. The fast development of the it industry in Bangalore has been attributed to business linkages with Indians working in Silicon Valley" (Jones 39).
According to Van Den Bulcke, Esteves, and Zhang (2003), much of the FDI from MNCs that has taken place in China in recent years has had a direct impact on how outsourcing activities are being coordinated in different regions of the country. Because China is so vast geographically, these logistical considerations are not surprising; however, the concentration of various industries throughout the country is indicative of the need to better coordinate outsourcing activities in a more efficient way and the Chinese government recognized this need early on. In this regard, Van Den Bulcke and his colleagues (2003) report that, "The first major step of the liberalization process of inward FDI by the Chinese government was the launching of four Special Economic Zones in 1980 in two coastal provinces, that is, Guangdong and Fujian. These areas were chosen to take advantage of their favorable location, that is, their proximity to Hong Kong, good transportation links and close connections to Overseas Chinese business people" (22). In addition, other favorable considerations included specific administrative and fiscal regulations and the low labor costs (Van Den Bulcke et al. 22).
The factors that were mainly related to the geographical location and the specific administrative status of the zones allowed companies from the Asian newly industrializing economies to relocate their export their processing and assembly operations to China while continuing to depend on the transportation and communication facilities of Hong Kong; therefore, establishing outsourcing bases was clearly the most important objective of these companies with investment operations in China (Van Den Bulcke et al. 22). This type of investment typically involved the relocation, which was usually conducted in phases, of various labor-intensive production processes, such as textile manufacturing and electronics products assembly, in order to benefit from lower production costs in China; for different strategic reasons, a number of Western MNEs had also established an early presence in Special Economic Zones. "These Western pioneers in China came to the Special Economic Zones...
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