¶ … Sulzberger, A.G. (2009, August 18). Starbucks workers protest rise in health premiums.
The New York Times. Retrieved July 11, 2011 at http://cityroom.blogs.nytimes.com/2009/08/18/starbucks-workers-protest-rise-in-health-premiums/
Starbucks has long promoted itself as an ethical company. While some of its prices are extremely high, such as its famous three and four-dollar lattes and Frappucinos, it has always used the fact that it provides its workers with a fair wage and benefits as an important 'selling point' for its brand. However, Starbucks workers are being called upon to pay a much larger premium for their health insurance than ever before. Even the cost of the most basic healthcare plan has been raised from $12.50 to $20, which is extracted from each worker's paycheck. The annual sign-up cost has been raised from $100 to $200 (Sulzberger 2009). For a part-time, minimum wage employee struggling to get by in a major metropolitan area, this cost could be prohibitive and calls into question Starbucks' claim to be an ethical company that provides care for all of its employees.
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Starbucks Innovation Competencies Last year, I wrote to you that the company's improved operational foundation, invigorated innovative muscle, and heightened customer relevance presented us with an opportunity to build a different kind of organization. One that would leverage and extend our strengths both inside and outside our stores. I am pleased to report that in fiscal 2011 we delivered. Howard Schultz, Starbucks Chair, FY2011 Annual Report -- Welcoming Message Starbucks is often thought
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