Corporate Social Responsibility
Ethics and Corporate Responsibility in the Workplace and the World
Key stakeholders within the PharmaCare scenario
Stakeholders play a significant role in influencing the performance and the realization of goals and objectives of the organization. They make corporate decisions about the ways in which the organization should carry out its operations meeting the demands of the customers and the legal requirements. The stakeholders of the PharmaCare Company are varied and have varying characteristics. Among the stakeholders, include the employees, customers, investors, and the creditors of the company. The performance of the PharmaCare Company relies largely on the hard work of the employees, the managers, and the members of its board. As such, it implies that the company should provide a variety of services to its employees such as compensation packages to retain and ensure their satisfaction with their job. In addition, the company provides regular training opportunities for them to ensure that it meets their personal and professional needs, thereby, the performance, and reputation of the company (Cragg, 2009).
The customers also play a significant part in influencing the performance of the PharmaCare Company. The consumers determine the usability of the products provided by the company, as well as, determining the prices of the products. Similarly, the customers determine the quality of services and products that should be provided by the PharmaCare Company. Investors provide the required financial support to the company and help it in making investment decisions in its markets across different parts of the world. Similarly, PharmaCare receives information such as financial reports, delays in the products, and change in the management from its investors. The creditors influence the performance of the PharmaCare Company by providing the capital required for financing its operations and financial support in case of shortfalls in its financial supply. Therefore, a combination of the responsibilities of these stakeholders results in the creation of a positive environment for the consumers and its stakeholders (Zu, 2008).
Human rights issues presented by PharmaCare's treatment of the Colberia Indigenous population
The above case shows that the people of Colberia live in dire poverty. They live in primitive huts, lack electricity, and running water alongside willing to work for low remuneration for hard labor in the company. On the other hand, the executives of the PharmaCare Company live a luxurious life. For instance, they live in houses complete with swimming pools, tennis courts, and golf course among other forms of luxurious lifestyles. As such, the difference in the living standard between the two raises significant human rights issues. Firstly, the treatment provided by the PharmaCare Company contributes to the isolation and discrimination of the Colberian indigenous population based on their social status. This is likely to result in social stratification, a factor that will affect their access to national and locally available resources.
The treatment also predisposes the Colberian community to social injustice as evidenced by the destruction of the sustainability of their environment. Destruction of the environment is likely to result in the extinction of the available natural resources and environmental sustainability, thereby, a violation of their rights and environmental justice. Finally, the fact that the company is willing to provide employment opportunities to the natives at $1.00 is a violation of their labor rights, since the pay cannot gather for the needs of their daily living.
Among the changes, the PharmaCare Company should consider adopting include employing strategies that aim at improving the living standards of the local natives. Such initiatives include constructing better houses and ensuring they have adequate access to clean and safe water. Secondly, the company should consider re-investing most of its resources in projects that aim at restoring environmental stability. Such efforts will contribute to an improvement in the social sustainability and justice. Thirdly, the company should consider providing employment opportunities to the natives and pay them fairly. Such entails ensuring that the average wage received by each of the employee is adequate to gather for their basic needs (Cragg, 2009).
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