Stress Management
This report is written in conjunction to the summary presentation on my research regarding stress management in the airline industry, specifically for the position of flight attendants. Flight Attendants, most often referred to as stewardesses and stewards, have the difficult aim of making flights safe, comfortable, and enjoyable for airline passengers. In a time of high priced flights, terrorism and unstable job prospects, these objectives in and of themselves are stressful. The main purpose of this project therefore was to define and find solutions for some root causes of stress for flight attendants in the workplace. In other words, this report should be able to help reduce some suffering in regard to stress caused by the pressures of the work life mix and hopefully provide viable solutions so that this mix is not a root cause of 'bad days.'
The report focuses on the definition of stress and provides general statistics of physical and emotional stress related effects as they pertain to flight attendants. The report also provides some stress management applications that may prove helpful in providing relief from these factors. "Fifty-nine percent of the workers that called ComPsych regarding workplace stress were men." (PR Newswire, 2001) But stress affects both men and women on the job. Statistics may seem skewed because men are in a majority in the workplace, but this report focused in on the United Airlines flight attendants who were mostly women and their stress levels are just as significant.
Definition
Stress can begin long before any passengers board a plane. A Flight Attendant's work begins as an airplane's crew meets for preflight briefings which usually cover routes, forecast weather patterns, types of food or beverage services...
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