Strategy and Healthcare Marketing
1. University Hospital: The Rockefeller University Hospital
The mission of the hospital has been identified as the promotion of human health as well as the enhancement of the quality of life via not only the conduction of research (clinical), but also the provision of patient care that could be deemed relevant and beneficial in a setting that makes it possible for learning, medical practice as well as science to blend in a seamless manner so as to advance the agenda of health promotion and disease prevention (The Rockefeller University Hospital, 2021). Although the university hospital does not have a clearly stated vision and value statement, it does identify its overall insight as the conduction of research that further projects the understanding as well as knowledge of medicine. Captured within the statements is a clear intention of management to promote human health and wellbeing via the establishment of a conducive organizational culture that supports the advancement of learning and medical practice. From a marketing perspective, commitment towards delivering the relevant offerings is stated, from the perspective of health promotion and disease prevention. This is in line with the biblical direction that we take deliberate measures to promote our health and wellbeing. In 1 Timothy 5:23, Paul appears to be encouraging Timothy to be proactive in matters of physical health and wellbeing: no longer drink only water, but use a little wine for the sake of your stomach and your frequent ailments.
2. Hospital Healthcare System: HCA Healthcare
The mission of the healthcare system has simply been captured as the care for, and improvement of, human life (HCA Healthcare, 2021). HCA Healthcare also has a total of 4 value statements. The first value statement has been captured as the recognition and affirmation of each persons intrinsic worth and uniqueness. The second value is the deployment of kindness and The third value is the treatment of all partners and stakeholders with dignity, respect as well as loyalty. Lastly, the fourth value is the conduction of all the systems business with fairness, integrity, and honesty. The mission and value statements are an affirmation of managerial commitment to ensure that the interests of all stakeholders are met and taken care of. This is more so the case given that organizational commitment towards all partners and stakeholders has been clearly identified in the context of organizational values, while the mission of the healthcare system captures its commitment towards patient improvement and wellbeing. This is an agenda that pushes the need and relevance of service to all humankind which is a concept that has also been restated in the bible. For instance, in 1 Peter 4:10, everybody is called upon to use his knowledge and prowess to serve all humankind. This is exactly what the identified healthcare system does.
3. Not-For-Profit Community Hospital: New York Community Hospital
This particular hospital has a rather elaborate mission statement. In addition to committing to ensure that the community gains access to quality care rooted in dignity and compassion, the hospital also restates its commitment to excellence, leadership, as well as patients (New York Community Hospital, 2021). On the other hand, when it comes to the vision statement, the community hospital sees itself as a center for excellence in Cardiac, Pulmonary, Ophthalmology, and Orthopedic Medicine focusing on individualized attention and care (New York Community Hospital, 2021). When it comes to the value statement, the New York Community Hospital commits to ensuring that patients are treated with dignity and respect, that its medical staff members relate well, that it offers a friendly environment, and that it has in place a team committed…
References
Brookhaven Nursing and Rehabilitation (2021). Who We Are. http://brookhavennursingandrehab.com/facility-3/who-we-are
HCA Healthcare (2021). Our Mission and Values. https://hcahealthcare.com/about/our-mission-and-values.dot
Kotler, P., Armstrong, G., Harris, L.C. & He, H. (2019). Principles of Marketing. Pearson.
NYU Langone Ambulatory Care Center (2021). Our Story. https://nyulangone.org/our-story
New York Community Hospital (2021). Community Service Plan. https://nych.com/wp-content/uploads/2018/12/COMMUNITY_SERVICE_PLAN_2018.pdf
The Rockefeller University Hospital (2021). Overview of the Rockefeller University HRPP. https://www.rockefeller.edu/institutional-review-board/overview/
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