Strategic Information Technology Plan
Oesterlen Services for Youth is an organization that helps troubled youth in Ohio. It consists of a counseling center and a foster care placement program, as well as residential services for both male and female youth for intensive care cases. In order for Oesterlen to continue to help as many youth as possible, it has to be up-to-date on its technology. To that end, it has set some goals for its computers from both a software and hardware standpoint. The current M.T.I. goals for the organization are to consolidate the servers and applications as much as possible. By partnering with others, Oesterlen will be better able to fulfill its mission of helping youth. The alliance between Qbase, ADP online, and the merger of a sizeable competitor will enable Oesterlen the ability to serve the clients better while maintaining the delicate balance between the mission goals and the operation of a successful business. The products and services that Qbase will be providing include datacenter space, a wireless connection from the datacenter to the main campus, a virtual environment which will house the new servers, and applications which will be a consolidation of the current configuration. Oesterlen must consider the social, political, financial, legal, and other aspects of the changes it wishes to make, in order to ensure it is making the right decisions for its long-term future.
Strategic Information Technology Plan
Introduction
Oesterlen Services for Youth is an organization that helps troubled youth in Ohio. It consists of a counseling center and a foster care placement program, as well as residential services for both male and female youth for intensive care cases (Oesterlen, 2012). Oesterlen's mission statement is "on behalf of the church, in witness to Christ, this agency's mission is to serve troubled or potentially troubled children and youth from infancy through transition into adulthood, with those significant to them, working toward their mental, social, physical and spiritual well-being" (Oesterlen.org, 2012). In order for Oesterlen to continue to help as many youth as possible, it has to be up-to-date on its technology. To that end, it has set some goals for its computers from both a software and hardware standpoint. The current M.T.I. goals for the organization are to consolidate the servers and applications as much as possible. Applications have been added to the systems over time, and they require a re-evaluation of services and infrastructure in order to plan for future implementation of other applications and services (Oesterlen, 2012).
In the near future, Oesterlen desires to evaluate the current implementation of the servers and the applications and services operating on each of those servers. Currently three servers are in place for file sharing and email, and there is another server for applications such as WSUS, ADP, and TrendMicro. A major component to this project is that Oesterlen wishes to consolidate the current servers from the data room and also move them to a virtual environment located in a datacenter. By virtualizing the systems into one consolidated piece of hardware, the infrastructure will be much cleaner and not as subject to adverse conditions as it is now. The servers are currently located in the basement of the administration building, which has a number of environmental issues such as temperature fluctuation during weather events, as well as damp and often dirty air. The cost of upgrading the room is more than the organization desires to spend, whereas consolidating the systems into a datacenter is much more cost effective. By consolidating the servers and moving them to a datacenter, the cost of operating the systems will be drastically reduced. Generally, consolidation of technology is a good move for leadership and for protection of said technology, provided the consolidation is handled correctly (Haviland, 2004; White & Bruton, 2011).
Maintenance costs will reduce as well as the cost of cooling and maintaining the data room onsite. In completing this project, more funds will be freed to concentrate on the actual mission of the organization which is the treatment of troubled youth. The M.T.I. goals fit into the financial responsibility of Oesterlen because it enables the organization the ability to efficiently use the funds for what is necessary and required by the state to track behavioral health records. Donors appreciate this level of stewardship because it shows that the money they contribute is being utilized for the purposes for which they originally donated it.
The Company's Development
Oesterlen utilizes word of mouth and direct agency relationships to advertise and gain new clients. They are also the only agency...
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