¶ … strategic analysis of the Southwest Airlines. By examining the SWOT analysis of the Southwest Airline it is concluded that the best strategy for the company is the low cost leadership strategy because the competitive advantage that Southwest Airlines enjoys is its low operating cost. The company has to plan its future tactics keeping in mind the cost-cutting phenomenon; this will help the company to sustain its position. The recommendation for the company is to continue the provision of service at low price and improve employee management relationship for a better and coordinated implementation of the strategies.
Southwest Airlines is the largest airline company with the lowest cost present in the United States. It was established in 1967 and since then it has continued its strategy of cost minimizing efficiently. In this paper, the focus is on the specific strategy of the Southwest Airlines. From the Porter generic strategies, Southwest Airlines has chosen low cost leadership strategy (Gittell, 2005). A thorough study of the weaknesses and strengths of the company will ensure that its selection of strategic plan is correct. Among the various strategies, the most suitable strategy for Southwest Airlines is the low cost strategy and it is evident from the SWOT analysis.
MAIN BODY:
The following are some of the internal strengths and weaknesses and external opportunities and threats faced by the Southwest Airlines.
Strengths: The major strength is its low operating cost. Technological expertise, financial position, good customer service, safety record, innovation, good marketing campaign and usage of proper equipment's are some of the basic strengthening points of the company.
Weaknesses: These are some of the weaknesses that the company is facing currently; no proper airport lounge, no baggage transfer outside Southwest, no indirect booking of flights available, union system of the employees, single type of aircraft i.e. Boeing 737. Overcoming these problems is possible through proper strategic planning (Hunger & Wheelen, 2011).
Opportunities: Vertical integration, long-term industry growth, growth opportunities for the small urban airports, high availability of potential markets, new technologies, internet marketing and international markets are some of the major and golden opportunities that Southwest airlines can avail.
Threats: Some threats that are prevailing in the current scenario for the Southwest Airlines include increase in fuel price, general economic downturn, and downfall of tourism due to terrorism, increasing number of competitors in the market, lack of qualified employees, high- speed rails, and government regulations.
The company must use its strengths to overcome its weaknesses. Similarly the company needs to avail the opportunities, in this way the threats will automatically decline. In order to do this, Southwest Airlines need to adopt a strategy that can accomplish its goal in a very systematic manner. In the light of the above SWOT analysis, the niche strategy is the best strategy for the Southwest Airlines to maximize profit within the minimized cost.
Niche strategy:
This strategy focuses on a specific goal on which the Southwest Airlines works and excel itself. Niche marketing strategy always chooses the specified opportunity of the market environment. Southwest Airlines must take care while choosing the opportunity because some opportunities are the environmental traps that may harm the Southwest Airlines good will (Thompson & Strickland, 2004).
Value Creation: The first important point while setting up niche marketing strategy is to create value among the customers sp that they can be loyal with the company and do not go for the packages offered by the competitors.
For the purpose of value creation, Southwest Airlines must work over its uniqueness because this is the only thing that will help the company to sustain its position effectively in the market.
Low cost leadership strategy:
This strategy focuses on the management techniques to lower its cost in order to give the product to its customers at minimum possible price with good quality. Such a strategy makes the management more focused about the internal matters of the Southwest Airlines. This low cost leadership strategy enhance the value of the Southwest Airlines in the eyes of the customer and the company get higher share in the market as compare to its competitors. Southwest Airlines can give low cost benefit to its customers by delivering the service at lower price and hiring the low cost suppliers (Drucker & Drucker, 1999). Another example of the company that has targeted this strategy and has been successful in capturing customer as well as market share is "Wal-Mart." Another reason behind the successful...
Southwest Airlines Effectiveness of Southwest Leadership Southwest management has defined a clear and simple business purpose. The management has also chosen the right business model that supports the business purpose. The management consistently demonstrates the core values and behaviors derived from the key business purpose (Emerald, 2005). The quality of the airline customer service is synonymous with warmth, friendliness, individual pride, and company spirit. This has kept the staff morale high. The
Southwest Airlines Case Analysis Southwest Airlines is a company that has grown from a small regional carrier in Texas and surrounding states to the largest U.S.-based airline. The primary strategy of the company is to be the low-cost, no frills option for people wanting to travel within the United States. Recently, Southwest acquired another carrier so they will soon begin international flights to the Caribbean and Mexico. This paper discusses the
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Southwest AirlinesTable of ContentsAbstract 1Introduction 1Organizational Setting 2Integration of Chapter Concepts to the Organizational Setting 3Controlling Service Quality 3Biblical Justification 3Customer Value 3Biblical Justification 4Lean Management 4Biblical Justification 4Supplier Management 5Biblical Justification 5Customer Relationship Management (CRM) 5Biblical Justification 6Balanced Scorecard 6Biblical Justification 6Strategy Map 6Biblical Justification 7Process Control 7Biblical Justification 7Conclusion 7References 8Appendices 9Strategic Analysis Data 9Environmental Scan 9SWOT Analysis 9Strategic Issues 9Operating Plan 9Communication of Plan 10AbstractThis paper provides
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