Risk analysis is a process by which the different risks that an organization faces are identified and evaluated. There are many different types of risk, and they can be systematic or unsystematic in nature. There is credit risk, foreign currency exchange risk, interest rate risk, economic risk, country risk, political risk, technological risk, market risk and legal risk (Investopedia, 2016). Within each of these categories, there are specific itemized risks that will need to be evaluated. As example, health care providers face "legal risk," but there are many categories of this including malpractice risk, human resources legal risk and risk associated with legal rights.
This paper will examine the different risks that are faced by Starbucks. There are a number of risks that are apparent immediately from the aforementioned categories. Foreign exchange risk is obviously one of them. There are market risks, such as consumer tastes, or new competitors. There are risks associated with the company's supply chain, up to and including the risk posed by climate change on coffee crops. There are risks associated with the partnerships that the company has with franchisees, especially in foreign countries where Starbucks may not be able to exert the same level of oversight. This paper will elaborate on some of the risks that Starbucks faces, and how serious those risks are, in an attempt to determine the overall risk that the company faces to its revenues, cash flows and profits.
Overview of the Business
Starbucks is a purveyor of coffee and related products, including food and other beverages, as well as beans and coffee equipment. The company is headquartered in Seattle but it operates globally. The company has a mix of corporate-owned stores and ones that are run by franchisees. Starbucks did $19.1 billion in revenue last year, with net income of $2.7 billion (MSN Moneycentral, 2016). There are specific risks that are associated with running a food business, and there are risks inherent in both franchising and in operating internationally. There are several other categories of risk that apply to Starbucks as well, as a consequent of the nature of its business.
Market Risk
There are several categories of market risk that apply to Starbucks, ranging from commodity prices of coffee to the intense competition that the company faces. Starbucks faces significant risk with respect to price fluctuations of coffee, its main product. The price of coffee is determined in part by the cost of production -- around $1.00-$1.10 per pound -- but the price is determined by the global market. This in turn is affected by environmental risk, and the competitive nature of the market. Starbucks is a major buyer, but not the only one, and there are others that can help to drive the market. Starbucks cannot pass the price changes onto consumers immediately, not in a competitive marketplace, so the company faces some risk over fluctuating coffee prices. This risk is likely to occur -- coffee prices fluctuate regularly -- but the risk of damage to the company is relatively small.
The other aspect of market risk is the risk of competition. Starbucks has an industry-leading position and is therefore immune from some competition -- it is more likely to be the winner in a competitive battle. But the company faced an attempt in the mid-2000s by McDonalds to enter the coffee business in a serious way. McDonalds and Dunkin Donuts both made inroads into the Starbucks business in the U.S., especially when this was combined with the economic downturn that made premium coffee a luxury item. Starbucks' business suffered and the company was forced to close hundreds of stores. Having successfully combatted McDonalds, Starbucks now faces lower competitive risk than ever before, but the potential damage from a strong new competitor is still fairly significant. It is also worth noting that there are places where market conditions are entirely unfavorable for Starbucks -- it exited Israel, never even attempted to enter Italy and has struggled bad in Australia.
Political Risk
One would think that political activities surrounding coffee shops are fairly routine, mostly regulatory matters concerned food handling and service. As such, the political risk that Starbucks faces is fairly low. But the company did face difficulty in China when government officials launched a campaign against the company, decrying its prices, as part of a campaign against prominent foreign businesses that usually targeted Japanese companies. Starbucks has also faced protests, essentially as a symbol of cultural imperialism, in a variety of countries, and even had to close a store near Beijing's Forbidden City as a result of...
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Balanced Scorecard Financial Market share -- gain fifty percent of the local market share within a three-year period. Profitability -- break even within the first two years of operations and earn a $20,000 profit by the beginning of the fourth year. Competitive Position -- establish the business as the "hometown" alternative of choice for premium coffee beverages and related goods through full participation in community events such as softball teams or fundraisers. Customer retention or
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