Starbucks
Economic indicators inform companies about the broader trends in the economy. Most companies are well aware of their own internal performance, but economic indicators can provide additional information. For example, if the economy is slumping, then a slight downturn in a company's revenues might be expected. If the economy is booming, however, then that same downturn would be a red flag. So economic indicators can sometimes serve as a benchmark against which firm performance can be evaluated, or at the very least can be a frame for understanding firm performance. This makes sense -- managers often consider the influence of the external environment when making strategy and the economy is definitely an important part of that environment. A second use of economic indicators is to help give the firm a sense of economic trends. These can help the organization set future strategy, by extrapolating the past trends over the coming months.
There are a wide range of economic indicators. Some are more relevant to the business than others. Starbucks has a stock market beta of 1.08 (MSN Moneycentral, 2014), which means that in general its performance is closely correlated with that of the broad market, which in turn is closely related to overall economic performance. This paper will take a look at some key economic indicators. The indicator will be explained, its recent history outlined, and then an explanation provided as to how that particular indicator might be useful to strategic managers at Starbucks. Two-thirds of the company's stores and revenues, approximately, are in the United States, so there is a fairly high degree of relevance for major U.S. economic indicators.
Consumer Price Index (CPI)
The Bureau of Labor Statistics publishes the consumer price index (CPI), which is a headline measure of inflation. The CPI tracks the average price of a basket of goods. The main CPI number includes both relatively static goods as well as more volatile goods like food and energy. This metric is somewhat relevant for Starbucks, as an indicator of purchasing power. In general, small changes in the CPI are not going to affect the purchasing power of Starbucks' consumers, because small changes tend mainly to affect those who already cannot afford Starbucks' premium offerings. However, at this point, any sign of the CPI increasing too rapidly will bring about an increase in interest rates in the U.S., which in turn would slow the economy. The Federal Reserve tends to have a target CPI range, and the annual CPI needs to be within that range. If it is below that range, that will indicate a trend towards expansionary monetary policy while a CPI above the target range will indicate a likelihood of contractionary monetary policy.
The latest CPI figure was 0.3% in December, for a total of 1.5% in the previous twelve months. The main driver of this increase was energy, which increased 2.1%, seasonally adjusted. The Fed's target is reported to be 2% (Jacobsen, 2013), which means that the current rate of inflation is below the Fed's target. Thus, the forecast for monetary policy is for expansionary monetary policy. Given that interest rates are current at rock bottom, the forecast is for a continuation of current rates. For Starbucks, this means a continuation of the status quo for the foreseeable future, until there are signs that the Federal Reserve is going to be compelled to raise interest rates.
Employment Cost Index
This index reflects the wages in the economy. This measure is directly relevant to Starbucks, which must attract quality workers at a relatively low wage in order to meet its model as a quick service provider but one with a focus on a high quality of customer service. Thus, wages are a balancing act for Starbucks, which must try to keep costs down while paying enough money to attract a relatively high quality worker. In order to remain competitive, Starbucks must determine its wages at the local level, but it is valuable for the company to understand the wage trends at the national level as well. The employment cost index rose 0.4% for civilian workers in June-September, which compensation rising 1.9% for the year. Salaries rose 1.6%, meaning that there was higher growth in benefits costs than in salary costs. For Starbucks, this report means a few things. The first is that the cost of labor is increasing over time. The company needs to keep its wages in line with the market expectations for the caliber of workers that it is trying to hire. The other implication is that benefits costs continue to rise faster than other employment costs. This...
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