Starbucks Case Analysis
What factors accounted for the extraordinary success of Starbucks in the early 1990s? What was so compelling about the Starbucks value proposition? What brand image did Starbucks develop during this period?
Many factors accounted for the extra-ordinary success of the Starbucks in the early 1990's. The Starbucks nearly wanted to be the leading branding company for the coffee all through the world. For sure they nearly owned one-third of the America's coffee bars given that they had the highest quality product that was widely recognized. The Starbucks Company never spent its money in advertisements however the product was recognized through the word of mouth. The other factor that made the company to be more successful is the way they were selling their coffee to many people as well as, making the company to be public. There are many factors that also contributed to the success of the Starbucks; these factors includes the variety of the products which was sold, the customer service, the reach, the experiential branding strategy and the Starbucks transformation behavior.
The Starbucks had three value propositions which on the other hand, acted as the factors for success of Starbucks in 1990's. The value proposition of Starbucks focused on the brand strategy. The first value proposition was the special offering and coffee that was given to the customers. The coffee was majorly sourced from Central America, Africa and Asian-Pacific regions, this showed that, the product that the company offered to their customers was most superior compared to its competitors. The second value proposition was the service. The information given showed that at least an average customer spent 18 days per month at Starbucks "Our most loyal customers visit us as often as 18 times a month, so it could be something as simple as recognizing you and knowing your drink or customizing your drink just the way you like it." This made the company to really know what to expect and could continue drinking coffee as much as they would wish to. The third and last value proposition is the atmosphere. The company wanted to create a good atmosphere for their customers, a place where customers would relax and come together.
During this period,...
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