Who decides upon the controversial dimension of an advertisement shown on TV? On the one side there are the authorities which have the job to monitor the TV advertisements and decide whether they obey or not the legislation in the filed. On the other hand, there is the public opinion which reacts when the situation demands it. Sometimes, depending on the intensity of the reaction of the public opinion, the authorities intervene as well.
It can be stated that usually the people creating the advertisements that are to be shown on TV know what they are doing. In this case one can do nothing but wonder if controversy is good for businesses on a long-term basis. There are opinions that state that it is, just like there are numerous voices stating the opposite.
On the one hand, it can be said that controversy affects a certain brand or company in a negative manner. Once an issue has attracted the attention of the public opinion and the media, and various debates have included the topic, having strong pro and con perspectives upon it, it is believed that a negative perception surrounding the matter is expanded upon the company or the brand which has used the controversial advertisement. Therefore it is believed that controversy affects this company's image and thus, its profit.
On the other hand, there are numerous people who believe that any kind of publicity is a good one and they bring studies stating that the type of information presented to the public is not that important on a long-term perspective in order to support their position.
There are various studies made in the area of communication which argue that people eventually forget if the information regarding a certain product or brand was positive or negative and they remember just the involved "name." from this point-of-view, it could be stated that controversy leads to a positive long-term effect, since it creates a strong impact and it increases the brand awareness.
However, controversial ads are not used just for the purpose of selling an item or a service, but also in order to gain the attention of the public opinion upon a certain aspect (social, religious, economic, etc.). Considering these aspects, one can also ask himself that, if depending on its purpose controversy- rising advertisements should be judged and analyzed in a different manner.
Another important aspect to be analyzed when bringing the issue of controversial advertisements into discussion is represented by the situation when a certain advertisement goes against the laws of morality, but not against the real judicial laws. The same difficulty of analyzing the situation occurs when an advertisement goes against the judicial laws and yet does not contradict the rules of ethics and morality, in a context in which the presented matter proves to be important. The important thing is to always do the just thing, but what should one do when the judicial laws and the laws of morality do not appear as perfect synonyms?
Some examples of television advertisements that have caused controversy could be relevant for the present analysis. The advertisements used by Benetton have been considered as shocking and controversial. Very colourful and at the same time, done in good taste and having a developed artistic dimension, these ads have been under the attention of the media and the public opinion for a long period of time.
None of them has ever been banned and the controversy brought numerous advantages to the brand. One of these advantages is represented by the strengthening of the brand awareness. What the creators of the Benetton advertisements wished to do, among other things, is to present a daring perspective upon an issue that could be considered as delicate.
But none of the advertisements went against the rules of education, common sense just like it did not ignore the legislation in the area of advertising. The controversy accompanying them was caused by the courage of the artistic creators. This courage referred not just to the fact that the brand brought the subject of different races into discussion, but that it made a statement about how things should be like. In addition, the brand used its own popularity to render the issue known and empowered the direction of the discussion in its desired course.
It could be stated that the controversial dimension that accompanies the advertisements of the Benetton brand was caused by two further factors. One of these factors is represented by the obvious risk the brand exposed itself to. The interpretation of the advertisements...
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