A servant leader needs to be a skilled communicator, one who is able to inspire followership through mutual respect and persuasive power. The servant leader practices skilful communication in a number of different ways, such as active listening to the needs of stakeholders and actively soliciting feedback and input (Davis, 2016). Skilled communication therefore involves three main tenets: actively listening, seeking feedback, and using multiple rhetorical strategies to persuade and inspire.
Communication is one of the pillars of servant leadership because no leader can succeed without sharing the vision and motivating others to buy in and perform to their highest potential. Without communication skills, an otherwise intelligent individual with foresight, passion, and knowledge cannot effectively mobilize a team and take decisive action that helps an organization reach its goals. Leadership is communication: conveying ideas and getting other people to take action.
However, a servant leader does not simply communicate through lectures, giving orders, or pontificating but by creating dialogue and discourse. The servant leader seizes the opportunity to engage others, to assess values and beliefs, and hear complaints and criticism. A leader cannot just expect communication to flow, either. The effective servant leader creates the opportunities for bilateral communication by holding regular meetings...
References
Davis, C. (2016). Servant leadership and skilled communication (Pillar 3). https://research.phoenix.edu/center-workplace-diversity-and-inclusion-research/blog/servant-leadership-and-skilled-communication
Laub, J. (2018). Leveraging the Power of Servant Leadership. Springer. Selladurai, R. (2014). Servant Leadership. ICI Global.
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