Designing and Implementing an Academic Scorecard," Harold F. O'Neil discusses how the University of Southern California School of Education adopted the Kaplan and Norton's balanced scorecard approach to create an "academic scorecard" to measure their school's progress and accountability. O'Neil concludes that this scorecard approach is useful in examining the Rossier School's academic performance as well as in identifying areas that need improvement.
The adaptation of the Kaplan and Norton model is significant, since this model was initially designed for business organizations - an area that universities traditionally eschewed. However, O'Brien and the other educators at the Rossier School have successfully adapted this model for the changing needs of the School of Education. In doing so, they have created a model of accountability measures and benchmarks that could be adopted by other schools and universities.
O'Brien observes that universities have traditionally functioned under a model of "organized anarchy," where the principle of academic freedom has remained inviolate. While such a system is necessary for higher education, it is also inadequate in identifying areas of excellence and conversely, areas that need to be improved.
The strength of O'Brien's model is that it allows university administrators to set "benchmarks" to measure how the school is doing without compromising the all-important academic freedom that faculty professors need. The model takes advantage of benchmarks that are already available, such as the GRE scores and the U.S. News and World Report rankings. In time, the O'Brien model could perhaps add another benchmark in the form of the number of graduates who are in positions of authority throughout Los Angeles schools.
In conclusion, O'Brien and the members of the Rossier School's accountability committee should be commended for their efforts in designing a model to measure their school's performance. In creatively adopting a model designed for the business world, they have created a workable method to measure academic progress as well as benchmarks that need to be improved.
Balanced Scorecard for a Hospital System by Pink, G. H, McKillip, E.G., Preyra, C., Montgomery, C., and Baker, G.R. This article shows setting targets, benchmarks, and standards is not limited to educational settings, and workers and service providers in all other sectors are subject to their own accountability mechanisms. Reflective Review Business and industry first introduced the idea of setting targets for accountability purposes in the Total Quality Management (TQM) era
Benchmarking Keyloggers for Gathering Digital Evidence on Personal Computers Keyloggers refers to the hardware or software programs, which examine keyboard and mouse activity on a computer in a secretive manner so that the owner of the computer is not aware that their actions are monitored. The keyloggers accumulate the recorded keystrokes for later recovery or remotely convey it to the person employing them. Keyloggers aimed to serve as spyware and currently
Benchmarking Do you think benchmarking is just another fad or is it useful for all firms? Why or why not? How could benchmark be used in the nursing field? Does it rate as a viable tool for future development? Benchmarking is a useful concept for organizations as it defines and elaborates the best practices of an organization and makes them superior among its competitors in establishing a leading position (Coers, Gardner, Raybourn,
Benchmarking Opportunities and Challenges of benchmarking The first question to be asked is what benchmarking can do for any organization. The process of benchmarking permits the entire organization to identify, share and use the knowledge that exists within the organization as also the best practices prevalent within the organization. The attempt is to concentrate on improving the situation of any business unit and not to just measure the best performances that have
Work Situation Standard Chartered Bank in America Houston, Texas Standard Chartered Bank is a multinational bank with several branches across the world offering different financial services in different regions. The bank is headquartered in New York City with operations in New Jersey, Florida, Houston Texas and California. The bank has been in operation in the U.S. since 1902 and has been employing thousands of the Americans. Its main focus in the U.S.
Steps were also taken to organize a stock market in Lahore (Burki, 1999, pp.127-128). Also organized during this period were the Pakistan Industrial and Credit Investment Corporation (PICIC) and the Industrial Development Bank of Pakistan (IDBP), both of which were important to industrial development, obtaining "large amounts of capital from the World Bank, the former for investment in large industries, the latter in relatively smaller enterprises" (Burki, 1999, p. 128). This
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now