Verified Document

Segmentation Is The Behavioral One, Case Study

He will probably start purchasing his own toothbrush and will be included in one of the three behavioral groups I have previously discussed. After the age of 55, people seem to lose interest in tooth brushing and are likely to practice it less than earlier. The most important issue that that managers should consider when deciding on product positioning is the category of consumer they choose to address. In this sense, clear segmentation schemes should be provided, included by income, age, social position, etc. These external environment factors will provide the basis from which the product can be developed, including here features that make up the augmented product and the expected product. Knowing the consumer you target is essential in making and delivering a products that will provide full customer satisfaction and will permit customer retention.

On the other hand, the manager needs to perform an internal analysis and decide, in terms of costs, human resource, etc. If he can produce and deliver the respective product to the respective consumer category. It may be the case that he cannot and he will need to further segment the chosen market in order to discover a flexible niche that he can successfully approach.

In this sense, a good coordination and correlation between internal resources ("what you can produce and deliver") and the external environment you are targeting ("what you want to produce") is important when positioning a product.

Product naming is extremely important in the launching phase because it may create an initial impulse or stimulus for people to try the product. On the other hand, I am not sure it plays such an important role in the toothbrush industry. However, persons in the first behavioral category may turn to a toothbrush called Precision if the name reflects any technical characteristics that improves brushing.

In my opinion, the general characteristics of the product, as conceived by the Colgate managers...

Here are several elements to support this assertion. First of all, the product is "top-of -- the range, super premium." This excludes from the start the last category of consumers initially discusses, which covers 33% of the market. It still addresses, however, some of the other two categories.
On the other hand, there are other external factors to be considered, the most important one being the strong competition from Gillette and Oral-B in the premium market. The disadvantage is that Oral-B already has a significant experience in the premium domain. What can Colgate bring extra into the game (besides a higher price) to make people turn away from a brand they have been using for a certain period of time? When evaluating this, we should note that people tend to get attached to the type of toothbrush they use, so it is difficult to change their beliefs.

In this sense, skimming the first two categories seems to be the best choice for Colgate. In its campaign, it can insist that concentrating on a specific aspect of dental hygiene (gum diseases) permitted the creation of an extremely specialized product, addressing the exact needs of the consumers. Differentiation can meld here with specialization and customization.

Bibliography

1. Laidler, Nathalie. November 1993. Colgate-Palmolive Company: The Precision Toothbrush. Harvard Business School.

2. Levitt, Theodore. 2000. Marketing success through differentiation - of anything.

3. Seybold, Patricia. May 2001. Get Inside the Lives of Your Customers. Harvard Business Review. Vol. 79, Issue 5.

Laidler, Nathalie. November 1993. Colgate-Palmolive Company: The Precision Toothbrush. Harvard Business School..

Levitt, Theodore. 2000. Marketing success through differentiation - of anything.

Laidler, Nathalie. November 1993.Colgate-Palmolive Company: The Precision Toothbrush.…

Sources used in this document:
Bibliography

1. Laidler, Nathalie. November 1993. Colgate-Palmolive Company: The Precision Toothbrush. Harvard Business School.

2. Levitt, Theodore. 2000. Marketing success through differentiation - of anything.

3. Seybold, Patricia. May 2001. Get Inside the Lives of Your Customers. Harvard Business Review. Vol. 79, Issue 5.

Laidler, Nathalie. November 1993. Colgate-Palmolive Company: The Precision Toothbrush. Harvard Business School..
Cite this Document:
Copy Bibliography Citation

Related Documents

Psychographics Is a Method by Which One
Words: 3315 Length: 9 Document Type: Term Paper

Psychographics is a method by which one can analyze and understand a social group and whereby one could get information about the psychological response to given situations by particular groups or individual persons. Psychographics is understood as a medium for understanding the diverse beliefs, opinions and interests of customers.1. It is also defined as profiling the perception, attitudes, feelings and preferences of customers and understanding the mental processes of customers

Market Segmentation and Target Marketing Differentiation and Positioning...
Words: 1690 Length: 5 Document Type: Term Paper

Marketing Identify the basic target market selection strategies. The basic target market selection strategies include undifferentiated marketing, differentiated marketing, and concentrated marketing. Undifferentiated market refers to an approach that ignores the differences of each segment of the market and goes after the entire market. With this approach, one product or service will be designed to cover the entire market. This often includes focusing on what all segments of the market have in common,

Segmentation Influences the Definition of
Words: 924 Length: 3 Document Type: Term Paper

This trust issue is so strong that many organizations literally will make one manufacturer their sole source for products and services for such critical links as the steel used in their products or the cable used for building bridges. For the hypothetical travel service introduced at the beginning of this paper, the success or failure of the business hinges entirely on the ability to become a trusted advisor to

Whole Foods Segmentation
Words: 1166 Length: 4 Document Type: Essay

Segmentation Whole Foods is a grocery retailer. They operate in a single operating segment according to their Form 10-K, which is "natural and organic food supermarkets." Within this single business, there are multiple customer segments that Whole Foods seeks to serve. Using different segmentation methods, such as demographic, psychographic, geographic and behavioral, this paper will seek to better understand how Whole Foods is segmenting the grocery market. The company's positioning can

Market Segmentation Is a Way
Words: 1039 Length: 4 Document Type: Research Paper

DESIGN The customer experience coalesces here; all segments merge together in synthesis. Models move from the rote to the analytical, from the passive to the active, and from the manufacture driven to the service driven. To ensure long-term compatibility, perform continual needs analysis, understanding that consumer dynamics (demographics and psychographics) continually evolve. Conclusions -- Modern society is complex, and thus the types of choices consumers make on a minute by minute basis are

Market Segmentation IPhone and Blackberry Market Segmentation
Words: 1454 Length: 5 Document Type: Essay

Market segmentation iPhone and blackberry market segmentation According to the Business Directory (2012), market segmentation is the process of defining and subdividing a vast market that is mostly homogeneous into segments that possess similarities in needs, demands, wants as well as characteristics. It is actually the opposite of a general market mix since it narrows the market mix to the specific targets. The purpose of the segmentation is to help match

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now