¶ … Role of Operations Manager in Business
The Operation Management's Role in Business Today
The role of an operations manager is an important one in any business no matter how big or small the business is. According to the Houston Chronicle, the operations manager needs a "wide range" of interpersonal and professional skills in order to do the job (Farnen, 2010). The operations manager handles the management of raw materials and personnel, and -- in many cases -- the operations manager conducts the interviewing and hiring of employees and oversees the actual assigning of employees to specific tasks (Farnen, p. 1).
Operations managers also play an important part in the budgeting process, and it other aspects of a company's finances, Farnen continues. Also, operations managers are part of the goal-setting process in a business, and operations managers cooperate with other department managers to coordinate sales promotions and they typically help resolve disputes or disagreements in their companies. The operations manager needs good communication skills because they are asked to "facilitate communications between employees and departments" (Farnen, p. 2).
Meanwhile Fatat Bouraad writes in the Project Manager Journal that in terms of "know how" an operations manager must have: a) good interpersonal skills; b) a "holistic vision"; c) "long-term vision"; d) effective leadership abilities; e) a "propensity to innovation"; and f) a good work ethic (Bouraad, 2008).
The knowledge that an operations director must have is complex and diverse; he or she must have: managerial knowledge; internal business knowledge; external...
Operations Management Role of operations manager Operations management: The importance of OM at IKEA Operations management is defined as "the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want" (What is operations management, 2012, MIT Sloan). Tasks of the operations manager may span from "determining the size and location of manufacturing
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