¶ … human condition is the inevitability of conflict. In fact, in virtually any organizational setting, conflicts will take place on a regular basis as part of normal operations. To determine how to respond to conflict in constructive ways, this paper provides a review of and reaction to two chapters from Jones and Brinkerts' text, Conflict Coaching to determine how Narrative Theory gives insight into resolving conflict and how the identity perspective is helpful in understanding the nature of most conflict situations. An example from the author's personal life related to the role that identity (the issue of face) plays in creating and resolving conflict is followed by a list of identity or 'face' triggers? Finally, a summary of the research is provided in the conclusion.
Review and Discussion
a.
How Narrative Theory gives insight into resolving conflict?
Narrative Theory holds that the fundamental issues involved in a conflict can be discerned from the stories told by the stakeholders that are involved. For instance, according to Jones and Brinkert (2008), "Every conflict is a story waiting to be told. In the story and in the telling, there is a wealth of information abut the conflict experience, the conflict context, and the conflict management potential" (p. 47). Besides the cognitive effect that narratives can produce, they can also be highly persuasive. Indeed, Jones and Brinkert emphasize that narratives are even more influential than hard statistics and facts in creating concurrence with others concerning the nature of a conflict. In this regard, Jones and Brinkert report that, "The narrative form contributes further to a narrative's credibility by imposing a sense of coherence on the disparate elements the narrative contains" (2008, p. 48). The tenets of Narrative Theory also hold that people need some help in formulating and articulating sound stories that accurately communicate what...
In other words, the question that needs to be answered is, how did psycho-social identity differences create such deep rifts in a society that was in fact closely related by intermarriage and years of living closely together. This leads to the conclusion that there are other social and political factors that need to be taken into account in order to provide a more comprehensive understanding of the events, as
Conflict Resolution India is a diverse country in terms of religion. The Hindu population constitutes 828 million people (80%), the Muslim population constitutes million (13.5%), the Christian population constitutes 24 million (2.5%), the Sikh population constitutes 19 million (2%), while other religious groupings including Jains and Buddhists constitute 19.5 million. Religion is an important aspect of Indian political scene. Although India maintains that it is a secular nation, Indian politics has
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The other person will feel inferior; the complex will increase from having a feeling of injustice. In this way you will turn to be a hard task master than a cooperative Boss who tends to understand the people and their abilities. 3.5. Conciliatory Approach: This is the approach that helps in retaining the long-term relations where sometimes you agree with people and sometimes make them agree with you. Human behavior has
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A certain amount of disagreement and mutual conflict with peers is expected among adolescents. To disagree with others who have different opinions or preferences is a normal aspect of the emergence of self-awareness and the development of a sense of one's uniqueness and identity. In the same way that differences of opinion and disagreements with adults are a normal part of adolescence, those with peers are a normative part
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