In light of the new information provided in the case, it is clear that both sides have legitimate concerns. Max is concerned about employee morale as well as productivity. Sue is also concerned with employee morale and productivity, but also organizational culture. Although Sues communication style seems abrasive and defensive, she makes some valid points that should be heard rather than dismissed out of hand. For one, Sue is correct that simply asking others if she can help them should not be misinterpreted as criticism. If Sue is faster and more productive than her colleagues, her supervisors should commend her behavior and call upon the other members of the team to improve their performance outputs, rather than asking Sue to change. Second, Sue is right that some of the engineers have been setting an artificially slow pace. In so doing, the workers are not just harming productivity and outputs for the company, but also undermining workplace culture by creating a boys club. Sue is experiencing a toxic work environment and likely more gender-based discrimination than a superficial reading of the case might suggest. Already in a male-dominated field and workplace, Sue is getting shut out systematically, as she is outnumbered. The men on the team set the tone and the pace, and Sue has few allies, which is why she has to...
…events. This way, the members of the team can get to know each other and gain respect and trust for one another. Unlike the Aranda (2000) case, the engineers are being compensated well; their frustration is more related to interpersonal communications breakdowns than to workplace environment issues, too. Just as the managers in the Aranda (2000) case had to make global, organization-wide changes to the budget in order to solve human resources problems, I would also have to consult with my partners in senior management to come up with comprehensive solutions to the problem. When we clarify our overall goals, we can achieve desired outputs as well as cultivate a healthier and more…
References
Aranda, E.K. (2000). Costs and constraints in the Arizona inmate medical transport system.
Bridgewater, M.J., & Buzzanell, P.M. (2010). Caribbean immigrants' discourses: Cultural, moral, and personal stories about workplace communication in the United Journal Of Business Communication, 47(3), 235-265. doi:10.1177/0021943610369789 This report studies how Caribbean immigrants position themselves and make sense of their overall workplace communication standing. They do so through storytelling a lot of the time. They often adhere to the commonly-cited narrative of the "American Dream" but they also talk about stories that reproduce and
Communication Climate at the Workplace The communication climate at Digital Prints is supportive. This is mainly because the workplace is warm, supportive, and open. A supportive climate is encouraging to the subordinates as compared to the defensive climate that puts an individual on the guard. It is easy for an employee to talk to each other and understand one another. With an open exchange of ideas and everyone is open to
Communicating in the Virtual Workplace Communication is an integral part of every workplace because it makes it possible for all the employees to work together as a cohesive unit. Globalization and Internet have dramatically changed the business environment and has led to the development of a global and virtual workplace. Today, technology has made it possible for people to work from home and communicate with team mates who are working on
Virtual Workplace Communication Cons or Disadvantages of Using DIVA in Amazon.com Amazon.com has one of the most diverse business models of any e-commerce retailer today, including their fastest growing business unit, Amazon Web Services (AWS) which is revolutionizing cloud computing. Amazon's depth of expertise in online retailing, recommendation engines that present customers books, products and subscriptions that align with their specific needs of customers is unmatched. The nature of Amazon.com and its
Conflicts in Workplace Communications Cause Stress Workplace communication, like any communication, is basic to the interaction and subsequent performance of the participants. What are the causes of conflict in workplace communication and what are the ways in which employees experience this stress? Workplace communication is different from social communication due to the contrived hierarchy one finds in the workplace. One communicates in the workplace with employees who are in subordinate positions
This would be developed in order to determine employees to reveal their funny side, to become more receptive to jokes made by others, and to create their own jokes, within limits. It has been reported that offensive workplace humor refers to age, sexual orientation, weight, accents, personal hygiene, and work behavior (Scott, 2009). The manager's reluctance to humor will be a major obstacle to be surpassed. It will probably take
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now