¶ … contract between society and business are, in fact, changing in substantial and important ways. Business is being asked to assume broader responsibilities to society than ever before, and to serve a wider range of human values...In as much as business exists to serve society, its future will depend on the quality of management's response to the changing expectations of the public."-from an editorial in Business Week Magazine
Discuss the social contract between society and business, and the arguments for and against corporate social responsibility. What is the purpose of a business? In your discussion be sure to focus on how Milton Friedman, Charles Handy, and Kramer/Porter differ in their answers to that question. Explain why Corporate Social Responsibility is a useful perspective and strategy for a corporate leader and manager to evaluate changes in social expectation and the resulting potential effects on the business (current & potential) by the changed expectations.
The classical concept of corporate social responsibility and ethics, as articulated by Milton Friedman, was that the sole responsibility of the firm was to generate profits for its shareholders. Any other activities were viewed as unethical by Friedman, including an agenda to do good in the world, versus make a profit. If the businessman wants to act in other ways which he deems ethical, he should do so on his own time, not while advancing the interests of the firm. There is nothing about a CEO that makes him or her an expert on macroeconomic policy, much less ethics, although Friedman concedes that a firm may unintentionally do good as part of its self-interest (Friedman 234).
Charles Handy, however, would note that Friedman has a rather narrow view of the firm's ability to determine what is profitable. Solely focusing on profits and bolstering shareholder price results in an excessively short-term focus which is ultimately hurtful to the business as well as long-term shareholders. Porter and Kramer argue that ultimately a healthy society benefits the company, and by fostering education, environmental sustainability, and other social goods the company ultimately benefits (Porter & Kramer 83). "No business can solve all of society's problems," but it does behoove the business to pick specific causes that further its agenda and which can benefit both society and itself (Porter & Kramer 85). Creating a corporate social agenda requires ranking of specific priorities. Porker & Kramer's framework is thus much less black-and-white than Friedman's, which tends to take an all-or-nothing approach regarding ethics. Porter & Kramer point out that some companies such as Whole Foods have framed their entire value proposition around CSR. "By providing jobs, investing capital, purchasing goods, and doing business every day, corporations have a profound and positive influence on society" but businesses still cannot shirk or ignore the long-term consequences of their actions (Porter & Kramer 91).
Q2. "Every single social and global issue of our day is a business opportunity in disguise" Peter Drucker
****Issues management involves understanding a multitude of external social and public...
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