¶ … practice is the idea that one can improve one's decision-making through reflection. Donald Schon argued that professional learning can be aided by reflective practice, wherein the manager critically reflects on decisions, decision-making process, and other elements of his or her work. This reflection provides an opportunity for learning that Schon felt has been underutilized, especially in business (Smith, 2001). Over time, his work on reflective practice evolved into a set of problem-solving techniques like frame reflection, used to solve seemingly intractable policy problems (Smith, 2001). Reflective practice can also be adapted to team settings. Just as individuals can benefit from the learning that stems from reflection, so too can teams and groups. Organizational learning is a theme in organizational behavior literature, lending credence to the idea that structured reflection can be valuable for aggregate groups of people, not just for individuals. Dew (1995) notes that having an opportunity for reflection is one of the conditions for democratic leadership behavior. The leader must have an opportunity to reflect on what structure the organization currently has, whether that structure is appropriate for the organization going forward. The reflection should also include...
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