Dealing with Traffic Jams in London
1. Assessment of Risks and Management Strategies
The London congestion charge project faced several significant risks. First off, the tight schedule posed a risk of rushed and incomplete work. On top of this, the heavy reliance on technology such as cameras and automatic number plate recognition systems meant that any technical failure could jeopardize the entire system. This was also a project that was the first of its kind, which meant that it had no pre-existing models to go by or to learn from, and this of course only added to the uncertainty and complexity of the project, as it was basically forging new ground. That is not exactly what one wants in a project where time is of the essence and smooth proceedings are desired. The limited experience of the newly formed Transport for London and the recently elected mayor in handling such projects was an additional risk factor in all this. And to top it all off, the high-profile nature of the project meant that any failure could have severe political repercussions.
There were steps taken to reduce these risks: for example, the project adopted some management strategies. Outsourcing key management activities to specialized firms like PricewaterhouseCoopers and Deloitte...
…engagement, involving communication with the public, government bodies, and other stakeholders, and oversight and quality control, monitoring the outsourcer's progress and ensuring compliance with standards and expectations.On the other hand, the outsourcer, such as Capita Group, is responsible for the day-to-day management of the project. This includes handling the operational aspects and applying their technical expertise to meet the project's technical goals. They are also responsible for ensuring that project milestones and outcomes are achieved as per the contract. This dual management approach leverages the strengths of both parties, ensuring that the project is aligned with strategic objectives while being effectively executed at the…
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